Find Top Inns in Norwich

Culture vulture or night owl? Get the best of both with Premier Inn Hotel Norwich Nelson City Centre. Next to the River Wensum in the historic heart of Norwich, you'll be well placed for exploring all the business and leisure destinations the city has to offer. Cheer on your team at Norwich City Football Club. Discover the spirit of Norwich at the Cathedral. Or indulge in some retail therapy at Castle Mall or Intu Chapelfield shopping centre. Then head back for a tasty meal in our restaurant and a great night's sleep in your huge, comfy bed.

A little far of a walk from the clubs but not too bad. The desk man seemed a bit grumpy, whoever has good customer service. I called up several times with questions and they were always very nice over the phone. They have a 24hr front desk so, perfect for late check ins. However, early in the morning the cleaning crew tried to get in my room (but I had the top latch on, so they kept banging the door open and shut in attempts to take it off), and I had to get up to let them know I was still there. I was then told that in the system it said I had checked out an hour prior.

I cannot understand the negative remarks regarding this hotel, I very much enjoyed my 4 night stay in this imposing hotel. Bedroom attractively decorated and, the Hotel Grail for solo travellers, a king size bed with a sparkling clean modern en-suite. All staff were extremely helpful and approachable, and if you needed extra coffee, etc reception would readily refill immediately. Food throughout was well cooked with some interesting items not usually found on mass catering menus. Given that while i was there, there were 3 coach parties and 2/3 conferences the kitchen deserves a medal Only problem was the dining room at breakfast which is an extremely well stocked buffet, so much choice. I have arthritis and walk with a stick and unfortunately there were stairs between the food and allocated seating area which I negotiated awkwardly with one hand on bannister and stick in other hand. No hands for food. Ladies serving coffee kindly came to my rescue, but it would have been so much easier and less embarrassing for me if a table on the same level as the food had been allocated. My thanks to all staff.

As soon as we walked in it was brilliant, all the staff were lovely, particularly the young girl on the reception and the restaurant manager. The room was lovely and clean, with great air conditioning. We had a dinner, bed and breakfast package, they have a QR code ordering system which means you order, pay and food or drinks come to the table. Seems a great idea at this time with all the staff shortages. It was funny as I, by accident ordered 2 bottles of wine, but the staff were lovely and helped me out. They even gave us a side order instead of a starter which they didn’t have to. The food was good and very hot. My friend used the pool which she said was very good but there were no towels there at 07.00 hours. Breakfast was very good, plenty to choose from and the hot buffet was actually very hot. We would definitely recommend this place

I like Travel Lodge very much, i would recommend and i will be using Travel Lodge in different Cities from now on. The room was brilliant, the dinning room was excellent the staff were really good. I had a lot of fun in that room.

Fantastic place to stay. Wonderful welcome from the excellent friendly, efficient, and professional employees who are a massive credit to the business. The room was compact but perfect for the night's stay, it was spotlessly clean and well-decorated. The bed was very comfortable and aided a good night's sleep with crisp white linen. The modern TV was small but more than adequate, however, the Wi-Fi was a little hit-and-miss in terms of connectivity and speed. The room benefited from an in-room sink yet the bathroom was along the corridor again this was spotlessly clean and if not the offer was there for it to be cleaned at any time, exceptional service. The Central Hotel is more of a guest house than a hotel mainly because it does not have a bar or restaurant. Location is great for the city railway station less than a five-minute walk away, the main city centre area is about a twenty-minute walk or a short bus ride costing £1.50. Wonderful place to stay, highly recommend.

What went well: very close to train station. On-street parking nearby (free of charge from 1830 to 0800 the next day). Interior is acceptable, clean and tidy. clean bathroom, shower water is hot enough, water pressure is strong enough. Even better if: sound-proof between rooms

It is very close to the down town, a 15-minute walk to the shopping center, and also to the famous Norwich Market and Norwich Castle. The hotel room is not big, but clean and tidy, it is recommended.

Noise from street outside window until 3.30am, shortly followed by traffic noise, so we got very little sleep! Our 'Heritage' room had neither beams nor a fireplace (as described on website) and was small and awkwardly shaped, with much of the room being taken up by a freestanding bathtub so that the wardrobe was crammed against a wall on the opposite side. The room was unwelcoming to say the least. When we mentioned the street noise on checking out, we were told to ask for a quiet room next time.....there will not be a next time. We booked directly with the hotel and were not told anything about street noise. A fridge with a loud hum was placed on top of a small table next to the wardrobe. Breakfast was adequate but poached eggs were hard. Not a wonderful experience.

Looks a little run down outside and quite dated inside. We spent one night in a twin room which was reasonably clean however i would suggest they upgrade the mattress protectors. Nice little complementary tray with water, tea coffee sugar and biscuits. Staff on reception were very friendly. We didn't eat in the restaurant so can't comment. Overall stay was good.