Conrad Manila map

This hotel is phenomenal! From the moment you arrive you are treated like royalty. Staff greet you at every step and guide you to reception. The Lobby smells divine and check in was a breeze. Then we were guided to our room, which was beautiful. Huge bathroom, with lovely products. Comfortable bed, enormous windows that for us overlooked the bay. The executive lounge is well worth the extra money. It includes breakfast area (which is nice, but not as huge as the buffet breakfast), afternoon tea and cocktails and canape in the afternoon. The pool and gym area were sensational as well. Direct access to the Mall of Asia, which was great for us shoppers. The buffet breakfast was the biggest and best selection I have ever seen. This hotel would have to be my favourite I have ever visited. Could not recommend more highly, worth every dollar and I will definitely always be staying here shen visiting Manila.

The staff were generally warm, friendly, and accommodating, which we truly appreciated. However, we did have some concerns with housekeeping. The room did not seem to be cleaned thoroughly. The bathroom sink was not properly wiped down, and the mini table in the living area still had chocolate stains even after housekeeping. The bedsheets were also not changed despite the proper indications being in place. The bath essentials were almost empty when we first used them, and although we left a note requesting refills, it would have been better if this had been checked proactively. The amenity kits also felt a bit lacking. On a positive note, our experience at Conrad Spa Manila was the highlight of our stay. It was truly worth the splurge and the best thing we did during our visit. We hope this feedback helps improve the overall guest experience.

Hotel location is excellent, opposite Manila Bay, the room is clean and tidy, the hotel service is very good, the buffet breakfast variety is acceptable, the buffet dinner is rich in variety, the price is slightly more expensive

Always love staying at Conrad. Lounge access was a nice addition to our stay. But hope they extend cocktails at least until 9 pm. Nevertheless, our stay is as always exceptional with super great staff.

Service is topnotch. They even do personal text messages where they are readily available for any of your inquiries and requests. Asked for a bucket of ice to our room. Requested for a little extension to our check-out time and was approved. Had an express check-out and didn't need to queue at the reception. Just had a small complain at the complimentary breakfast at The Brasserie. I asked for a hot coffee but it didn't come. But nonetheless, everything else is superb. Breakfast spread is wide and delicious. Staff are all smiles, friendly, & very accomodating.