Hello Hotel (Wenzhou Wangjiang West Road Branch)

The location is very good. The riverside is close to the pier. The rooms facing the river are quieter at night.

I have stayed at Nihao Hotels in many cities. This hotel has better facilities, environment, and sanitation. There is a short girl at the front desk who has a really bad service attitude. She is extremely unenthusiastic. She does not take the initiative to solve problems and cope with work. She only answers one sentence after ten questions. She is still weak and can't hear clearly. She plays on her mobile phone in front of customers. Watching videos, not caring at all, or squatting under the counter and playing with your phone, unable to find anyone. The front desk service of a brand hotel is a key software condition and is the first impression of the hotel by guests staying in the hotel. The front desk service is a bit inconsistent with the hotel's image and lowers the hotel's positioning too much. When I first checked in, I parked my car at the door and asked this little girl where I parked my car. She said with a straight face that there was no parking space, so I had to figure it out myself. Coming all the way to check in, how can I know where to park? Besides, your page has parking spaces written on it. I also asked about parking before I came and asked customers to find a place to park on their own. The front desk has such a sense of service, not to mention proactively greeting them with a smile. I was trying to help the customer find a solution, but she just gave me a stiff reply, as if she wasn't welcome, and she had a straight face as if I were staying at her home. I've never seen such a little girl at the front desk, she just wanted to look at her phone, go to work and stay at home. Just as casual!

The location of the hotel is okay, with the riverside in front and the train station directly accessible by bus B1. The front desk service is relatively cold. The overall environment of the room is acceptable and the sanitary conditions are also acceptable.

The service is considerate and the rooms are large and clean. However, many rooms have internal windows and large transom openings, which pose certain safety risks.

Clean and attentive service, free upgrades, rich and varied breakfast, long hours, floor-to-ceiling windows, laundry room, everything is very convenient, the bedding is very comfortable, not soft or hard!

The room is spacious and bright, hygienic and clean. I added 49 yuan to upgrade to a deluxe double room with large floor-to-ceiling glass, which is very comfortable. However, the river view is blocked by trees and cannot be seen. There is Chinese breakfast and self-service coffee. Overall, it is good.

The hotel room is very comfortable, the staff's service attitude is also very good, and the price is also beautiful. It is highly recommended ~

Near Jiangxin Island, it takes more than 10 minutes to walk to the Jiangxin Island ticket office. The room is clean, and the floor-to-ceiling windows are very nice facing the river. The curtains are very sun-blocking and the sound insulation is average. The bathroom has a lot of water. The surrounding transportation is very convenient to various attractions.

The service is very good, the hotel staff are very enthusiastic and patient. The cleaning was good and nothing unpleasant was found. Although there are not many varieties of breakfast, the taste is still good. The hotel is in an excellent location, very close to Wuma Pedestrian Street and Jiangxin Island.