Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
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Location9.4
Amenities9.4
Service9.5
Cleanliness9.4
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Negative reviews(70)
Meriggiare
Whale Select Double Bed Room
Date of stay: Dec 2025
Couple
6 reviews
5.5/10
Posted on Jan 6, 2026
I rarely leave bad reviews, but the rooms in this hotel facing the street are incredibly noisy. There's virtually no soundproofing, and neither of us could sleep. We had to switch hotels the next day. If you're a light sleeper, definitely avoid this place. The windows were drafty, and the air conditioning had no heating, so the room was particularly cold during our stay.
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Response from Property: 親愛的住客您好,關於您提到的隔音問題,我們這邊窗户採用的均是雙層隔音加厚玻璃,牆壁與牆壁之間均填充了隔音棉,希望能對您的入住有幫助。您提到的制熱問題,目前酒店沒有提供暖氣哦。
M305369****
Whale Beautiful Double Bed Room
Date of stay: Nov 2025
Family
2 reviews
10/10
Outstanding
Posted on Dec 30, 2025
The front desk staff were very welcoming and helpful. The room was spacious, clean, and tidy. The breakfast was delicious, and the herbal tea at the front desk was also very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,能為您創造難忘的入住體驗是我們可米島酒店的榮幸!願這份美好記憶常伴您左右,歡迎您隨時回家~
M47675****
Whale Select Double Bed Room
Date of stay: Nov 2025
Solo traveller
9 reviews
9.2/10
Great
Posted on Dec 26, 2025
The location is fantastic, right by Zhujiang Road, making dining and entertainment incredibly convenient. The bathroom even has a wet and dry separation, which is a nice touch. If you're passing by, don't miss out on this place! The tropical scenery is truly memorable. The hygiene is excellent, and the front desk staff are lovely. It's clearly a very popular hotel, always busy.
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Response from Property: 尊敬的賓客您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們會努力做到更好,讓到店的每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Taiyuandiyimei
Whale Ultimate Double Bed Room
Date of stay: Nov 2025
Couple
12 reviews
10/10
Outstanding
Posted on Dec 21, 2025
The room facilities are decent, spacious, and very comfortable, ensuring a good night's sleep. You can choose a room facing the residential area, which will be quieter than those facing the street. The rooms also come with complimentary earplugs, and the shower water pressure is great and comfortable.
There's also a free tea room, free drinks, and late-night snacks available after 10:30 PM, including steamed buns and plain congee, which is a nice touch. The only downside is the breakfast; considering it's not complimentary and you have to pay for it, it's quite disappointing. There are no green vegetables, and the taste isn't great. I suggest the hotel improve their breakfast offerings. Everything else is fine. The location is excellent, right on Zhujiang Road, directly opposite Zhujiang Road Food Street.
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6/7
Response from Property: 尊敬的賓客:您好!感謝您的及時反饋,希望沒有影響到您此次出行的心情,我們會加強餐廳部門業務培訓,我們會不斷地要求自己,好一些再好一些,請相信我們願意用最熱情最細緻最温暖的服務為您打造旅途中最舒適的居所,竭誠期待再次為您服務!
_WeChat222542****
Whale Luxury Tub Room
Date of stay: Nov 2025
Family
3 reviews
10/10
Outstanding
Posted on Dec 26, 2025
I booked this hotel last minute and was very impressed! The room was spacious and clean, and the bedding was super comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您對可米島酒店細節的肯定讓我們倍感鼓舞!可米島酒店始終以“超越期待”為目標,期待下次為您帶來更多的驚喜。祝您生活愉快!
M506818****
Whale Select Double Bed Room
Date of stay: Nov 2025
Couple
3 reviews
10/10
Outstanding
Posted on Dec 6, 2025
Excellent! The hotel has a great vibe and a sophisticated feel. The location is super convenient, right on Zhujiang Road Food Street, so you can just step downstairs and enjoy delicious food.
Original TextTranslated by Google
Response from Property: 親愛的賓客您好,讀到您的評價,彷彿又看到您入住時的笑容!我們會將這份温暖傳遞給可米島酒店的每一位員工,期待與您的再次相遇!祝生活愉快!
Anonymous User
Whale Select Double Bed Room
Date of stay: Nov 2025
Family
4 reviews
10/10
Outstanding
Posted on Dec 3, 2025
The room environment was great and very clean. The only minor issue was that the shower door in our room didn't close tightly, causing water to leak out during showers, and there was a slight leak under the sink. After informing the front desk, they quickly came to fix it. The response and resolution were very prompt, so the service was quite good. The hotel's location is also excellent; just across the street, there are many dining options. Plus, the hotel has a parking lot, offering free parking for those traveling by car.
