The most important asset of this hotel is its employees! Thanks to Curl for such a warm and friendly welcome. It leaves a lasting impression. They drove us and picked us up from the park for free, took our friends to the airport, and then on the last day of our vacation they drove us to Tianmen Mountain for free and offered to let our things lie in the car until the evening while we walked along the mountain, and in the evening they would take us and our things to airport! Wow!
Our friends were given free late check-out at 18.00, but in fact they checked out at 19.30! This is incredible! I travel a lot, but I have never encountered such attitude and service anywhere!
The hotel has some minor drawbacks, but of course they pale in comparison to such service!
I'll just write them here so you can try to add them in the future and become even better:
There are no hooks for towels in the rooms, you wash yourself and there is nowhere to hang your towel.
There are no refrigerators in the rooms, at least small ones.
In one of the rooms the water in the shower was not flowing well.
I sincerely wish prosperity and more clients to your hotel! Warmly, Sergey from St. Petersburg!
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