adeceaca
December 8, 2024
Our stay at the hotel had its ups and downs, but overall, the experience was good.
Positive Aspects:
1. Friendly Staff: The staff was welcoming and attentive, making our stay pleasant.
2. Comfortable Room: We loved the huge bed and the minimalist decor of the room. It felt modern and inviting.
3. Amenities: The room had all the necessary amenities, and we were impressed that they replaced them daily—something that’s not common in Europe.
4. Laundry Facilities: The hotel offers a laundry area where you can wash and dry your clothes. This was very convenient for us during our stay.
Areas for Improvement:
1. Hard to Locate: Finding the hotel entrance was confusing. It’s located on the 6th floor of a building shared with other tenants, and the elevator is used for various purposes, which felt a bit chaotic. Clearer signage or instructions would be helpful.
2. Laundry Room Concerns: The dryer is set to only 25 minutes, which wasn’t sufficient to dry our clothes. We had to restart it several times, and even then, our clothes weren’t fully dry. Additionally, there’s a toilet next to the laundry area that seems to double as a smoking spot (used by both guests and staff). For non-smokers, this was very uncomfortable.
3. Tobacco Smell: The toilet in our room also smelled like tobacco, possibly coming through the vents. This was disappointing in an otherwise clean and well-maintained room.
4. Breakfast Options: We wouldn’t recommend the breakfast for Western travelers. The buffet mostly consisted of Chinese dishes, and there was no coffee or tea available. We had to get tea from the lobby instead.
5. Room Temperature: The room was uncomfortably hot, and we were instructed not to adjust the AC. Opening the window wasn’t a great alternative due to outside noise.
6. Noise Issues: The walls are thin, and we could hear people screaming.
While the hotel had many great features, addressing these issues would significantly enhance the guest experience.