City Express Hotel (Wuhan High-speed Railway Station East Plaza)

Xiao Zhang, the receptionist at the hotel, was very enthusiastic and had a good attitude. He answered all questions and was amiable and friendly. The room was small but clean, tidy and comfortable. It is a good choice to travel by car and stay...

I booked a City Express Hotel on the 11th, with a price of 220 yuan/room. The picture on Ctrip marked 22 to 26 square meters. After I checked in, I found something was wrong. I measured 3 meters x 6 meters, which is 18 square meters at most, and There was a serious discrepancy between the photos and the room was too small. I went to the receptionist and asked her if she had made a mistake. She answered very simply and said that this is the kind of room I booked. I showed her the picture of the room I booked and she said that she That's right. I said the picture marked 22 to 26 square meters. She said she didn't approve of the picture and she didn't troubleshoot the problem. She designated this room. We are both 70 years old and didn't want to quarrel and get angry. When we quarreled and got angry, we went there. She moved up, but it was too irritating. I told her that I would complain to her, and then she gave me a room that was the same as the one in the picture. A very unpleasant trip. It is recommended that Ctrip protect the rights and interests of our members.

The room was clean. The bathroom is separated from dry and wet areas, and the clothes racks and storage areas are complete, and the supplies are all new. The only hardware problem is that the window is in a public passage and ventilation is provided through the skylight. The advantage is that you can open the windows for ventilation even if it is windy or rainy, and you will not be disturbed by the noise of vehicles outside. 7 minutes walk from the train station. It takes 30-50 minutes by subway to reach tourist spots in the city. Breakfast can only be considered passable. There are all basic types, the taste is average, and there is no Wuhan local breakfast.

The front desk greeted me warmly and with a smile, and told me that there is a high-speed rail station behind the hotel, and there are bus stations, subway stations, long-distance and short-distance passenger terminals in the surrounding area... The transportation is really convenient, and it is worth staying here to experience it if you are on a business trip or transferring. It's convenient to eat and buy things, and you can also order takeout. The room is very clean and gives people a fresh and bright feeling.

I booked a view room, which was newly decorated and within a 10-minute walk from Wuhan Station. But I won’t come here again because it’s too noisy. It wasn't the noise of vehicles on the road, but the constant shrill sound from the exhaust ducts in the room that could be heard from the corridor. It's been there all night. It's not obvious when you first enter because the window is open, but it's especially obvious after closing the window. I thought I could make do with it for one night, but I couldn't sleep well all night and would never come to this store again.

I wanted to catch the high-speed train at 4 o'clock in the afternoon with my friends, so I walked for a few minutes at the back and wanted to rest a little longer. I originally checked out at 2 o'clock in the afternoon, but the front desk kindly helped us delay it until 3:30 pm At 40 o'clock, he called us in time to remind us not to miss the car, and was very enthusiastic to help us guide the route when we went out, and praised the front desk service. The room facilities are complete, clean and hygienic, the environment is warm and elegant, the hotel decoration is also very good, and the price is super high.