B&B HOTEL Colmar Vignobles Ouest

Perfect location, horrible cleanliness and hygiene. Bad beds Done, they didn't clean the bathroom any day and on the last day they didn't even make the beds or give us clean towels, we had to go to the reception to ask for dry towels, to get out of the passable step for the price it has

First of all, I didn't have the opportunity to see the hotel because the trip.com operator who guided me (with a strong African accent), once told me that I paid, that the reservation did not work and therefore I will not be charged. clumsiness or scam, the fact is that I was charged and that I was not able to take advantage of the room I paid for (129€). So, I had to book another hotel on *********** (138€) unfortunately further away because there was no more room, and when I called trip.com, I was told that it It's not their fault, then when I called the hotel I was told that the reservation had been recorded. no one makes an effort to reimburse me or at least make a commercial gesture towards a future stay. I think the system looks like a big scam and I lost €129. if no action is taken I will inform the 120,000 members of the existing association in Paris/Lyon/M****ille/Annecy of which I am the treasurer, of the scam of which I was the victim and I will so that every month all members are informed by email.

On the outskirts but with many places in the surrounding area, specifically one next door that makes delicious bread and rolls

A small downside on the storage of dirty linen, at the bottom of the stairs, in the bathrooms, in the entrance, and the size of the breakfast room is not adequate with the number of rooms.