243 E Ontario St, Chicago, Illinois 60611, United StatesSee Hotel Details
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1 night
Reviews from Real Guests
9.1/10
Great
123 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness9.1
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All reviews(123)
Positive reviews(22)
Reviews with photos/video(4)
Great location(8)
Negative reviews(1)
Guest User
King Room
Date of stay: Mar 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Apr 29, 2026
The hotel was super cozy, comfortable, clean and everything was walking distance which was perfect
Guest User
Two Queen Room
Date of stay: Aug 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Nov 28, 2025
good very good
Guest User
Two Queen Room
Date of stay: Jul 2025
Family
1 reviews
10/10
Outstanding
Posted on Aug 10, 2025
The room was clean and the location is good.
Journey Miles Away 4
King Room
Date of stay: Apr 2024
Couple
3 reviews
8.5/10
Very good
Posted on May 29, 2024
We stayed in this modern hotel from Wednesday May, 22nd-Sunday May, 26th. The only problem that we ran into was the front desk charged us for the stay as well as Trip.com. However, the staff members worked to get everything rectified in a timely manner. Also, it’s important to note that housekeeping does not frequently come to clean the rooms or replenish towels and cloths. If you need them and request them, they are available but just don’t expect a daily visit!
Louis Villa
King Room
Date of stay: Mar 2025
Solo traveller
146 reviews
10/10
Outstanding
Posted on May 1, 2025
Comfortable and good service
Linkes
Two Queen Room
Date of stay: Apr 2024
Business traveller
4 reviews
6.5/10
Posted on May 26, 2024
The size of the room is relatively big for a usual room in Chicago downtown. But the room cleaning service can only be ordered every 2nd day at the counter as well as complementary water will only be given if you ask at the counter, too.
What I like every morning, is to take away free coffee w milk for the way on the way out from the hotel for meetings;)
Guest User
Two Queen Room
Date of stay: Jul 2025
Business traveller
9 reviews
10/10
Outstanding
Posted on Nov 5, 2025
All good clean
Fan Ding
King Room
Date of stay: Oct 2023
Couple
3 reviews
10/10
Outstanding
Posted on Nov 14, 2023
I would definitely recommend this place to my friends n family who want to visit Chicago. Great location and the facility is very well maintained and quite valuable for what I’m paying for. Two blocks away from Michigan Avenue and located in the MM area. Public transportation is accessible in all forms.
cyndi kotzman
City View Two Queen Room
Date of stay: Aug 2023
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Sep 22, 2023
Loved the location and ambience of the hotel itself. The staff were very friendly and helpful. The only negative for me was the bed..very uncomfortable
Guest User
Two Queen Room
Date of stay: Dec 2023
Family
21 reviews
9.0/10
Great
Posted on Jan 29, 2024
Very good hotel - clean, convenient and good location
Eghosa Ewone
King Room
Date of stay: Nov 2023
Business traveller
8 reviews
10/10
Outstanding
Posted on Dec 27, 2023
Recommended. Good people.
Guest User
Two Queen Room
Date of stay: May 2023
Business traveller
1 reviews
7.0/10
Posted on Jun 29, 2023
The air conditioner is a bit noisy.
Guest User
Two Queen Room
Date of stay: Jul 2024
Business traveller
1 reviews
10/10
Outstanding
Posted on Aug 15, 2024
Perfect
Guest User
King Room With City View
Date of stay: Jan 2024
Couple
1 reviews
10/10
Outstanding
Posted on Feb 12, 2024
Great
Guest User
Two Queen Room
Date of stay: Aug 2025
Couple
44 reviews
10/10
Outstanding
Posted on Nov 8, 2025
The location is fantastic, very convenient to walk to anywhere, and there are plenty of dining options nearby. Highly recommended!