zhangye  hotel

zhangye hotel Reviews

zhangye hotel

Binhe Avenue (Binhe Dadao), Binhe New District, Ganzhou District, Zhangye, Gansu, 734000, ChinaView Hotel Details
zhangye  hotel
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zhangye hotel Guest Reviews

4.7/5
Outstanding
1412 reviews
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1412)
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Classy environment(407)
Delicious breakfast(165)
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Friendly front desk staff(69)
Garden view(46)
Tasty restaurant(30)
Luxurious(22)
(12)
Negative reviews(45)
Guest User
Deluxe Lake-View Standard Room B
Stayed in Nov 2024
Couples
16 reviews
4.0/5
Very Good
Posted on Nov 8, 2024
The room is nice, the environment inside the hotel is nice, it is a big park. But the room is not soundproof, people outside talking, opening and closing doors can be heard clearly. The breakfast is not good either, it is monotonous, and it is exactly the same for two consecutive days.
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Response from Property: 尊敬的賓客,您好!非常感謝您對我們賓館整體環境的肯定,聽到您説賓館就像個大公園,我們感到很高興,這也是我們一直致力於為客人營造舒適住宿環境的結果。關於房間隔音效果不佳以及早餐單調的問題,我們深感抱歉。確實,這是我們需要改進的地方。我們會盡快採取措施對房間進行隔音處理,同時也會豐富早餐的品種和口味,以滿足不同客人的需求。非常感謝您的反饋和建議,我們會不斷努力提升服務質量,期待您的下次光臨,一定會給您帶來更好的住宿體驗。祝您生活愉快!”
Longmeier
Discount Standard Room
Stayed in Oct 2024
Couples
11 reviews
4.8/5
Amazing
Posted on Oct 5, 2024
The hotel is still in the trial stage and will be officially opened on the 9th. It can be seen that the hotel investment owner is a person with strength, feelings, and his own preferences. He has his own property and a customized hotel tailored for him. The corridors, functional areas, and the length, width, and height of the room are practical and atmospheric. All the materials used are relatively high-end, and the entire decoration style is Chinese. Breakfast was also carefully prepared. Some ingredients were expensive, such as prawns and shrimps, but unfortunately there were no fried eggs. The biggest shortcoming is that only the hot air conditioner in the room is open, and the temperature is very high, which affects the quality of sleep. At night, I can only expose my feet outside the quilt when I sleep. I called the front desk and the answer was that there was no cold air cooling, only hot air conditioning, or turn off the hot air conditioner, but in fact it couldn't be turned off. The temperature inside was too hot, which neither saved energy consumption nor reduced the experience.
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6/14
Response from Property: 尊敬的賓客:您好!我們所走過的每一個地方,遇到的每一個人,也許都將成為驛站,我們喜歡追憶,喜歡回顧,喜歡不忘記,張掖賓館不會忘記一路陪伴的您,我們的小夥伴也不會忘記您對她的銘記,非常感謝您的肯定與寶貴建議,我們會再接再厲,希望張掖賓館能成為您和家人出行的首選。花開四季,微笑迎客! 那就常回來看看吧, 期待與您再次相遇!祝您和家人安康喜樂,吉祥如意!
Guest User
Deluxe Garden-view Single Room
Stayed in Oct 2024
Solo travellers
11 reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
My recent stay at Zhangye Hotel left a deep impression on me. Both the cleanliness of the room and the overall sanitary environment reached a high standard, making people feel very comfortable and at ease. It is particularly worth mentioning that the hotel front desk not only contacted me in advance to ensure that everything was arranged properly, but also upgraded my room without any additional charge. Such thoughtful service is really rare. In addition, the service quality of the hotel is impeccable, and the service attitude of every staff member is very good. Whether it is the smiling receptionist or the attentive and thoughtful room attendant, people feel the warm experience of being at home. The service level of Zhangye Hotel and the professionalism of the service staff are undoubtedly a highlight of my trip.