Original TextTranslated by Google
Response from Property: Dear Guest, it is our honor to create an unforgettable stay for you at Comi Island Hotel! We hope these wonderful memories will stay with you forever, and welcome back anytime!
202066****
Whale Ultimate Double Bed Room
Date of stay: Oct 2025
Couple
22 reviews
10/10
Outstanding
Posted on Dec 2, 2025
The room was clean, tidy, and very spacious. The location is convenient, with plenty of dining options nearby. The front desk staff were warm and attentive. The chrysanthemum tea was delicious! 👍 Definitely recommended. Free parking is a bonus.
Original TextTranslated by Google
Response from Property: Dear Guest, it is our honor to create an unforgettable stay for you at Comi Island Hotel! We hope these wonderful memories will stay with you forever, and welcome back anytime!
M353993****
Whale Luxury Tub Room
Date of stay: Oct 2025
Couple
7 reviews
10/10
Outstanding
Posted on Dec 2, 2025
The room was spacious with comfortable lighting. It came with a bathtub, and they even provided a disposable tub liner, which was a thoughtful touch. The toiletries were in convenient travel-sized bottles, making me feel at ease. The sofa was deep and very comfortable to sit on. Plus, it's right on Zhujiang Road, which is very convenient.
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Response from Property: Dear Guest, it is our honor to create an unforgettable stay for you at Comi Island Hotel! We hope these wonderful memories will stay with you forever, and welcome back anytime!
zhouyy92
Whale Select Double Bed Room
Date of stay: Oct 2025
Booked for others
36 reviews
10/10
Outstanding
Posted on Dec 3, 2025
The hotel was clean and comfortable. It was also very convenient for visiting Nanao Island, which has beautiful scenery. The hotel is located right downstairs from a food street, where I tried all sorts of Shantou delicacies!
Original TextTranslated by Google
Response from Property: Dear Guest, it is our honor to create an unforgettable stay for you at Comi Island Hotel! We hope these wonderful memories will stay with you forever, and welcome back anytime!
M526515****
Whale Ultimate Double Bed Room
Date of stay: Nov 2025
Couple
3 reviews
10/10
Outstanding
Posted on Dec 25, 2025
Great location and very clean rooms. Worth staying.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,能為您創造難忘的入住體驗是我們可米島酒店的榮幸!願這份美好記憶常伴您左右,歡迎您隨時回家~
M39254****
Whale Select Double Bed Room
Date of stay: Aug 2025
Family
1 reviews
10/10
Outstanding
Posted on Sep 9, 2025
Facilities: Well-equipped, with a laundry room.
Cleanliness: Impeccable, truly spotless.
Environment: The surroundings are great, with plenty of dining options nearby.
Service: Excellent and very attentive.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply encouraged by your positive comments on the details of the Komi Island Hotel! Komi Island Hotel always strives to "exceed expectations" and looks forward to bringing you more surprises next time. We wish you a happy life!
M285691****
Whale Ultimate Double Bed Room
Date of stay: Jul 2025
Family
8 reviews
10/10
Outstanding
Posted on Aug 29, 2025
Highly recommended on Xiaohongshu! The hotel was spotlessly clean, and the facilities were excellent. Our room was quite spacious, and the service was top-notch. It's conveniently located about twenty minutes from the main attractions. For breakfast, the Guotiao was delicious, and they also offered a good variety of other options like bread and dumplings.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for capturing this wonderful time with your words! We've shared your praise with our team and look forward to reserving your favorite room for you next time. We wish you a pleasant stay!
qiancheng_****
Whale Beautiful Twin Room
Date of stay: Jul 2025
Family
3 reviews
10/10
Outstanding
Posted on Aug 21, 2025
My first impression of the hotel was just so-so, but after checking in, I found both the facilities and cleanliness to be excellent. The hotel's location is fantastic, right next to Zhujiang Road Food Street, which is super convenient for dining and exploring. There's also a good-sized wet market nearby; I took a walk through it one morning and saw many unfamiliar types of fish. Definitely recommend staying here!
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Response from Property: Dear Guest, thank you for capturing this wonderful moment in your words! We have shared your praise with the team and look forward to reserving your favorite room for us again next time. Have a wonderful day!
M435044****
Whale Beautiful Twin Room
Date of stay: Jul 2025
Family
1 reviews
10/10
Outstanding
Posted on Aug 17, 2025
I first stayed here over two years ago. Last year, I visited Shantou and stayed at other hotels, but none measured up to this one. So this time, traveling with my mom, I didn't hesitate to book this hotel again. The service and facilities have gotten even better! We stayed in an upgraded premium room, and I'm incredibly satisfied!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for capturing this wonderful time with your words! We've shared your praise with our team and look forward to reserving your favorite room for you next time. We wish you a pleasant stay!