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Sultan Iskandar Muda International Airport to Kualanamu International Airport flight

Explore the cheapest one-way and round-trip flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport over the next 90 days, with one-way fares from BRL 332 and round-trip from BRL 814. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 23 | Super Air Jet
      BRL 332 BRL 418
      21% off
      21% off
      BRL 418 BRL 332
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 1 | Super Air Jet
      BRL 333 BRL 418
      20% off
      20% off
      BRL 418 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Dec 25 | Super Air Jet
      BRL 333 BRL 418
      20% off
      20% off
      BRL 418 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 1 | Super Air Jet
      BRL 334
      25% off
      BRL 443 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Dec 28 | Super Air Jet
      BRL 334
      20% off
      BRL 418 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 8 | Super Air Jet
      BRL 334
      20% off
      BRL 418 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Jan 4 | Super Air Jet
      BRL 335
      20% off
      BRL 418 BRL 335
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Jan 6 | Super Air Jet
      BRL 335
      26% off
      BRL 453 BRL 335
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 30 | Super Air Jet
      BRL 336
      20% off
      BRL 418 BRL 336
    • BTJ 13:00
      17h 25m
      1 stop
      MES 14:00
      Banda Aceh - Medan | Fri, Nov 6 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Nov 23 | Super Air Jet
      KNO 08:55
      1h 10m
      Direct
      BTJ 10:05
      Medan - Banda Aceh | Tue, Nov 24 | Super Air Jet
      BRL 814 BRL 1,112
      27% off
      27% off
      BRL 1,112 BRL 814
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Nov 6 | Super Air Jet
      KNO 08:55
      1h 10m
      Direct
      BTJ 10:05
      Medan - Banda Aceh | Thu, Nov 12 | Super Air Jet
      BRL 815 BRL 1,112
      27% off
      27% off
      BRL 1,112 BRL 815
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 23 | Super Air Jet
      KNO 16:50
      1h 45m
      Direct
      BTJ 18:35
      Medan - Banda Aceh | Sun, Dec 27 | Pt Wings Abadi
      BRL 848 BRL 1,112
      24% off
      24% off
      BRL 1,112 BRL 848
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Dec 25 | Super Air Jet
      KNO 16:50
      1h 45m
      Direct
      BTJ 18:35
      Medan - Banda Aceh | Sun, Dec 27 | Pt Wings Abadi
      BRL 858
      23% off
      BRL 1,112 BRL 858
    • BTJ 06:45
      1h 35m
      Direct
      KNO 08:20
      Banda Aceh - Medan | Thu, Nov 5 | Pt Wings Abadi
      KNO 08:55
      1h 10m
      Direct
      BTJ 10:05
      Medan - Banda Aceh | Sat, Nov 7 | Super Air Jet
      BRL 868
      22% off
      BRL 1,112 BRL 868
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Nov 20 | Super Air Jet
      KNO 09:35
      1h 45m
      Direct
      BTJ 11:20
      Medan - Banda Aceh | Sun, Nov 22 | Pt Wings Abadi
      BRL 881
      21% off
      BRL 1,112 BRL 881
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Nov 18 | Super Air Jet
      KNO 09:35
      1h 45m
      Direct
      BTJ 11:20
      Medan - Banda Aceh | Sun, Nov 22 | Pt Wings Abadi
      BRL 940
      15% off
      BRL 1,112 BRL 940
    • BTJ 06:45
      1h 35m
      Direct
      KNO 08:20
      Banda Aceh - Medan | Tue, Nov 10 | Pt Wings Abadi
      KNO 08:55
      1h 10m
      Direct
      BTJ 10:05
      Medan - Banda Aceh | Tue, Nov 17 | Super Air Jet
      BRL 941
      15% off
      BRL 1,112 BRL 941
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 16 | Super Air Jet
      KNO 16:50
      1h 45m
      Direct
      BTJ 18:35
      Medan - Banda Aceh | Wed, Dec 23 | Pt Wings Abadi
      BRL 950
      15% off
      BRL 1,112 BRL 950
    • BTJ 13:00
      17h 25m
      1 stop
      MES 14:00
      Banda Aceh - Medan | Fri, Nov 6 | Normal Airline
      MES 15:00
      6h
      Direct
      BTJ 16:00
      Medan - Banda Aceh | Sun, Nov 8 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 23 | Super Air Jet
      BRL 332 BRL 418
      21% off
      21% off
      BRL 418 BRL 332
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 1 | Super Air Jet
      BRL 333 BRL 418
      20% off
      20% off
      BRL 418 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Dec 25 | Super Air Jet
      BRL 333 BRL 418
      20% off
      20% off
      BRL 418 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 1 | Super Air Jet
      BRL 334
      25% off
      BRL 443 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Dec 28 | Super Air Jet
      BRL 334
      20% off
      BRL 418 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 8 | Super Air Jet
      BRL 334