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Response from Property: 尊敬的賓客:您好!非常感謝您對我們張掖酒店如此詳盡且高度的評價!得知您對我們的房間衞生、整體環境、前台服務、房間升級以及整體服務質量都感到非常滿意,我們深感榮幸和鼓舞。您的肯定不僅是對我們工作的最大認可,也是我們追求卓越、不斷提升服務品質的動力源泉。特別感謝您提到前台事先與您聯繫確保安排得當,併為您升級房間而沒有額外收費,這是我們希望能夠為您提供的貼心與驚喜。我們始終堅信,每一位賓客的滿意和舒適是我們最大的追求。再次感謝您的寶貴意見和支持!我們會繼續秉承“賓至如歸”的服務理念,不斷提升服務質量,為您和更多賓客帶來更加美好的住宿體驗。期待您下次光臨張掖酒店,我們將一如既往地竭誠為您服務!祝您生活愉快!
Woshijinbaobao
Premier Standard Room - Lake-View
Stayed in Oct 2024
Family
27 reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
The room was very clean and thoroughly cleaned. It was very quiet to sleep at night. The breakfast was especially good. The beef noodles were especially delicious. The most commendable thing was that I pulled my phone and they took the initiative to call me and send it home by express. A restaurant worth recommending when visiting Zhangye
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6/7
Response from Property: 尊敬的賓客:您好!非常感謝您對我們張掖賓館的肯定與讚賞! 您的滿意是我們最大的動力和榮幸。得知您對我們的房間清潔、安靜環境、早餐豐富美味以及員工的服務態度都感到非常滿意,我們感到無比欣慰。特別是您提到的牛肉麪,我們會將您的表揚傳達給餐飲團隊,激勵他們繼續為賓客提供高品質的美食。同時,非常感謝您對我們員工拾金不昧行為的讚揚。我們一直致力於培養員工的誠信意識和責任感,確保每一位賓客都能在我們的酒店感受到家的温暖和安心。再次感謝您的寶貴意見和支持!期待您下次光臨張掖賓館,我們將竭誠為您服務,為您帶來更加美好的住宿體驗!祝您旅途愉快,生活愉快!
Xiaozhen
Discount Standard Room
Stayed in Oct 2024
Other
104 reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
The room is spacious enough, the hotel environment is elegant, parking is convenient, there is a Northwest lamb restaurant in the hotel, which is clean and hygienic, affordable, and the hotel is large. You can use a battery car to pick up guests for dinner. The price is very cost-effective. The hotel has freshly pulled noodles for breakfast
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Response from Property: 尊敬的賓客: 您好!看到您對我們設施、服務和衞生的高度評價,我們深感榮幸。在設施方面,我們不斷投入和更新,力求為您提供最舒適、便捷的體驗。從先進的設備到精心佈置的空間,都是為了滿足您的各種需求。服務上,我們的團隊始終秉持着熱情、專業、周到的理念。每一位員工都經過嚴格的培訓,致力於為您提供貼心的服務,讓您在這裏感受到家一般的温暖。對於衞生,我們更是一絲不苟。從日常的清潔消毒到嚴格的衞生管理標準,我們努力確保每一個角落都乾淨整潔,為您的健康和安全保駕護航。感謝您的認可和支持,我們會一如既往地保持高水準,為您帶來更加優質的體驗。期待您的再次光臨!
YUANFENG
Discount Standard Room
Stayed in Oct 2024
Travel with friends
12 reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
environment. Very quiet. The service attitude of the front desk staff is very polite. Park ahead. The leaves have turned yellow. There are many kinds of breakfast. Very suitable for business or travel friends to stay.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們張掖賓館的讚賞與肯定!得知您對我們的環境清幽、前台服務態度以及早餐豐富多樣都感到非常滿意,我們感到無比榮幸。特別是您提到的公園景色和早餐種類,我們會繼續努力保持和提升這些方面,為您和更多賓客提供更加美好的住宿體驗。同時,也非常感謝您認可我們酒店適合商務或旅遊的朋友住宿。我們會繼續致力於滿足各類賓客的需求,提供更加周到、細緻的服務。再次感謝您的寶貴意見和支持!期待您下次光臨張掖賓館,我們將竭誠為您服務,為您帶來更加難忘的時光!祝您旅途愉快,生活愉快!
