The Yun Hotel Hankou

The Yun Hotel Hankou Reviews

The Yun Hotel Hankou

177 Changqing Road (Changqing Lu), Wuhan, ChinaView Hotel Details
The Yun Hotel Hankou
The Yun Hotel HankouThe Yun Hotel HankouThe Yun Hotel Hankou
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1 night

The Yun Hotel Hankou Guest Reviews

4.8/5
Excellent
3336 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(3336)
Positive reviews(3273)
Reviews with photos/video(328)
Friendly front desk staff(258)
Delicious breakfast(213)
Close to airport(82)
Perfect for business trips(79)
Stayed multiple times(47)
Awesome gym(24)
Large bathroom(18)
Negative reviews(63)
Aurelien
Deluxe King
Stayed in Dec 2023
Family
4 review
4.0/5
Very Good
Posted on Jan 1, 2024
My parents weren’t allowed to have access to the breakfast room despite having booked it and paid for it. They were asked to pay for it a 2nd time which doesn’t make sense It’s the first time I have seen this in a hotel and probably the last. This experience alone deserve a bad rating but the rest wasn’t bad.
Response from Property: Dear guest, first of all, we sincerely apologize for the inconvenience caused to you during your stay. The hotel management attaches great importance to the relevant issues mentioned in your comments and has requested the relevant departments to check and improve them as soon as possible. Your tolerance and understanding are the encouragement and support for our work. It will be an honor for all our staff to have you stay again. We sincerely look forward to your visit again! —Vanke Zhanyun Hotel
Sugarie
Deluxe King
Stayed in Jan 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Overall the hotel is a 8/10. I enjoyed staying here.
BashirWaqar
Deluxe King
Stayed in Jun 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Jun 26, 2023
I stayed for one night. rooms are neat and clean and provided with all necessary plus luxurious facilities. The people at front door service are quite welcoming and friendly. Peaceful surrounding and environment is always my first choice while selecting hotel, and I spent quite peaceful night in this hotel.
Anonymous User
Deluxe King
Stayed in Jun 2023
Friends
5 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Just looking at the pictures of the hotel made me look forward to staying here (mostly for the bath), but the quick check in and the room made the stay even more enjoyable. Of course, I had a bubble bath each day and the room itself was so nice and spacious, that I could work out in there. I didn’t have to though as the gym has pretty much every machine you could need as well as a pool (I didn’t swim in it though). What I didn’t know before arriving was that there is a convenience store on the first floor. Definitely a lifesaver since it was hot when I stayed and I liked to stock up on water (that I could place in the hotel room fridge) as well as buy some snacks, iced coffee and cup noodles (just in case).
Nan Htwe
Deluxe Twin
Stayed in May 2023
Friends
10 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Great location and services, staffs are very friendly and helpful. They will go above and beyond to fulfill your needs: laundry, transport, etc. The housekeeping lady is very thoughtful and willing to help. I forgot my stuff in the room after checking out, and the reception staff Vera managed to help posting my thing to my place. Very much appreciated.
Jade Honey
Deluxe King
Stayed in Jun 2023
Couples
26 review
3.5/5
Posted on Jun 11, 2023
Decent hotel in a decent location. Cheap and comfortable. Staff were helpful when needed.
Charles
Deluxe King
Stayed in Dec 2022
Business travellers
49 review
5.0/5
Outstanding
Posted on Dec 14, 2022
Big room, nice place, and i appreciated the fact they didn't throw away my tooth bursh after the first use
ttgele
Deluxe King
Stayed in May 2022
Solo travellers
13 review
5.0/5
Outstanding
Posted on Jul 22, 2022
Great hotel! Loved staying here as a staycation. Love there's a bathtub and shower in bathroom. View was great. Service could be a bit better, due to miscommunication. Probably will stay again due to location near railway station.
hanouch
Executive Standard King
Stayed in Mar 2023
Business travellers
57 review
5.0/5
Outstanding
Posted on Apr 8, 2023
good hotel and good location
Bor Jong
Executive Standard King
Stayed in Dec 2021
Business travellers
7 review
2.2/5
Posted on Dec 6, 2021
Poor front desk and poor service attitude! Simply can’t compare with any other international brand, not recommended
Response from Property: Dear guest, thank you for your sincere review. The hotel attaches great importance to the service issues you mentioned. We are very sorry for the discomfort caused to you during your stay! If you have the opportunity to invite you to the hotel lobby bar to have tea and discuss your opinions and suggestions on hotel services, we have been working hard to make the hotel a "home away from home" that customers like, and we hope to receive your continued support and guidance. Let us make the hotel's products and services better. We look forward to seeing you again in the near future and hope that our high-quality service can create more surprises for you! I wish you success in your work and a happy family! —Wuhan Vanke Narada Hotel
hycin
Deluxe Twin
Stayed in Jun 2023
Friends
9 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Lily😄😄😄😄
Guest User
Deluxe King
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The check-in experience is very good. The room is square, spacious and quiet. The bed is large, the mattress and pillows are soft, and it is very comfortable to sleep. Manager Zhu's service is very good @68. The business is handled very well. It feels like home and the price-performance ratio is also very high.
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Response from Property: Dear guest, thank you very much for staying at Zhanyun and sharing your stay experience. We feel warm with your support and company. We hope that your fate with Zhanyun will have no end. Zhanyun will always stay in your eyes, and you will always stay in our hearts! — Vanke Zhanyun Hotel
Guest User
Deluxe King
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jun 10, 2024
The hotel has a garden-style design and is located alone in the jungle building. The environment is quiet and private. The breakfast is also very good with many varieties. Manager No. 33 called in advance and provided thoughtful service.
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Guest User
Deluxe Twin
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is clean and bright, with a lot of space. Manager No. 33 called in advance to understand preferences. The service was considerate. The breakfast was rich in variety and had Chinese characteristics. It is also pet-friendly! There is also a park downstairs, which is especially suitable for walking dogs~
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Response from Property: Waiting for a colorful flower event is happiness; building dreams with the one you love under the sun is happiness; knowing and accompanying you on the road of pursuing personalized services at Zhanyun is also happiness. We will work hard to do better with this happiness, and hope that we can see you again in the near future! — Vanke Zhanyun Hotel
Guest User
Deluxe Twin
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Because he is a Vanke owner and trusts Vanke's property services, I booked a Vanke hotel for my father. The hotel is very high-end, the rooms are large and clean, there is a fitness area, a swimming area, and fruits and drinks are provided as gifts.
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Response from Property: Happiness is sometimes very simple, it is a spring rain, a summer breeze, or a word of praise from you. Thank you for your support and love for Zhanyun. We will try our best to make you remember and be happy with gratitude. We sincerely look forward to your visit again! — Vanke Zhanyun Hotel