      20% off
      BRL 418 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Jan 4 | Super Air Jet
      BRL 335
      20% off
      BRL 418 BRL 335
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Jan 6 | Super Air Jet
      BRL 335
      26% off
      BRL 453 BRL 335
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 30 | Super Air Jet
      BRL 336
      20% off
      BRL 418 BRL 336
    • BTJ 13:00
      17h 25m
      1 stop
      MES 14:00
      Banda Aceh - Medan | Fri, Nov 6 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 23 | Super Air Jet
      BRL 332 BRL 830
      60% off
      60% off
      BRL 830 BRL 332
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 1 | Super Air Jet
      BRL 333 BRL 830
      60% off
      60% off
      BRL 830 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Dec 25 | Super Air Jet
      BRL 333 BRL 830
      60% off
      60% off
      BRL 830 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 8 | Super Air Jet
      BRL 334
      60% off
      BRL 830 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Dec 28 | Super Air Jet
      BRL 334
      60% off
      BRL 830 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Jan 4 | Super Air Jet
      BRL 335
      60% off
      BRL 830 BRL 335
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 30 | Super Air Jet
      BRL 336
      60% off
      BRL 830 BRL 336
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Nov 9 | Super Air Jet
      BRL 355
      56% off
      BRL 830 BRL 355
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Nov 11 | Super Air Jet
      BRL 357
      56% off
      BRL 830 BRL 357
    • BTJ 13:00
      17h 25m
      1 stop
      MES 14:00
      Banda Aceh - Medan | Fri, Nov 6 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Nov 9 | Super Air Jet
      BRL 355 BRL 1,056
      66% off
      66% off
      BRL 1,056 BRL 355
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Nov 11 | Super Air Jet
      BRL 357 BRL 1,056
      66% off
      66% off
      BRL 1,056 BRL 357
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Nov 6 | Super Air Jet
      BRL 363 BRL 1,056
      66% off
      66% off
      BRL 1,056 BRL 363
    • BTJ 06:45
      1h 35m
      Direct
      KNO 08:20
      Banda Aceh - Medan | Sat, Nov 7 | Pt Wings Abadi
      BRL 499
      53% off
      BRL 1,056 BRL 499
    • BTJ 11:45
      1h 35m
      Direct
      KNO 13:20
      Banda Aceh - Medan | Sun, Nov 8 | Pt Wings Abadi
      BRL 501
      53% off
      BRL 1,056 BRL 501
    • BTJ 06:45
      1h 35m
      Direct
      KNO 08:20
      Banda Aceh - Medan | Thu, Nov 5 | Pt Wings Abadi
      BRL 506
      52% off
      BRL 1,056 BRL 506
    • BTJ 06:45
      1h 35m
      Direct
      KNO 08:20
      Banda Aceh - Medan | Tue, Nov 10 | Pt Wings Abadi
      BRL 518
      51% off
      BRL 1,056 BRL 518
    • BTJ 11:00
      6h 25m
      1 stop
      KNO 17:25
      Banda Aceh - Medan | Wed, Nov 11 | Super Air Jet
      BRL 529
      50% off
      BRL 1,056 BRL 529
    • BTJ 11:00
      6h 25m
      1 stop
      KNO 17:25
      Banda Aceh - Medan | Tue, Nov 10 | Super Air Jet
      BRL 537
      49% off
      BRL 1,056 BRL 537
    • BTJ 13:00
      17h 25m
      1 stop
      MES 14:00
      Banda Aceh - Medan | Fri, Nov 6 | Normal Airline
      Find more flights
      Find more flights
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 23 | Super Air Jet
      BRL 332 BRL 418
      21% off
      21% off
      BRL 418 BRL 332
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 1 | Super Air Jet
      BRL 333 BRL 418
      20% off
      20% off
      BRL 418 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Dec 25 | Super Air Jet
      BRL 333 BRL 418
      20% off
      20% off
      BRL 418 BRL 333
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 1 | Super Air Jet
      BRL 334
      25% off
      BRL 443 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Dec 28 | Super Air Jet
      BRL 334
      20% off
      BRL 418 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Fri, Jan 8 | Super Air Jet
      BRL 334
      20% off
      BRL 418 BRL 334
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Mon, Jan 4 | Super Air Jet
      BRL 335
      20% off
      BRL 418 BRL 335
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Jan 6 | Super Air Jet
      BRL 335
      26% off
      BRL 453 BRL 335
    • BTJ 18:50
      1h 10m
      Direct
      KNO 20:00
      Banda Aceh - Medan | Wed, Dec 30 | Super Air Jet
      BRL 336
      20% off
      BRL 418 BRL 336
    • BTJ 13:00
      17h 25m
      1 stop
      MES 14:00
      Banda Aceh - Medan | Fri, Nov 6 | Normal Airline
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Crossed out prices are calculated based on the average price of the corresponding route on Trip.com.

