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Narita International Airport to Hangzhou Xiaoshan International Airport flight

Explore the cheapest one-way and round-trip flights from Narita International Airport to Hangzhou Xiaoshan International Airport over the next 90 days, with one-way fares from MYR 832 and round-trip from MYR 1,371. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      NRT 14:55
      10h
      1 stop
      HGH 23:55
      Tokyo - Hangzhou | Wed, Nov 18 | Xiamen Airlines
      MYR 832 MYR 1,139
      27% off
      27% off
      MYR 1,139 MYR 832
    • NRT 14:55
      28h 10m
      1 stop
      HGH 18:05
      Tokyo - Hangzhou | Fri, Nov 20 | Xiamen Airlines
      MYR 837 MYR 1,139
      27% off
      27% off
      MYR 1,139 MYR 837
    • NRT 14:55
      10h
      1 stop
      HGH 23:55
      Tokyo - Hangzhou | Fri, Nov 6 | Xiamen Airlines
      MYR 840 MYR 1,139
      26% off
      26% off
      MYR 1,139 MYR 840
    • NRT 14:55
      10h
      1 stop
      HGH 23:55
      Tokyo - Hangzhou | Wed, Nov 25 | Xiamen Airlines
      MYR 847
      26% off
      MYR 1,139 MYR 847
    • NRT 09:05
      15h 35m
      1 stop
      HGH 23:40
      Tokyo - Hangzhou | Thu, Dec 24 | Hong Kong Airlines
      MYR 872
      23% off
      MYR 1,139 MYR 872
    • NRT 09:05
      15h 35m
      1 stop
      HGH 23:40
      Tokyo - Hangzhou | Wed, Dec 23 | Hong Kong Airlines
      MYR 873
      23% off
      MYR 1,139 MYR 873
    • NRT 09:05
      15h 35m
      1 stop
      HGH 23:40
      Tokyo - Hangzhou | Wed, Nov 18 | Hong Kong Airlines
      MYR 895
      21% off
      MYR 1,139 MYR 895
    • NRT 09:05
      15h 35m
      1 stop
      HGH 23:40
      Tokyo - Hangzhou | Fri, Nov 6 | Hong Kong Airlines
      MYR 898
      21% off
      MYR 1,139 MYR 898
    • NRT 15:55
      20h
      1 stop
      HGH 10:55
      Tokyo - Hangzhou | Sat, Oct 31 | Hong Kong Airlines
      MYR 898
      21% off
      MYR 1,139 MYR 898
    • TYO 13:00
      17h 25m
      1 stop
      HGH 14:00
      Tokyo - Hangzhou | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Dec 11 | Air China
      HGH 14:45
      3h 15m
      Direct
      NRT 19:00
      Hangzhou - Tokyo | Mon, Dec 14 | Air China
      MYR 1,638 MYR 1,850
      11% off
      11% off
      MYR 1,850 MYR 1,638
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Mon, Dec 21 | Air China
      HGH 14:45
      3h 15m
      Direct
      NRT 19:00
      Hangzhou - Tokyo | Mon, Dec 28 | Air China
      MYR 1,646 MYR 1,850
      11% off
      11% off
      MYR 1,850 MYR 1,646
    • NRT 14:55
      10h
      1 stop
      HGH 23:55
      Tokyo - Hangzhou | Wed, Nov 25 | Xiamen Airlines
      HGH 18:50
      17h 55m
      1 stop
      NRT 13:45
      Hangzhou - Tokyo | Sat, Nov 28 | Xiamen Airlines
      MYR 1,371 MYR 1,850
      26% off
      26% off
      MYR 1,850 MYR 1,371
    • NRT 14:55
      10h
      1 stop
      HGH 23:55
      Tokyo - Hangzhou | Thu, Nov 26 | Xiamen Airlines
      HGH 18:50
      17h 55m
      1 stop
      NRT 13:45
      Hangzhou - Tokyo | Sat, Nov 28 | Xiamen Airlines
      MYR 1,477
      20% off
      MYR 1,850 MYR 1,477
    • NRT 09:05
      15h 35m
      1 stop
      HGH 23:40
      Tokyo - Hangzhou | Fri, Dec 4 | Hong Kong Airlines
      HGH 08:10
      29h 10m
      1 stop
      NRT 14:20
      Hangzhou - Tokyo | Wed, Dec 9 | Hong Kong Airlines
      MYR 1,491
      19% off
      MYR 1,850 MYR 1,491
    • NRT 14:20
      10h 20m
      1 stop
