Best Villas in Havana

I have been staying in this hotel more than ten years ago. I have stayed here most of the time when I come to Havana. I have stayed here countless times and the service is very good. It's a nice hotel in Havana, right on the seaside and opposite the Havana Business Center. Although it has been renovated for a long time, it does not feel old.

The hotel is located in the central area of ​​the old city. The appearance of the lobby and the breakfast service are all of a five-star standard. The rooms are large and spacious, and the guest house level. I really can't ask for too much. The fried lobster on the top floor is very fresh, and the night view is super beautiful. It is recommended to pay in pesos, as using US dollars is too confusing.

We had an excellent experience at Capri hotel, especially with the friendly and helpful staff, and the most amazing Guest Relations Officer Ms. Avianna! She helped us in planning our days in Havana and directed us to the best tourist attractions. Thanks so much Avianna 🙏🏽

It so happened that in a short time I stayed at the hotel twice, so I am writing two reviews in one day. In general, the hotel is truly wonderful - everything is well built, beautiful, comfortable and stylish (the hotel has been open since 1929 and, in general, has retained its style with a few exceptions). Initially, they worked on it thoroughly, and the result did not disappoint - truly good things do not lose their class with age, but, on the contrary, acquire additional dignity, like cognac or aged rum). The attitude of the staff - sincere and caring - adds to the sensations (or rather, elevates them to a degree). Met guests here who always stay at this hotel when they come to Havana. Apparently I will be such a person now))

The good stuff...I stayed in a junior suite on the first floor for 3 nights, and it was huge, massive bed, comfy sofas and the balcony was about 25m long. Also had a great view of the bay. It also did all the basics well, the bed was comfy and the air-con worked really well and quietly. So the room was a pleasant place to stay. Contrary to some of the reviews on here I found it to be very clean. However as with many things in Cuba it was old tired and broken. I have sympathy as I don't think they have the money or the equipment to fix it. Here were some of the issues: - I was looking forwards to a jacuzzi bath (bit of luxury at the end of the stay). However no bath plug (which they tried and failed to fix), I bodged one with a bag, but the water was tepid and the jacuzzi didn't work. So no jacuzzi. - The room is on a very busy road/buss stop and there was glass missing from the windows so it was really noisy, like sleeping right by a main road - all night. - Some of the window shutters were broken/missing - Bathroom lights not all working - One of the bedside lights didn't work - Window handle had fallen off - WiFi didn't work the whole stay - No pressure in the shower - The shower fitting was wrong, so the water didn't point at me - The breakfast wasn't great. Buffet with fruit plus eggs (similar to others I had been served in Cuba, but lower quality, there was cereal, but it was not stale, but completely soft, it must have been out/open for ages) - The bar man ripped me off. I had a lemonade. In posh restaurants in Cuba this would be 100-150 CUP (about 1 dollar) and made well with crushed ice etc. I got served what tasted like a lemon squash with ice cubes. Their online menu said 100CUP. The barman said 300 CUP or 5 dollars, and I had to pay with a credit card, and he charged me $3.30. So either the bar is ridiculously expensive (over 3 times the standard price compared with better restaurants) or the barman overcharged me. Anyway overall I quite enjoyed my stay and the only thing that really bothered me was the rip off at the bar. However as I paid over three times more to stay here than I would have done at a Casa I was expecting it to be a little less broken. For example if you pay extra for a jacuzzi, but can't use it then I can't really give a positive review, even if I do understand the difficulties they have.

My first visit to Havana and won't be my last... these guys gave me a stay to remember, it was my Birthday whilst there, I got a cake, and a lovely greeting, also they they got me a Classic car to Buena Vista Social club... before I headed to Varadero... 🥰🥰🥰 special thanks to Raymundo, Elizabeth, Ruben,Cristina Edgar, and Iran... and all staff were lovely. Amazing stay. THANK YOU

Thank you Voya staff for going over and beyond to take care of Boss Moves T.L.F travel group. I need to elaborate on how the staff effectively communicated with me and answered all my questions several months in advance before my group arrived from the USA. When we arrived to the hotel we were provided welcome drinks and a cold towel to wash our face and hands. They also had a very beautiful complimentary breakfast, and an amazing sundown service. I looked forward to receiving the goodnight notes and pieces chocolate before bed. As we prepared to leave the staff gifted us with a fifth of Havana Cuban rum and a very beautiful magnet. Hands down this will be my go to place for Boss Moves T.L.F clients. In addition THANK YOU Voya staff for being so kind and sweet to my daughter. Signed, Tina F.