Mr. Sean Castle

Mr. Sean Castle Reviews

Mr. Sean Castle

Building 1, West Street of Jichang Road, Zhangjiajie, ChinaView Hotel Details
Mr. Sean Castle
Mr. Sean CastleMr. Sean CastleMr. Sean Castle
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1 night

Mr. Sean Castle Guest Reviews

4.7/5
Amazing
605 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(605)
Positive reviews(583)
Reviews with photos/video(264)
Offers pick-up/drop-offs(73)
Loved the view(68)
Perfect for kids(56)
Delicious breakfast(56)
Close to airport(23)
Has facilities for children(13)
Luxurious(10)
Tasty restaurant(8)
Negative reviews(20)
Marieta
Stayed in Mar 2024
Couples
3 Reviews
4.5
/5
Great
Posted on Apr 3, 2024
This was our first time in Zhangjiajie and we wanted to visit both Zhangjiajie National Park and Tiamen mountain. The hotel is very close to Tiamen mountain Cable Car. It is about 40 minutes drive to Zhangjiajie National Park. The hotel is very beautiful and clean. It also has a pick up service from the High Speed Train Station which is helpful. We are foreigners and the staff's English was very limited, although they went out of their way to help and accommodate us. They helped us with location and plan how to get to certain places. We also got a complementary desert every night. We had very good wine although a bit expensive. It has a Western restaurant at the top of the hotel. The only negative thing was the bath's water filled up extremely slow and to take a bath it would take about 40 minutes to fill it up.
Response from Property: Dear guest, thank you very much for choosing our hotel as your place to stay in Zhangjiajie. We are honored to hear that you are satisfied with the location, appearance and cleanliness of the hotel. We are also very happy that the pick-up service can help you. Regarding the limited English proficiency of the staff, we will strengthen training to provide better service. Regarding the slow filling of the bathtub, we will immediately check and repair it to ensure that similar situations will not occur again. At the same time, we look forward to your visit again and wish you a pleasant journey!
traveler65
Stayed in Nov 2023
Solo travellers
13 Reviews
4.0
/5
Very Good
Posted on Jan 4, 2024
Nice view!!!! Well maintained room with a balcony. Breakfast is simple but sufficient. Well done!
Anita
Stayed in May 2023
Couples
5 Reviews
4.7
/5
Amazing
Posted on May 14, 2023
Outstanding service and value! Romantic, classy immaculate room with a balcony facing Tienman Mountain. Top quality toiletries. The hotel is a tranquil oasis, yet have easy access to the main attraction. Concierge patiently explained how to get to and around the Mountain, and arranged for free ride to the airport. Wide variety of food for breakfast buffet. I have been recommending this hotel to others already.
Guest User
Family Room - Mountain-View
Stayed in Nov 2023
Friends
6 Reviews
4.0
/5
Very Good
Posted on Nov 29, 2023
Hotel was looks new and not many visitors. Service was good and quite happy for short stay.
Natalia_C
Guestroom - Mountain-View (Balcony)
Stayed in Sep 2023
Friends
7 Reviews
5.0
/5
Outstanding
Posted on Oct 12, 2023
The hotel was a pleasant surprise. 8 minutes away from the airport and within walking distance to the city centre and Tianmen cable wsy. The staff were really nice. I even got a hug from one of the ladies when I came back for lunch after a few days. They have a nice rooftop area with drinks and western food for a reasonable price. I guess it’s the only western food option available in the downtown apart from Starbucks and Macdonald’s. Very nice little balcony. The bathtub in the room has a step so it’s not very comfortable to take a bath. Overall, very pleasant experience for a very reasonable price even during the national holiday.
Zoe
Guestroom - Mountain-View (Balcony)
Stayed in Sep 2023
Solo travellers
8 Reviews
5.0
/5
Outstanding
Posted on Sep 28, 2023
Stunning, and so close to tianmen Mountain. Food was as fantastic as the views, and staff were very friendly.
Sachin Sangal
European-Style Room - Street-View (2 beds)
Stayed in Jun 2023
Business travellers
10 Reviews
5.0
/5
Outstanding
Posted on Aug 13, 2023
Good hotel . Good staff
Guest User
Featured Family Friendly Suite
Stayed in Nov 2023
Family
4 Reviews
5.0
/5
Outstanding
Posted on Nov 19, 2023
5 minutes drive from Tiaman mountin cable car.
Sif.A
European-Style Room - Street-View (2 beds)
Stayed in Sep 2023
Friends
10 Reviews
5.0
/5
Outstanding
Posted on Oct 8, 2023
Just perfect, clean, welcoming and professional staff.
Mesut
European-Style Room - Street-View (2 beds)
Stayed in Jun 2023
Family
9 Reviews
4.0
/5
Very Good
Posted on Jun 14, 2023
Black coffee missing - rest ok
Eddie Ronald
European-Style Room - Street-View (2 beds)
Stayed in Jul 2022
Couples
57 Reviews
3.7
/5
Posted on Jul 21, 2022
Nice hotel for a night or 2, but needs to have a refrigerator in the room and need to provide free water in the rooms like other hotels.
Response from Property: Thank you very much for your praise and support! Some room types are equipped with a small refrigerator. We will also consider your suggestion. Thank you, foreign friend! Welcome to come often!
Khandarmaa
Stayed in Jul 2021
Family
2 Reviews
3.7
/5
Posted on Jul 26, 2021
Very good service although not good English for most staff & bad coffee 😅 Asked for 5 yuan for bottled water...
Response from Property: Thank you Mongolian traveler for your affirmation of our service. The hotel has already provided you with four free bottles of mineral water. You need another five bottles, because the mineral water provided by our hotel is not ordinary bottled water, and the price is relatively high. , so I can't provide too much for free and unlimited, I regret it! It may also be different from country to country, and the hotel in your country may not limit the amount of bottled water used. In addition, the coffee served in the room is instant coffee, and there is freshly ground coffee in the coffee shop on the seventh floor. Welcome to experience it next time.
Guest User
European-Style Room - Street-View (2 beds)
Stayed in May 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on May 5, 2024
The location of the B&B really lived up to expectations. In front of it is the view of Tianmen Mountain, and the sun rises from the top of the mountain. It feels very nice~ Haha, this rooftop is definitely a good place to take pictures and check in. It is worth recommending a good B&B with a very good view, environment, hygiene, and service
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Guest User
European-Style Room - Street-View (2 beds)
Stayed in May 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on May 5, 2024
Away from the hustle and bustle of the city, it's so relaxing to be in the mountains. The B&B facilities and environment are great, and the service is also very attentive. Next time I come, I will call all my girlfriends to book a party together. The rooftop view is particularly good, and you can watch the sunrise. I look forward to coming again in the summer... taking photos and checking in
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6/9
Guest User
European-Style Room - Street-View (2 beds)
Stayed in May 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on May 5, 2024
The decoration and design of this boutique homestay amazed me. Every corner reveals your care and taste, simple and warm. The view is very good, it feels great to sleep until you wake up naturally, it is very quiet, the castle environment is beautiful, and you can also enjoy the river and mountain views
Original TextTranslated by Google