      HGH 23:40
      Tokyo - Hangzhou | Sat, Dec 5 | Hong Kong Airlines
      HGH 08:10
      29h 10m
      1 stop
      NRT 14:20
      Hangzhou - Tokyo | Tue, Dec 8 | Hong Kong Airlines
      MYR 1,491
      19% off
      MYR 1,850 MYR 1,491
    • NRT 09:05
      15h 35m
      1 stop
      HGH 23:40
      Tokyo - Hangzhou | Thu, Dec 3 | Hong Kong Airlines
      HGH 08:10
      22h 5m
      1 stop
      NRT 07:15
      Hangzhou - Tokyo | Wed, Dec 9 | Hong Kong Airlines
      MYR 1,491
      19% off
      MYR 1,850 MYR 1,491
    • NRT 14:55
      10h
      1 stop
      HGH 23:55
      Tokyo - Hangzhou | Sun, Dec 6 | Xiamen Airlines
      HGH 18:50
      17h 55m
      1 stop
      NRT 13:45
      Hangzhou - Tokyo | Tue, Dec 8 | Xiamen Airlines
      MYR 1,502
      19% off
      MYR 1,850 MYR 1,502
    • NRT 14:55
      10h
      1 stop
      HGH 23:55
      Tokyo - Hangzhou | Sun, Nov 15 | Xiamen Airlines
      HGH 13:55
      22h 50m
      1 stop
      NRT 13:45
      Hangzhou - Tokyo | Wed, Nov 18 | Xiamen Airlines
      MYR 1,502
      19% off
      MYR 1,850 MYR 1,502
    • TYO 13:00
      17h 25m
      1 stop
      HGH 14:00
      Tokyo - Hangzhou | Tue, Oct 27 | Normal Airline
      HGH 15:00
      6h
      Direct
      TYO 16:00
      Hangzhou - Tokyo | Thu, Oct 29 | Normal Airline
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    • Cheapest nonstop
      NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Sat, Dec 12 | Air China
      MYR 1,013 MYR 1,139
      11% off
      11% off
      MYR 1,139 MYR 1,013
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Dec 11 | Air China
      MYR 1,013 MYR 1,139
      11% off
      11% off
      MYR 1,139 MYR 1,013
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Sat, Dec 12 | Air China
      MYR 1,017 MYR 1,152
      12% off
      12% off
      MYR 1,152 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Wed, Dec 9 | Air China
      MYR 1,017
      12% off
      MYR 1,152 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Mon, Dec 14 | Air China
      MYR 1,017
      12% off
      MYR 1,152 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Dec 4 | Air China
      MYR 1,017
      12% off
      MYR 1,152 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Sat, Dec 5 | Air China
      MYR 1,017
      12% off
      MYR 1,152 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Dec 11 | Air China
      MYR 1,017
      12% off
      MYR 1,152 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Wed, Jan 6 | Air China
      MYR 1,018
      12% off
      MYR 1,152 MYR 1,018
    • TYO 13:00
      17h 25m
      1 stop
      HGH 14:00
      Tokyo - Hangzhou | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Sat, Dec 12 | Air China
      MYR 1,017 MYR 1,566
      35% off
      35% off
      MYR 1,566 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Sat, Dec 5 | Air China
      MYR 1,017 MYR 1,566
      35% off
      35% off
      MYR 1,566 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Mon, Dec 14 | Air China
      MYR 1,017 MYR 1,566
      35% off
      35% off
      MYR 1,566 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Wed, Dec 9 | Air China
      MYR 1,017
      35% off
      MYR 1,566 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Dec 4 | Air China
      MYR 1,017
      35% off
      MYR 1,566 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Dec 11 | Air China
      MYR 1,017
      35% off
      MYR 1,566 MYR 1,017
