Skip public transport woes and pre-book your transfer for peace of mind.
Relax in a comfortable, air-conditioned minivan with friendly fellow travelers.
Enjoy a cost-effective option compared to private taxis or tours.
What's included
Transfer by air-conditioned vehicle
Driver
Wi-fi
Bottled water
Tips & Personal Expenses
How to use
Please input your contact information correctly so that our staff could contact you if necessary. At the latest of one day before the travel date, we would finalize the pick-up time at your location and inform you on the system. Therefore, kindly check for the meeting instruction on the system on day before your travel date. It is recommended that you should be ready at your hotel lobby or the meeting point at least 10 minutes before the pick-up time.
Change & cancellation policies
If a cancellation request is submitted before 23:00, 2 day(s) prior to the date of use, no cancellation fee will be charged.
If a cancellation request is submitted after 23:00 2 day(s) before the date of use, a fee of 100% will be charged.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
We provide free pick-up & drop-off for hotels within Hanoi Old Quarter area. If you stay outside the pick-up area, please head to the meeting point at Hanoi Opera House (No.1 Trang Tien Street) in order to get the bus
For customers who would go to Halong bay to join an overnight cruise, we advise you to choose the departure time as 8.30 AM as most cruises will depart by 12 PM. In addition, kindly enter your cruise name, port name and waiting lot so that our staff could drop you off in the right place.
For customers who return to Hanoi from cruise in Halong bay, kindly enter your cruise name, port name and waiting lot so that our staff could easily pick you up.
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