Four Points by Sheraton Batam map

"We had a wonderful stay here! Initially, we were checked into a smoking room, which was a concern as my son is allergic to the smell of smoke. However, as soon as we brought this to the staff's attention, they handled it incredibly well. They changed our room almost immediately and were very efficient. It is a perfect place to stay for families—the team is responsive and the atmosphere is great. Highly recommended!"

Health: excellent, especially locally in batam. Service: Very warm. Breakfast is shown in the picture, and the product is very good. Facilities: The gym is not big and has strength aerobics. The outdoor pool is very beautiful

Service is very good, the room is clean and comfortable 👍👍👍

Service from staff was great. Everyone encountered was friendly, responsive and helpful, whether it was room service, housekeeping or in the restaurant downstairs. Room cleanliness could be better. Saw mosquitoes and a lot of ants near where the fridge and kettle/cups are kept. Needed a good wipe with my own wet wipes before ants disappeared. Towels also looked in need of replacement. Light sleepers beware that there is a mosque nearby and room windows are not double-glazed so morning prayers could be heard clearly and woke me up on one morning. Spoke to front desk staff Billy upon checkout and he recommends a room away from both the mosque and a nearby nightclub for a quieter stay. Will take note for any return visit. Location is not too far from Harbour Bay Ferry Terminal and nearby malls by car.

Hotel guest service is excellent especially the Guest Relations and F&B staffs. Front desk staffs are very efficient and guest centric. special mention to Stephanie who is their Guest Relations. Well done