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Wed, Jan 6 | Air China
      MYR 1,018
      35% off
      MYR 1,566 MYR 1,018
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Jan 15 | Air China
      MYR 1,018
      35% off
      MYR 1,566 MYR 1,018
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Jan 8 | Air China
      MYR 1,020
      35% off
      MYR 1,566 MYR 1,020
    • TYO 13:00
      17h 25m
      1 stop
      HGH 14:00
      Tokyo - Hangzhou | Tue, Oct 27 | Normal Airline
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    • Cheapest nonstop
      NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Sat, Oct 31 | Air China
      MYR 1,037 MYR 6,526
      84% off
      84% off
      MYR 6,526 MYR 1,037
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Mon, Oct 26 | Air China
      MYR 1,640 MYR 6,526
      75% off
      75% off
      MYR 6,526 MYR 1,640
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Wed, Oct 28 | Air China
      MYR 2,469 MYR 6,526
      62% off
      62% off
      MYR 6,526 MYR 2,469
    • NRT 20:10
      4h 10m
      Direct
      HGH 23:20
      Tokyo - Hangzhou | Fri, Oct 30 | Air China
      MYR 3,200
      51% off
      MYR 6,526 MYR 3,200
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Tue, Oct 27 | All Nippon Airways
      MYR 5,808
      11% off
      MYR 6,526 MYR 5,808
    • NRT 08:30
      6h 15m
      1 stop
      HGH 13:45
      Tokyo - Hangzhou | Fri, Oct 30 | Asiana Airlines
      MYR 1,655
      75% off
      MYR 6,526 MYR 1,655
    • NRT 13:45
      7h 25m
      1 stop
      HGH 20:10
      Tokyo - Hangzhou | Fri, Oct 30 | Peach Airlines
      MYR 1,694
      74% off
      MYR 6,526 MYR 1,694
    • TYO 13:00
      17h 25m
      1 stop
      HGH 14:00
      Tokyo - Hangzhou | Tue, Oct 27 | Normal Airline
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    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Tue, Dec 22 | All Nippon Airways
      MYR 4,929 MYR 5,678
      13% off
      13% off
      MYR 5,678 MYR 4,929
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Fri, Nov 20 | All Nippon Airways
      MYR 4,936 MYR 5,678
      13% off
      13% off
      MYR 5,678 MYR 4,936
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Tue, Dec 1 | All Nippon Airways
      MYR 4,945 MYR 5,678
      13% off
      13% off
      MYR 5,678 MYR 4,945
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Fri, Dec 25 | All Nippon Airways
      MYR 4,945
      13% off
      MYR 5,678 MYR 4,945
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Fri, Jan 15 | All Nippon Airways
      MYR 4,945
      13% off
      MYR 5,678 MYR 4,945
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Mon, Nov 16 | All Nippon Airways
      MYR 4,958
      13% off
      MYR 5,678 MYR 4,958
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Tue, Dec 8 | All Nippon Airways
      MYR 4,985
      12% off
      MYR 5,678 MYR 4,985
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Mon, Nov 2 | All Nippon Airways
      MYR 4,986
      12% off
      MYR 5,678 MYR 4,986
    • NRT 09:50
      3h 50m
      Direct
      HGH 12:40
      Tokyo - Hangzhou | Tue, Nov 24 | All Nippon Airways
      MYR 5,017
      12% off
      MYR 5,678 MYR 5,017
    • TYO 13:00
      17h 25m
      1 stop
      HGH 14:00
      Tokyo - Hangzhou | Tue, Oct 27 | Normal Airline
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Crossed out prices are calculated based on the average price of the corresponding route on Trip.com.

