Congress Hotel Mercure Nuernberg an der Messe

Our family was recommended this hotel by another fully booked hotel. We ended up at Messe after falling ill on a day trip to Nuremberg. The staff was beyond helpful and accommodating. We had none of our personal items, and we were offered phone chargers, tooth paste, etc. They were available at all hours for us, very kind, very helpful. The room itself was comfortable, and access to the hotel was easy. Very blessed by this location.

Hotel is located near exhibition center so that's very nice - but also quite expensive. Also I don't understand that when you paid for the room until 12:00 noon why the cleaning personal came twice in the morning to clean when I did not check out yet. They need a better communication between cleaners and front desk when People has checked out

Worst hotel I stayed in for a good while. Bathtub contained multiple hairs and even a clipped toenail… dead flies in the window sill. The headboard had cuts in it which led to sticky material where your hairs would stick to. Besides that, the rooms where very hot and airconditioning was not working. Barly slept the first night because the surroundings where so loud (party in the park next door till 5 in the morning). Breakfast was pretty good and staff was overall great but they really need to step up the cleaning and the maintenance.