No.53 Baishulin, Beilin District, Xi'an, Shaanxi, 710001, ChinaView Hotel Details
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CYPRESS INN Guest Reviews
3.7/5
46 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.7
Cleanliness3.7
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All reviews(46)
Positive reviews(36)
Reviews with photos/video(9)
Great service(12)
Great location(11)
Awesome stay(6)
Negative reviews(10)
AskeRM
Neo-Chinese Style Tatami (Shared Bathroom)
Stayed in Nov 2024
Travel with friends
7 reviews
4.0/5
Very Good
Posted on Dec 1, 2024
We had a bit of a rocky start with some unclean bedsheets in this slightly rustic hotel. But the owner, Eric is a top notch guy who instantly solved any and all problems we had. There was also free laundry he helped us with. The hotel seems to be still under renovation but we were totally fine with the experience, especially with the location and price point
Response from Property: thank u so much
ruzno
Budget Yueqi Double Bed Room
Stayed in Aug 2024
Solo travellers
14 reviews
3.2/5
Posted on Oct 3, 2024
The place is well located and the staff is good and kind, a bit dirty under my bed and the plug was broken but the owner immediately gave me a power bank for free so overall it’s worth especially for the location.
Response from Property: Thank you for your stay if you have a bad experience, I apologize on behalf of the hotel, we will improve in time, I hope you have a good trip
Anonymous User
Neo-Chinese Style Tatami (Shared Bathroom)
Stayed in Aug 2024
Couples
4 reviews
1.5/5
Posted on Aug 17, 2024
Horrible room. Dirty, used tissues around the room. Damaged walls and furniture. Either too hot or freezing with AC. Shared bathroom also not clean and smelly. Only good thing to note is the location.
Response from Property: You checked into our hotel after you approved it. As for the furniture, you damaged it and took away one of our quilts. We did not ask you for compensation. We try our best to provide the public toilet. Sorry for the inconvenience.
Guest User
Nordic Style Double Bed Room
Stayed in Oct 2024
Solo travellers
25 reviews
4.2/5
Very Good
Posted on Oct 29, 2024
Very friendly and helpfull staf. More then enough for a basic stay.
Response from Property: thank you
Guest User
Nordic Style Double Bed Room
Stayed in Jul 2024
Couples
6 reviews
2.0/5
Posted on Jul 16, 2024
It’s difficult to find the hotel, because in maps, it’s not well indicated. The room had all the parquet in very bad condition, you would trip over it. The staff was not friendly, and on top of that they had a pet rat on the reception table.
Response from Property: First of all, thank you for staying in my hotel, one of our floors is solid wood flooring. Second, we provide the corresponding service, certainly can not meet the five-star level requirements, three, we put the front desk is a chipmunk, is a pet is not a mouse
Marina
Suite - Courtyard-View, City-View
Stayed in Nov 2024
Solo travellers
1 reviews
4.5/5
Great
Posted on Nov 18, 2024
The owner has been super attentive at all times. Very nice and accessible. He even offered me an umbrella because it was raining. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your stay if you have a bad experience, I apologize on behalf of the hotel, we will improve in time, I hope you have a good trip
Kuailedelvxingjiyiy
Standard Room
Stayed in Sep 2024
Couples
13 reviews
3.7/5
Posted on Sep 7, 2024
The B&B has complete facilities, a superior location, convenient transportation, clean environment and hygiene, and good service. There are mosquitoes, and I got a few bites in a short while. I hope the store can eliminate mosquitoes.
Original TextTranslated by Google
Response from Property: Dear customer, I deeply apologize for causing you a bad check-in experience. We are located in the most central location of the city. First, there are museums, bell towers, Wolong Temple, and the famous Luoma City Pedestrian Street at the door, all within walking distance. Two: Every guest is our VIP and will serve you warmly. Three: We have professional cleaning staff who will clean every day.
Guest User
Nordic Style Double Bed Room
Stayed in Nov 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Nov 22, 2024
The location is very good. It is located at the foot of the city wall next to the Beilin Museum. The homestay is mainly in Nordic style. It is clean and tidy. The boss is also very enthusiastic. The bedding is also very good and comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation
Guest User
Budget Yueqi Double Bed Room
Stayed in May 2024
Travel with friends
48 reviews
5.0/5
Outstanding
Posted on May 19, 2024
Complete facilities, clean and tidy, good environment, good service attitude66666666666666666666666666666
Original TextTranslated by Google
Response from Property: Thank you for your stay and I hope you have a pleasant trip
Guest User
Budget Yueqi Double Bed Room
Stayed in May 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 18, 2024
It's really good and cost-effective. The service attitude of the sister at the front desk is very good. There are cats for petting. The environment is really good. There is also a laundry room. I really recommend it. There are animals and the sister is very easy to get along with.
Original TextTranslated by Google
Response from Property: Thank you for your stay and I hope you have a pleasant trip
Guest User
Neo-Chinese Style Tatami (Shared Bathroom)
Stayed in Nov 2024
Other
2 reviews
5.0/5
Outstanding
Posted on Nov 14, 2024
The B&B gave me a big surprise. From the exterior to the interior decoration, it is unique and full of literary atmosphere. The room is spacious and bright, and the hygiene is first-class. The public area is also very distinctive, where you can chat happily with other travelers. The service is thoughtful and meticulous, and the cost-effectiveness is super high. It is an unforgettable accommodation experience.
Original TextTranslated by Google
Response from Property: Thank you for visiting us. We hope you have a wonderful trip.
Anonymous User
Nordic Style Double Bed Room
Stayed in Apr 2024
Couples
19 reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
There is a bus stop at the door. It is very convenient to go anywhere. The room is clean and the service attitude is very good. I will come here again next time I travel ^_^
Original TextTranslated by Google
Response from Property: Thank you for your support and recognition
Anonymous User
Budget Yueqi Double Bed Room
Stayed in Nov 2024
Other
1 reviews
2.5/5
Posted on Nov 3, 2024
The room is really noisy...no soundproofing at all... . Didn't sleep well all night...
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your review. I deeply apologize for the bad stay experience. Next time you can choose a house on the inside, which will be better. I will upgrade you to a deluxe room for free next time you come. Yesterday, the ventilation windows were closed, so there was some external noise. We improve in time
Kevin
Fengji Two-Bedroom Suite
Stayed in Sep 2024
Couples
25 reviews
5.0/5
Outstanding
Posted on Sep 12, 2024
Very good location for a cheap hotel close to the ramparts and the city center. The manager welcomed us very well and was able to answer all our questions.
Original TextTranslated by Google
Response from Property: thanks have good trip
Anonymous User
Suite - Courtyard-View, City-View
Stayed in Aug 2024
Family
1 reviews
2.5/5
Posted on Aug 25, 2024
This is the worst hotel I have ever stayed in. There is no purified water, no toilet paper, and the price is not cheap. This experience is too bad.
Original TextTranslated by Google
Response from Property: 親愛的客户感謝您的評價,給您造成不好的入住體驗,我深表歉意,一:我們我們酒店在周邊酒店中是最經濟實惠的了二,酒店是免費提供廁紙的,三:冰箱有水您要自取。