Guest User
January 23, 2023
The hotel is not the real Vienna at all, the traffic is not convenient, the room is small, the sanitation is mediocre, it is inconvenient to park on the hotel floor, it is a public parking lot, when I return at night, I have to wait for more than an hour at the entrance and exit, but the security guard will not let me in. I contacted the hotel, called the front desk of the hotel but didn’t answer the phone, went in and asked her why she didn’t answer the phone and was not happy, instead I argued with the guest, there is no nature of the service industry at all, no apology, even if she ignores it later, the hotel Poor service attitude at the front desk! I was in a mess on the first day of the new year. I don’t know where I bought the hotel’s good reviews. I’m speechless. It’s not as good as those home-like and thoughtful service attitudes. I also spent more than 400 yuan. I strongly don’t recommend this hotel. I hope to stay with friends We carefully consider and recommend choosing other hotels! ! !
Original TextTranslation provided by Google