Jl. H. R. Rasuna Said No.Kav.C-22A, RT.2/RW.5, Karet Kuningan, Kecamatan Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12940, IndonesiaView Hotel Details
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1 night
The Westin Jakarta Guest Reviews
4.8/5
Amazing
57 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(57)
Positive reviews(56)
Reviews with photos/video(11)
Awesome stay(14)
Friendly owner(10)
Delicious breakfast(8)
Awesome rooms(6)
Negative reviews(1)
Charera Prilyny Sitompul
Westin Twin Room Non smoking
Stayed in May 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jul 7, 2024
Amazing will visit again soon!! The staff is exceptional, they give us a complimentary cake for our mom’s birthday at that time.
Mutiara
Renewal King Room Non smoking
Stayed in May 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
I was there 6 years ago, it was great to be back again. Their hospitality never ceases to amaze me. Thank you, trip.com, thank you, Westin.
MSBS
Westin King Room
Stayed in Nov 2024
Couples
15 reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
Everything was spot on with this place. From the hotel itself, facilities and the staff. Superb.
Pur JKK
Westin King Room
Stayed in Jun 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
very gppd very well how good it is to be staying herrle, such an amazing night
Cliff Kurniawan
Westin King Room
Stayed in Oct 2024
Solo travellers
21 reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
Great place tp stay , enjoy beuatutiful jakarta lanscape from high level room hotel , realy recommend
Guest User
Westin King Room
Stayed in Sep 2024
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on Oct 26, 2024
It’s very clean and nice view. Especially I like their breakfast and spa facilitie
Firdaus
Westin King Room
Stayed in Jun 2024
Business travellers
10 reviews
5.0/5
Outstanding
Posted on Jul 10, 2024
The hotel's amenities were top-notch. I especially enjoyed the delicious breakfast buffet, which offered a wide variety of fresh and tasty options. The on-site facilities, including the gym and pool, were well-maintained and provided a great way to unwind.
Anonymous User
Westin King Room
Stayed in Apr 2024
Family
2 reviews
4.5/5
Great
Posted on Jul 17, 2024
Lovely hotel with great service. The breakfast buffet spread was excellent. Service staff at breakfast were attentive and friendly.
Hanna
Westin King Room
Stayed in Oct 2023
Family
1 reviews
4.5/5
Great
Posted on Nov 8, 2023
I hv called for special request as the trip is for our 11th wed anniv. And the tent for kids. But when we check in. They're still not prepare it.. But anyway they finnaly bring us the cake n the tent.
Breakfast is amazing. The view the srvce n food. the pool is indoor, which i dont really like it..
Response from Property: Dear Mrs. Hanna,Warmest greetings from The Westin Jakarta.Thank you for taking the time to let us know about your experience while staying with us. We hope we will be able to welcome you back again in the near future.Stay well,Samit Ganguly
Sudjadi
Westin Twin Room Non smoking
Stayed in Mar 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
I and my families (we booked 4 rooms) enjoyed very much our staycation at this hotel. The facilities, services and the breakfast are awesome. Thank you
Scott A N
Westin King Room
Stayed in Mar 2024
Solo travellers
15 reviews
4.5/5
Great
Posted on Apr 11, 2024
Beautiful hotel, I was surprised that they only offer turn down service if requested and there is no mini bar in the room. Extremely overpriced for a coffee in the sky lobby , but I guess you pay for the view which is beautiful. The bed is so comfortable but the shower is quite small. Overall a very nice stay and hotel though besides the few above mentioned.
Guest User
Westin Twin Room Non smoking
Stayed in Feb 2024
Business travellers
3 reviews
4.0/5
Very Good
Posted on Mar 31, 2024
The sound of AC inside room is making noise during sleeping time. It was a really bad.
PutriLinda
Westin King Room
Stayed in Jun 2023
Solo travellers
15 reviews
5.0/5
Outstanding
Posted on Jul 9, 2023
As expected, the room was satisfying. It was clean, crisp and quiet. The soundproofing was excellent. I got a birthday cake sent to my room, and the cake was deliciously made, very delicate in taste. Although the room was quite pricey, but the quality given was exceptional. The staffs were detailed, intuitive, well mannered and very helpful.
The Coffee shop on the 52th floor was extraordinary located, private enough and the foods selections were tasteful as well.
Unfortunately, the Fruits selections from the Breakfast buffet were quite poor. The freshly cut fruits were bland in taste, such as the basic fruits like watermelon, papayas, honeydew, which i think could be improved with better selective while accepting fruits sent by suppliers.
But this was just minor issue, because i am those kind of fruit lovers.
Will absolutely come back!!
Response from Property: Dear Ms. Putri,Warmest greetings from The Westin Jakarta.Thank you for taking the time to let us know about your experience while staying with us. We hope we will be able to welcome you back again in the near future.Stay well,Samit Ganguly
mahdy
Westin King Room
Stayed in Sep 2023
Business travellers
90 reviews
4.0/5
Very Good
Posted on Jan 3, 2024
Great hotel with spacious, clean and well lit room. The various food for breakfast, lunch, and dinner, and the taste is just awesome.
Griaty
Westin Twin Room Non smoking
Stayed in Sep 2023
Family
4 reviews
5.0/5
Outstanding
Posted on Oct 25, 2023
Thank you for the in room birthday decoration🙏❤️
My daughter is very happy❤️
Response from Property: Dear Guest,Warmest greetings from The Westin Jakarta.Thank you for taking the time to let us know about your experience while staying with us. We hope we will be able to welcome you back again in the near future.Stay well,Samit Ganguly