AZ Hotels Vieux Kouba Reviews
AZ Hotels Vieux Kouba
P3HG+5V5, Algiers, AlgeriaView Hotel Details
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1 night
AZ Hotels Vieux Kouba Guest Reviews
3.6/5
25 review
Verified reviewsLocation3.7
Amenities3.6
Service3.5
Cleanliness3.6
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All Reviews(25)
Positive reviews(16)
Reviews with photos/video(4)
Negative reviews(9)
Gulz
Deluxe Double Room
Stayed in Sep 2023
Solo travellers
1 review
Great
Posted on Sep 23, 2023
Great hotel with good amenities. In the old part of kouba. Good experience of the traditional lifestyle in this area
Dr.adel Ibrahim
Junior Suite
Stayed in Jan 2024
Friends
2 review
Great
Posted on Jan 17, 2024
Clean, money worthy
Susuhehaohao
Deluxe Double Room
Stayed in Jun 2023
Business travellers
56 review
Outstanding
Posted on Jun 18, 2023
It's good, but this time the bed feels like the quilt cover is too old, and the air conditioner is also relatively old. Generally speaking, if the price is around 600, it's not bad, but sometimes the price changes to more than 800, which is relatively expensive.
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Guest User
Deluxe Double Room
Stayed in Jul 2023
Booked for others
1 review
Posted on Jul 10, 2023
I made payment for all charges through the trip.com app. However, when I arrived, I was informed that I had to pay additional taxes, which was around 500 dinars per day. I did not understand the reason for these fees. Also, once inside the hotel, I felt uncomfortable because the behavior of the employees gave the impression that they were waiting for an opportunity to commit theft. Also, when I arrived I was told that the pool access fee was not included and had to be paid separately. On the last day, while I was sleeping, a person (the maid) opened my room door at 9am and came in while I was in my underwear. I told him that I would leave the room at eleven o'clock. An hour later, another person came and opened the door again. The hotel did not meet my expectations. Improvements are needed on their part.
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Guest User
Deluxe Double Room
Stayed in Jul 2023
Family
1 review
Posted on Jul 26, 2023
Everything is payable on site and the tourist tax is more expensive than what your site had announced.
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Chengnansunwukong
Deluxe Double Room
Stayed in May 2023
Business travellers
3 review
Outstanding
Posted on May 14, 2023
The room is clean, the service of the front desk staff is very good and patient.
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Guest User
Deluxe Double Room
Stayed in Jun 2023
Business travellers
1 review
Outstanding
Posted on Jun 17, 2023
Very clean, cleaned every day, warm and professional service
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Guest User
Deluxe Double Room
Stayed in Apr 2023
Solo travellers
17 review
Very Good
Posted on May 1, 2023
Too bad the rooftop pool was under construction without warning
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Guest User
Deluxe Double Room
Stayed in Jan 2024
Business travellers
1 review
Posted on Jan 28, 2024
前台態度太差！
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Guest User
Executive Room
Stayed in Jan 2024
Business travellers
1 review
Posted on Jan 27, 2024
房間太小了
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CELSO
Stayed in Sep 2023
Business travellers
Posted on Sep 27, 2023
Horrible experience. The hotel is too expensive for what it offers. The internet connection is horrible and that even affects making payments witth the credit card.
Besides that, the hotel claims that they have a 24/7 shuttle service, which is not true. Because of that I had to leave the hotel 8 hours prior to my flight and they didn't mention that the taxi only accepted their local currency,
The hotel staff doesn not trust the customers and forces you to pay for meals before you have them, they don't let the meals be charged to the room number.
The hotel cleanliness is subpar by even the most lenient standards. The bathroom floor was so dusty that the white rug became brown as soon as it got wet.
Elkrim
Stayed in Jul 2023
Other
Posted on Jul 22, 2023
When I checked at the hotel, a manager told me that I needed to pay 10000 DZ($75) to use the pool, which was was included in my reservation. Then he said that I’m not allowed to the pool because I’m a single guy and it was only reserved for women. Their website or ******* description doesn’t mention anything like that. I mainly paid to use the hotel amenities such as the pool but ended up not been allowed. Very disappointing.
ABDULLA
Stayed in Mar 2022
Other
Outstanding
Posted on Mar 18, 2022
It was a great experience staying at this hotel. All of the staff were friendly.
Thanks
Oswaldo
Stayed in May 2022
Business travellers
Very Good
Posted on May 6, 2022
Good food and attentive staff. Confortable overall
Guest User
Stayed in Sep 2021
Family
0 review
Posted on Sep 6, 2021
I visited this hotel twice. The first one was in September 2020 and I had a very good impression. The service was excellent, room and swimming pool were all very good. For this reason, I went back again after one year. However, the service is not the same anymore. The room has not been cleaned properly (some Hair behind the bed), the Lunch menu is so poor and no variety provided. The food was not as expected at all (quality vs price) and there’s no menu provided for clients to check and be able to choose whatever they like. When we arrived, the TV was not working and when we requested to be fixed the technician only came when we made another reminder after almost 2h. Also, for the swimming pool there was no towels and we were not even informed that we should book as early as possible (Fortunately we came before and we know). The hotel is well designed and it’s a waste if the service is poor and clients are not having their best impression every time they visit.
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