Guest User
February 18, 2024
I would like to be honest in my review. I booked two rooms. Because I have children, I wanted a quieter room arranged by the merchant. Although it was not on the same floor, the merchant met my needs.
The point is: a phone call in the middle of the night wakes up the parents of the child. The child is already tired and uncomfortable after going out, so calling in the middle of the night is really annoying to me. . . The specialties we bought when we checked out wanted to be sent by the front desk for a while until the courier arrived. The front desk was indeed too busy and didn’t have much thought to take care of them, so I asked my husband to leave half a day late to find the courier and send them out first! I booked two rooms for the same night, one with breakfast and one without breakfast. When my parents took their children there, they didn't feed them at first, saying that the room they stayed in didn't have breakfast. . . My husband and I went out early in the morning to find something to eat. A villain’s heart is like the father of a gentleman. . . Even if I call my dad on the high-speed train, he still gets a good review. He doesn’t care about the customer’s convenience. I really can’t afford such service when traveling with children or the elderly! hThe housekeeper is not very sensitive, is he too old?
Thumbs up: The hotel cleaning lady swiped my card to go to the floor I wanted to go to. She was very grateful and even let me use the aisle of her cleaning truck while I was carrying my luggage! The house facing the street is actually not noisy and the room is very big! Auntie put a disposable toilet seat, which is very hygienic!
Maybe the management needs to think carefully about their own problems, but I'm sorry to speak so frankly!
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