Guest User
Premier Single Room - Lake-View
Stayed in Oct 2024
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
I am very happy to stay at Zhangye Hotel again. It is autumn and the air is humid. The hotel is located in the wetland park, with a picturesque lake view, which is refreshing. The breakfast is steaming hot and rich in variety, adding a lot of warmth to the northwest as winter approaches. The staff is enthusiastic, the room facilities are complete, the bedding is comfortable, and the sanitary environment is reassuring. I will choose here again next time I come back! 👍
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您再次選擇我們張掖賓館,併為我們留下了如此美好的評價!得知您對我們的地理位置、酒店環境、早餐豐富美味以及員工的服務態度都感到非常滿意,我們感到無比榮幸和欣慰。特別是您提到的金秋時節的濕地公園美景和温暖的早餐,讓我們倍感自豪。我們會繼續努力,為您提供更加舒適、温馨的住宿環境,讓您在每一次入住都能感受到家的温暖。同時,也非常感謝您對我們房間設施、床品舒適度和衞生環境的肯定。我們會繼續保持高標準的清潔和維護工作,確保每一位賓客都能在一個乾淨、整潔的環境中度過愉快的時光。再次感謝您的寶貴意見和支持!期待您下次光臨張掖賓館,我們將竭誠為您服務,為您帶來更加美好的住宿體驗!祝您旅途愉快,生活愉快!
Guest User
Deluxe Garden-view Standard Room
Stayed in Oct 2024
Travel with friends
23 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel environment is very good. It is in a large garden with an artificial lake and a large lawn, like a state guesthouse. There is also a wetland park nearby. It is very comfortable to take a walk in the garden after dinner in the evening. The lobby is very grand, the room is large, and there is a balcony, which is clean and sanitary. The bathroom is separated into dry and wet areas, which is very convenient. You can also soak your feet for free in the room. Parking is super convenient. You can park for free on the ground and underground. The breakfast is mainly Chinese with rich varieties. The service of the waiters in the front desk restaurant and guest rooms is very good. I will stay in Zhangye Hotel next time!
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Response from Property: 尊敬的賓客:您好!非常感謝您選擇張掖賓館併為我們留下了如此美好的評價!我們非常高興得知您在酒店度過了一個愉快的時光,並且對我們的環境、設施以及服務都給予了高度的認可。您的滿意就是我們最大的動力。我們會繼續努力,保持我們的優良傳統,並不斷提升服務質量,為您和更多賓客提供更加舒適、便捷的住宿體驗。再次感謝您的寶貴意見和支持!期待您下次光臨張掖賓館,我們將竭誠為您服務!祝您旅途愉快,生活愉快!
Guest User
Premier Standard Room - Lake-View
Stayed in Oct 2024
Couples
22 reviews
5.0/5
Outstanding
Posted on Oct 22, 2024
Zhangye Hotel is located in the new district, embracing the lake view park, and the landscaping is great! The interior of the hotel is elegant and beautiful, the rooms are spacious and clean, the terrace offers lake views and sunshine, the customer service is warm and thoughtful, the breakfast is rich, and the stay experience is very good! It is worth having!
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6/9
Response from Property: 尊敬的賓客:您好!非常感謝您對我們張掖賓館的高度評價和認可!得知您對我們的地理位置、園林綠化、賓館內部裝飾、客房環境、露台景觀、客服服務以及早餐等方面都感到非常滿意,我們深感榮幸。您的肯定是我們最大的動力,也是我們不斷追求卓越的目標。我們一直致力於為賓客提供舒適、優雅的住宿環境,以及貼心、周到的服務。很高興我們的努力得到了您的認可,這讓我們倍感欣慰。再次感謝您的寶貴意見和支持!期待您下次光臨張掖時,依然選擇我們張掖賓館,我們將繼續竭誠為您服務,為您帶來更加美好的住宿體驗!祝您旅途愉快!
xtkong
Discount Standard Room
Stayed in Oct 2024
Couples
9 reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
The environment is very good, located in a large garden, surrounded by a large lake, the hotel is clean and hygienic, and the waiters are warm and helpful
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6/10
Response from Property: 尊敬的賓客:您好!非常感謝您對我們賓館的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,我們賓館致力於為您提供舒適周到的入住體驗。為每一位住店客人提供熱情周到的服務是我們賓館全體員工的職責,同時我們也很榮幸能夠為您提供最優質的服務。感謝您的入住並在百忙中對我們進行點評,很高興您能住的愉快,非常歡迎您無論是出差還是旅行再次選擇我們賓館。真誠期待您的再次光臨,祝您身體健康,生活愉快!