Trip.com Price Insights: Flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport

Which month has the cheapest one-way flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport?

The data is based on Trip.com data from the past 12 months and shows the average one-way fares by month from Sultan Iskandar Muda International Airport to Kualanamu International Airport.

Based on Trip.com data from the past 12 months, the cheapest one-way flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport are usually in March, with an average price of BRL 269. September sees the highest fares, around BRL 495.

BRL 495
BRL 382
BRL 269
BRL 156
    Cheapest
  • BRL 330
    Nov
  • BRL 334
    Dec
  • BRL 277
    Jan
  • BRL 317
    Feb
  • BRL 269
    Mar
  • BRL 342
    Apr
  • BRL 387
    May
  • BRL 444
    Jun
  • BRL 448
    Jul
  • BRL 456
    Aug
  • BRL 495
    Sep
  • BRL 425
    Oct

Which day of the week has the cheapest flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport?

The data is based on Trip.com data from the past 12 months and shows the average fares by each day of the week from Sultan Iskandar Muda International Airport to Kualanamu International Airport.

Based on Trip.com data from the past 12 months, the cheapest day for flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport is Saturday, with average prices lower than other days. Try to avoid departing on Wednesday, as fares are typically the highest.

BRL 404
BRL 367
BRL 330
BRL 293
    Cheapest
  • BRL 345
    Mon
  • BRL 346
    Tue
  • BRL 404
    Wed
  • BRL 354
    Thu
  • BRL 375
    Fri
  • BRL 330
    Sat
  • BRL 386
    Sun

Which airline offers the cheapest flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport?

The cheapest airline flying from Sultan Iskandar Muda International Airport to Kualanamu International Airport is Super Air Jet (from BRL 355) among 8 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Super Air Jet
From BRL 355
AirAsia
From BRL 505
Pt Wings Abadi
From BRL 516
Firefly Airline
From BRL 617
Pelita Air
From BRL 1,152
Malaysia Airlines
From BRL 1,163
Batik Air
From BRL 1,226
Garuda Indonesia
From BRL 1,928

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What is the flight schedule from Sultan Iskandar Muda International Airport to Kualanamu International Airport?

Check the schedule for flights from Banda Aceh to Medan and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. IU997