Trip.com Price Insights: Flights from Narita International Airport to Hangzhou Xiaoshan International Airport

Which month has the cheapest one-way flights from Narita International Airport to Hangzhou Xiaoshan International Airport?

The data is based on Trip.com data from the past 12 months and shows the average one-way fares by month from Narita International Airport to Hangzhou Xiaoshan International Airport.

Based on Trip.com data from the past 12 months, the cheapest one-way flights from Narita International Airport to Hangzhou Xiaoshan International Airport are usually in October, with an average price of MYR 1,183. August sees the highest fares, around MYR 2,282.

MYR 2,282
MYR 1,733
MYR 1,183
MYR 634
  • MYR 1,183
    Oct
  • MYR 1,188
    Nov
  • MYR 1,335
    Dec
  • MYR 1,475
    Jan
  • MYR 1,786
    Feb
  • MYR 1,287
    Mar
  • MYR 1,650
    Apr
  • MYR 1,454
    May
  • MYR 1,669
    Jun
  • MYR 1,442
    Jul
  • MYR 2,282
    Aug
  • MYR 1,464
    Sep

Which month has the cheapest round-trip flights from Narita International Airport to Hangzhou Xiaoshan International Airport?

The data is based on Trip.com data from the past 12 months and shows the average round-trip fares by month from Narita International Airport to Hangzhou Xiaoshan International Airport.

Based on Trip.com data from the past 12 months, the cheapest round‑trip flights from Narita International Airport to Hangzhou Xiaoshan International Airport are usually in November, with an average price of MYR 1,803. September sees the highest fares, around MYR 2,956.

MYR 2,956
MYR 2,380
MYR 1,803
MYR 1,227
    Cheapest
  • MYR 1,844
    Oct
  • MYR 1,803
    Nov
  • MYR 2,500
    Dec
  • MYR 1,983
    Jan
  • MYR 2,205
    Feb
  • MYR 2,393
    Mar
  • MYR 2,136
    Apr
  • MYR 2,169
    May
  • MYR 2,638
    Jun
  • MYR 2,659
    Jul
  • MYR 2,848
    Aug
  • MYR 2,956
    Sep

Which day of the week has the cheapest flights from Narita International Airport to Hangzhou Xiaoshan International Airport?

The data is based on Trip.com data from the past 12 months and shows the average fares by each day of the week from Narita International Airport to Hangzhou Xiaoshan International Airport.

Based on Trip.com data from the past 12 months, the cheapest day for flights from Narita International Airport to Hangzhou Xiaoshan International Airport is Thursday, with average prices lower than other days. Try to avoid departing on Monday, as fares are typically the highest.

MYR 1,920
MYR 1,522
MYR 1,123
MYR 725
    Cheapest
  • MYR 1,920
    Mon
  • MYR 1,531
    Tue
  • MYR 1,422
    Wed
  • MYR 1,123
    Thu
  • MYR 1,448
    Fri
  • MYR 1,519
    Sat
  • MYR 1,677
    Sun

Which airline offers the cheapest flights from Narita International Airport to Hangzhou Xiaoshan International Airport?

The cheapest airline flying from Narita International Airport to Hangzhou Xiaoshan International Airport is Xiamen Airlines (from MYR 830) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Xiamen Airlines
From MYR 830
Hong Kong Airlines
From MYR 894
Jeju Air
From MYR 916
Korean Air
From MYR 945
Jetstar Japan
From MYR 1,005
China Eastern Airlines
From MYR 1,006
Air China
From MYR 1,017
ZIPAIR
From MYR 1,032
Shenzhen Airlines
From MYR 1,053
HK Express
From MYR 1,054

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What is the flight schedule from Narita International Airport to Hangzhou Xiaoshan International Airport?

