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Reviews/Trip Moments

Reviews: Helicopter sightseeing at Warner Bros. Movie World on the Gold Coast [5/10/15 min experience + multiple time slots available + scenic coastal/multi-attraction routes]
Guest User2024-06-03
Warner helicopter 5 minutes sightseeing, Broadwater and Q1 Building have a panoramic view, it is worth a try.
Reviews: Byron Bay high-altitude ocean view skydiving [Brisbane/Gold Coast transfer + tax included/free skydiving certificate/optional photos and videos]
Guest User2026-02-15
Skydiving was one of my bucket list items, and it happened right off the Gold Coast beach. It was so satisfying.
Reviews: Learn to Surf at Surfers Paradise on the Gold Coast
Guest User2024-10-01
We booked a surf lesson for our kids and they had such a great time. Got to stand up on the boards and the instructors were great with kids and very helpful. Would recommend :)
Reviews: Australian Kayaking Adventures: 2-hour kayaking at Gold Coast Broadwater + snorkeling at Wave Break Island
Guest User2026-02-18
First, the booking process went smoothly, but that's about it. No one contacted me beforehand. When I contacted Ctrip customer service, they said they were in China and couldn't easily reach the merchant. The merchant is Australian and only sent me the meeting address; without Google Maps, I wouldn't know how to get there. This made it difficult to plan much for the next day. Shouldn't they have clearly stated in the product description if they didn't contact the person who made the reservation? It's inconvenient to tell customers they can't cancel after they've already booked, and then have no one contact you. When I arrived at the designated meeting point, it was just a family home, not a fixed business location. I had to ask several people in English before I realized it was a van parked across from the house. The entire itinerary and kayak descriptions were in English; tourists who don't understand English should choose carefully. The kayaking time was only half an hour round trip, with the remaining 40 minutes for snorkeling in a bay where the UV radiation was extremely strong, so be sure to take precautions. The snorkeling equipment was basic. The walk involved passing a section of extremely hot sand.
Reviews: Brisbane Tamborine Mountain + Springbrook National Park 1-day tour: Explore glow worm caves + tropical rainforest
Guest User2025-07-07
I really wanted to visit two national parks at the same time and also wanted to see fireflies. I saw this itinerary and booked it. The tour guide was very experienced, provided rich explanations, and took the initiative to help tourists take photos. I received very comprehensive service. The attractions were substantial and full of surprises. It was the most fulfilling and rewarding day since I came to Australia. I am very grateful to this tour guide.
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze