Anonymous User
May 26, 2024
The so-called room with window, this is a window, leading to the corridor, not safe at all, contacted the front desk, the front desk said that this is a window!! (Are all windows in your store like this) If it is a window like this, then what is the point of having a window! Not only is there no ventilation when the window is opened, even if it is ventilated, then safety is not guaranteed! , It is connected to the corridor, and it is so low that you can climb in. I still live alone. Contact the front desk to change to the standard room. The front desk said that it has a window! Normal! There is no window, only the family room has it, and I have to pay the difference! Is it because of me that I have to change the room? ? ? ! Originally, I booked a room with a window! I am just protecting my own rights! Later, I paid the extra price to change to a family room. The corridor window is completely unventilated, and the exhaust is also on that wall, which is very noisy! I can't sleep at all and it's stuffy. Moreover, there were no rooms available when I went there that day, and I didn't check in during the day. When I checked in at night, it was already very late. I packed up and was ready to go to bed, but I realized that I was very tired from the ride and should have gone to bed after 9 o'clock, but I stayed up until after 11 o'clock and even contacted Ctrip customer service. In short, the experience was very bad!
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