Bendilaohu
Discount Standard Room
Stayed in Sep 2024
Family
211 reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
I stayed here twice in a week. The hotel facilities are very good and the service is very good. The yard is very big, like a big garden. I will choose to stay here next time I come to Zhangye.
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6/7
Response from Property: 尊敬的賓客:您好!感謝您選擇入住張掖賓館,並給予我們五分好評。張掖賓館作為一家園林式酒店,坐擁湖光山色,小橋流水、綠地草坪是我們最靚麗的名片,在經營發展道路上,我們始終秉承“賓客至上,賓至如歸”的服務理念,向每一位賓客提供個性化優質服務,把客人當親人,視客人為家人是我們不變的服務思想,最後誠摯的期盼您的再次光臨!
Guest User
Discount Standard Room
Stayed in Sep 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
This is the most satisfying hotel in this trip to Northwest China. A senior star hotel and a red party hotel. Nothing to say about the facilities, environment, service, dishes, hotel design and deep cultural heritage. It is right to follow the party, and the same applies to staying in a hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們賓館的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,我們賓館致力於為您提供舒適周到的入住體驗。為每一位住店客人提供熱情周到的服務是我們賓館全體員工的職責,同時我們也很榮幸能夠為您提供最優質的服務。感謝您的入住並在百忙中對我們進行點評,很高興您能住的愉快,非常歡迎您無論是出差還是旅行再次選擇我們賓館。真誠期待您的再次光臨,祝您身體健康,生活愉快!
Guest User
Discount Standard Room
Stayed in Sep 2024
Travel with friends
15 reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
Garden-style hotel, the hotel environment is good. The hotel rooms are relatively large, the sanitary conditions are relatively good, and the hotel staff are also quite enthusiastic and will help everyone transport luggage between the two buildings.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們賓館的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,我們賓館致力於為您提供舒適周到的入住體驗。為每一位住店客人提供熱情周到的服務是我們賓館全體員工的職責,同時我們也很榮幸能夠為您提供最優質的服務。感謝您的入住並在百忙中對我們進行點評,很高興您能住的愉快,非常歡迎您無論是出差還是旅行再次選擇我們賓館。真誠期待您的再次光臨,祝您身體健康,生活愉快!
wqlb99
Discount Standard Room
Stayed in Sep 2024
Couples
42 reviews
4.2/5
Very Good
Posted on Sep 14, 2024
The government reception hotel is very grand and has a nice small park. The service is very formal and the reception staff are all dressed neatly and formally. The room is relatively large and clean, facing the woods at the back, very quiet. The breakfast is quite rich, and the beef noodles are worth a try.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Our hotel is committed to providing you with a comfortable and thoughtful stay experience. It is the responsibility of all our hotel staff to provide warm and thoughtful service to every guest staying in the hotel. At the same time, we are also honored to provide you with the best service. Thank you for staying and commenting on us in your busy schedule. I am glad that you have a pleasant stay. You are very welcome to choose our hotel again whether it is a business trip or a trip. Sincerely look forward to your visit again, and wish you good health and a happy life!
Weiweixuyu
Premier Standard Room - Lake-View
Stayed in Sep 2024
Couples
26 reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
First of all, the hotel environment is very good. It is located in the Lushuiwan Park scenic area, with 3 large lakes and a small lake of its own, and the greenery is very good. Secondly, the room is large, the balcony has a view, the breakfast is good, and there is a self-service free laundry room. Finally, the service is very good. The receptionist took the initiative to drive an electric car to take us around the hotel park. In particular, there are snacks, laundry detergent, etc. for Ctrip users in the room, which is very considerate.
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! Every place we go and every person we meet may become a stop. We like to reminisce, look back, and never forget. Zhangye Hotel will not forget to accompany you all the way. Our little friend will never forget your memory of her. Thank you very much for your affirmation and valuable suggestions. We will continue to work hard and hope that Zhangye Hotel can become the first choice for you and your family when traveling. Flowers bloom all year round and smiles welcome guests! Then come back often and look forward to seeing you again! I wish you and your family health, happiness, and good luck!