Check the schedule for flights from Tokyo to Hangzhou and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. MF816

    Narita International Airport

    14:55

    NRT

    4h 30m

    Direct

    18:25

    XMN

    S M T W T F S
    Search

  2. MF8595

    Xiamen Gaoqi International Airport

    21:20

    XMN

    1h 35m

    Direct

    22:55

    HGH

    S M T W T F S

  3. HX605

    Narita International Airport

    14:55

    NRT

    5h 15m

    Direct

    19:10

    HKG

    S M T W T F S
    Search

  4. HX128

    Hong Kong International Airport

    21:05

    HKG

    2h 30m

    Direct

    23:35

    HGH

    S M - W T - S

  5. HX607

    Narita International Airport

    09:30

    NRT

    5h

    Direct

    13:30

    HKG

    S M T W T F S
    Search

  6. HX128

    Hong Kong International Airport

    21:05

    HKG

    2h 30m

    Direct

    23:35

    HGH

    S M - W T - S

  7. KE2126

    Narita International Airport

    14:50

    NRT

    2h 55m

    Direct

    17:45

    CJU

    S - T W T - S
    Search

  8. 9C8624

    Jeju International Airport

    07:30

    CJU

    1h 45m

    Direct

    08:15

    HGH

    S M T W T F S

  9. 7C1184

    Narita International Airport

    13:15

    NRT

    3h

    Direct

    16:15

    ICN

    S M T W T F S
    Search

  10. 7C167

    Incheon International Airport

    18:50

    ICN

    1h 15m

    Direct

    20:05

    CJU

    S - - - - - -

  11. 9C8624

    Jeju International Airport

    07:30

    CJU

    1h 45m

    Direct

    08:15

    HGH

    S M T W T F S

  12. MF816

    Narita International Airport

    14:55

    NRT

    4h 30m

    Direct

    18:25

    XMN

    S M T W T F S
    Search

  13. MF8593

    Xiamen Gaoqi International Airport

    16:30

    XMN

    1h 35m

    Direct

    18:05

    HGH

    S M T W T F S
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About Narita International Airport and Hangzhou Xiaoshan International Airport

Learn about Narita International Airport (NRT) and Hangzhou Xiaoshan International Airport (HGH) — including location, terminals, transportation, and travel tips.

Flight distance 1,957.13km
Cheapest one-way ticket price MYR 832
Cheapest return ticket price MYR 1,371

FAQs for Narita International Airport to Hangzhou Xiaoshan International Airport Flights

  • How long is the flight from Narita International Airport to Hangzhou Xiaoshan International Airport?

    Narita International Airport to Hangzhou Xiaoshan International Airport takes about 3 hours 6 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 2 daily flights from Narita International Airport (NRT) to Hangzhou Xiaoshan International Airport (HGH).
  • The earliest flight from Narita International Airport to Hangzhou Xiaoshan International Airport departs at 10:05, and the last departs at 21:00, with about 2 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Narita International Airport (NRT) to Hangzhou Xiaoshan International Airport (HGH) is quite popular. Without considering departure times or holidays, tickets cost around MYR 2,772 in November, the most expensive month to book this route.
  • The latest flight departs from Narita International Airport (NRT) at 21:00 and arrives in Hangzhou Xiaoshan International Airport (HGH) at 23:55.
    • The distance from Hangzhou Xiaoshan International Airport to downtown is about 27km, by taxi about 40 minutes.
  • All Nippon Airways is a very popular airline operating an average of 303 flights per month.
  • One-way flights from Narita International Airport to Hangzhou Xiaoshan International Airport currently start from MYR 832, and round-trip fares start from MYR 1,371. The current lowest fare is a Xiamen Airlines flight departing on Wed, Nov 18; prices may vary depending on availability.
  • Yes. Air China and All Nippon Airways operate direct flights from Narita International Airport to Hangzhou Xiaoshan International Airport, with an average flight time of 3 hours 3 minutes, and around 7 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Narita International Airport to Hangzhou Xiaoshan International Airport is MYR 1,803. Prices may vary depending on the departure date, airline, and availability.
  • Narita International Airport to Hangzhou Xiaoshan International Airport operates around 7 weekly flights, mainly by Air China and All Nippon Airways. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Narita International Airport and Hangzhou Xiaoshan International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the lowest estimated prices found in the last 24 hours and include all taxes and fees.

Book with no extra fees

Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are shown before payment. Charges for checked baggage, meals, Wi-Fi, and other optional services may also appear in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours, and with many routes refreshed in real time. The more popular the route, the more accurate the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.