    Sultan Iskandar Muda International Airport

    18:50

    BTJ

    1h 10m

    20:00

    KNO

    S - T - T - -
    Search

  2. IW1217

    Sultan Iskandar Muda International Airport

    11:45

    BTJ

    1h 35m

    13:20

    KNO

    - - T - T - S
    Search

  3. IW1213

    Sultan Iskandar Muda International Airport

    06:45

    BTJ

    1h 35m

    08:20

    KNO

    S M - W - F -
    Search

  4. AK422

    Sultan Iskandar Muda International Airport

    08:25

    BTJ

    1h 35m

    Direct

    11:00

    KUL

    - M - W - F -
    Search

  5. AK397

    Kuala Lumpur International Airport

    14:30

    KUL

    1h 5m

    Direct

    14:35

    KNO

    S M T W T F S

  6. IU168

    Sultan Iskandar Muda International Airport

    11:00

    BTJ

    1h 40m

    Direct

    13:40

    KUL

    S M T W T F S
    Search

  7. AK393

    Kuala Lumpur International Airport

    17:15

    KUL

    1h 10m

    Direct

    17:25

    KNO

    S M T W T F S

  8. AK422

    Sultan Iskandar Muda International Airport

    08:25

    BTJ

    1h 35m

    Direct

    11:00

    KUL

    - M - W - F -
    Search

  9. QZ129

    Kuala Lumpur International Airport

    15:30

    KUL

    1h

    Direct

    15:30

    KNO

    S M T W T F S

  10. IU168

    Sultan Iskandar Muda International Airport

    11:00

    BTJ

    1h 40m

    Direct

    13:40

    KUL

    S M T W T F S
    Search

  11. QZ131

    Kuala Lumpur International Airport

    19:30

    KUL

    1h 5m

    Direct

    19:35

    KNO

    S M T W T F S

  12. AK420

    Sultan Iskandar Muda International Airport

    17:45

    BTJ

    1h 35m

    Direct

    20:20

    KUL

    S M T W T F S
    Search

  13. AK391

    Kuala Lumpur International Airport

    10:25

    KUL

    1h 5m

    Direct

    10:30

    KNO

    S M T W T F S

  14. AK420

    Sultan Iskandar Muda International Airport

    17:45

    BTJ

    1h 35m

    Direct

    20:20

    KUL

    S M T W T F S
    Search

  15. QZ121

    Kuala Lumpur International Airport

    12:10

    KUL

    1h

    Direct

    12:10

    KNO

    S M T W T F S

  16. IU168

    Sultan Iskandar Muda International Airport

    11:00

    BTJ

    1h 40m

    Direct

    13:40

    KUL

    S M T W T F S
    Search

  17. QZ125

    Kuala Lumpur International Airport

    08:40

    KUL

    1h

    Direct

    08:40

    KNO

    S M T W T F S
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About Sultan Iskandar Muda International Airport and Kualanamu International Airport

Learn about Sultan Iskandar Muda International Airport (BTJ) and Kualanamu International Airport (KNO) — including location, terminals, transportation, and travel tips.

Flight distance 437.67km
Cheapest one-way ticket price BRL 332
Cheapest return ticket price BRL 814

FAQs for Sultan Iskandar Muda International Airport to Kualanamu International Airport Flights

  • How long is the flight from Sultan Iskandar Muda International Airport to Kualanamu International Airport?

    Sultan Iskandar Muda International Airport to Kualanamu International Airport takes about 1 hour 9 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 2 daily flights from Sultan Iskandar Muda International Airport (BTJ) to Kualanamu International Airport (KNO).
  • The earliest flight from Sultan Iskandar Muda International Airport to Kualanamu International Airport departs at 06:45, and the last departs at 18:50, with about 3 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Sultan Iskandar Muda International Airport (BTJ) to Kualanamu International Airport (KNO) is quite popular. Without considering departure times or holidays, tickets cost around BRL 580 in November, the most expensive month to book this route.
  • The earliest flight departs from Sultan Iskandar Muda International Airport (BTJ) at 09:45 and arrives in Kualanamu International Airport (KNO) at 10:55.
    • The distance from Kualanamu International Airport to downtown is about 23km, by taxi about 40 minutes.
  • Super Air Jet is a very popular airline operating an average of 159 flights per month.
  • One-way flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport currently start from BRL 334, and round-trip fares start from BRL 814. The current lowest fare is a Super Air Jet flight departing on Fri, Jan 1; prices may vary depending on availability.
  • Yes. Wings Air and Super Air Jet operate direct flights from Sultan Iskandar Muda International Airport to Kualanamu International Airport, with an average flight time of 1 hour 5 minutes, and around 7 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Sultan Iskandar Muda International Airport to Kualanamu International Airport is BRL 897. Prices may vary depending on the departure date, airline, and availability.
  • Wings Air and Super Air Jet are the most popular budget airlines flying from Sultan Iskandar Muda International Airport to Kualanamu International Airport, with one-way fares starting from BRL 334. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Sultan Iskandar Muda International Airport to Kualanamu International Airport operates around 7 weekly flights, mainly by Wings Air and Super Air Jet. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Sultan Iskandar Muda International Airport and Kualanamu International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the lowest estimated prices found in the last 24 hours and include all taxes and fees.

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Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are shown before payment. Charges for checked baggage, meals, Wi-Fi, and other optional services may also appear in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours, and with many routes refreshed in real time. The more popular the route, the more accurate the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.