Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)

Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station) Reviews

Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)

1F, Building 4, Junfa Guanyunhai Qianyunhui, Xinluosiwan Trade City, Caiyun North Road, Kunming, ChinaView Hotel Details
Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)
Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)
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Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station) Guest Reviews

4.7/5
Amazing
643 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(643)
Positive reviews(628)
Reviews with photos/video(111)
Classy environment(69)
Friendly front desk staff(53)
Awesome amenities(46)
Easy to get around(46)
Delicious breakfast(37)
Close to metro(23)
Many amenities(14)
Stayed multiple times(7)
Negative reviews(15)
Guest User
Superior Twin room
Stayed in Feb 2024
Couples
5 review
3.0/5
Posted on Feb 19, 2024
This hotel is located in a building which has to share elevators with others floors. It makes me feel not safe. Not much things around this hotel to eat or see, you have to take 30 minutes subway to downtown or attractions. Taking about the room, it’s big and new with voice commands. However, the voice commands control the air conditioner which makes me crazy. You have to say the correct words to control it. After I checked in, I have tried many times to operate the air conditioner but it did not work for me. I called the front desk, they send people to control but still didn’t work. After many times trying, he figured out the correct words to say. OMG… if you don’t speak mandarin, don’t stay here. Another big problem is cleaning, see the pictures that I posted, they never clean the floor. I never heard sound of vacuum, the floor still dirty as the first day I checked in. The breakfast is simple but cold, even in the heater. Don’t know why. Overall, it is okay if you don’t mind the problems that I mentioned.
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Guest User
Superior Double room
Stayed in May 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on May 13, 2024
The guys and girls at the platform were very nice and the service was enthusiastic. There was also a robot that delivered things, which was very nice! The room was very clean, especially the bathroom. The mirror, toilet, etc. were all very clean. The room I booked was close to the community, and it was super quiet when I closed the window at night. Breakfast was on the 27th floor, and it was very comfortable to eat breakfast while enjoying the scenery.
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Standard Double Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 8, 2024
The stay experience is quite good. The room is very clean, the bedding is comfortable, the breakfast is self-service and quite rich, the location is right next to Luoshiwan, and the transportation is convenient. The front desk service is also very good, and any problems are handled in a timely manner, which makes me feel very considerate.
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Superior Double room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The hotel is in a great location, next to the subway station and bus station, which makes travel convenient. It is also close to Luoshiwan Commercial City, so shopping is also convenient. The service staff are very enthusiastic and satisfactory, and it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Vienna International and leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our facilities and equipment (or service standards). I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!
Liuyefeidao
Superior Double room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel is in a good location, the room is clean, the voice control is convenient, and the front desk service is good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Vienna International and leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our facilities and equipment (or service standards). I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!
Guest User
Superior Twin room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very good We arrived at the hotel at 10pm because we went to the wrong Vienna before😭 When we arrived at the front desk, the lady saw that we were a family of 4 and helped us upgrade to a superior twin bed. She also asked about our floor preferences. The cleanliness was excellent, very good! The best night of sleep since the New Year
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
bjtlytt
Deluxe Triple Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
A family of three lives here very well, with high cost performance, not crowded and not wasteful. It is very close to the subway and there are supermarkets around, so it is convenient for shopping. Maybe because of the festival, some shops around are closed, but there are also shops open, so it is convenient to eat. We arrived in Kunming that night. We went to Dounan Flower Market. We went to Yunnan Provincial Museum the next morning. We left Kunming South Station in the afternoon. It is very convenient to stay here, highly recommended
Original TextTranslated by Google
Response from Property: Xiao Wei is very grateful for the strong recommendation and five-star praise left by the guests. Xiao Wei hopes that you can enjoy these facilities and services to the fullest. Whether you are traveling for business or leisure, staying at Vienna International Hotel will definitely make you feel comfortable and warm, and your trip will be worthwhile.
CHIAOCHU
Superior Twin room
Stayed in Jan 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 17, 2024
I have stayed at a Vienna Hotel before and had a good impression. This time I deliberately chose a Vienna Hotel near Kunming. As expected, it is near the subway station, about 200 meters away. The transportation is very convenient. Unfortunately, the lobby is being renovated, so there is a slight inconvenience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Mumumumu
Superior Double room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel environment is good, I usually stay here on business trips
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Vienna International and leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our facilities and equipment (or service standards). I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!
Guest User
Superior Double room
Stayed in Nov 2023
Other
1 review
4.2/5
Very Good
Posted on Nov 24, 2023
I am a frequent guest of Vienna International Hotel. The safety and hygiene are very good. This hotel is very close to the subway entrance and it is very convenient to take Line 3 to Kunming Station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Guest User
Deluxe Double room
Stayed in Nov 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The room is very clean. You need to swipe your card to go up and down. It's a high floor but very quiet. It's next to the subway and very convenient. The front desk service is very proactive and the auntie on the floor is also very polite.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Guest User
Standard Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is in a great location. Entering the lobby gives me a low-key and elegant feeling. The room is clean and tidy, the mattress is very comfortable, the staff are very professional, and they upgraded my room for free when I checked in. They can provide services to guests in a timely manner. I am very satisfied
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Vienna International and leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our facilities and equipment (or service standards). I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travellers
130 review
5.0/5
Outstanding
Posted on May 1, 2024
Facilities: quite complete Hygiene: very clean Environment: in the community, surrounded by residential areas Service: quite warm The hotel is near the subway station, convenient transportation, many breakfast varieties, good taste
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Yjcpaopao
Standard Double Room
Stayed in Apr 2024
Solo travellers
18 review
1.0/5
Posted on May 1, 2024
I suggest you avoid it. The hotel was converted into an apar**ent. The elevator is extremely slow. The front desk service is nothing to say. The general manager of the store is extremely arrogant, and the governor is not as arrogant as her.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Family Room
Stayed in Feb 2024
Family
12 review
1.0/5
Posted on Feb 21, 2024
Facilities: The shower faucet interface leaked and the sewer channel in the shower room was blocked, making it impossible to take a shower. In the end, I didn't take a shower at all. Service: It was obviously a parent-child room, but only two sets of supplies were provided. After checking out the next day, I called in the afternoon and told them that one of the three toothbrush cups was missing, and they had to pay 10 yuan. I was really angry, but they obviously only left it. She got 2 cups and she had the nerve to ask us to take her cups. Why should I take a cup for brushing my teeth? I must be sick. Are your cups in Vienna made of 24k pure gold? I’m so stunned. This is the worst service I’ve ever stayed at. Hotel, I really don’t understand why Ctrip fell in love with you!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!