Safestay Warsaw Old Town

Safestay Warsaw Old Town Reviews

Safestay Warsaw Old Town

Krakowskie Przedmieście 55, Warsaw, PolandView Hotel Details
Safestay Warsaw Old Town
Safestay Warsaw Old TownSafestay Warsaw Old TownSafestay Warsaw Old Town
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Safestay Warsaw Old Town Guest Reviews

4.2/5
Very Good
42 review
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.3
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All Reviews(42)
Positive reviews(36)
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Negative reviews(6)
PurexitongParacetamol
Bed in 4 Beds Mixed Dormitory
Stayed in Dec 2023
Solo travellers
6 review
1.0/5
Posted on Jan 1, 2024
Sorry, it is relatively expensive in Warsaw. The room was extremely cramped and small, everything was old, the beds creaked, and the space for activities was far less than that of youth hostels in big cities such as London and Paris! There is a kitchen for cooking, but it is quite dirty and smells bad because the facilities are too old. There are several restaurants downstairs, but there are either queues or the taste is not good. Because it is not in the new city, the transportation is not very convenient.
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okk2022
Bed in 4 Beds Mixed Dormitory
Stayed in Jun 2023
Solo travellers
21 review
4.7/5
Amazing
Posted on Jun 11, 2023
Overall, the hotel is very good. The location is very good. It's right in the old city. The accommodation conditions are also very good. There are curtains for sleeping. The price is very cheap. I can't find any problems.
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🆕 dongyue
Bed in 6 Beds Mixed Dormitory
Stayed in May 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on May 24, 2023
The location is very good. There is a restaurant downstairs.
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Guest User
Double Room with Ensuite Bathroom
Stayed in Mar 2022
Couples
3 review
3.0/5
Posted on Mar 18, 2022
good location
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Guest User
Stayed in Jun 2024
Family
0 review
4.0/5
Very Good
Posted on Jun 12, 2024
We had an exclusive twin room with en-suite. It was very basic and small as expected, but comfortable. Had to queue for 20 mins to check in at 4pm. Great location for the old town but note this is a very long walk from the train stations, we had to get an Uber. Breakfast not included, so we chose to go elsewhere.
Guest User
Stayed in May 2024
Other
0 review
3.0/5
Posted on May 6, 2024
Stayed here for a day after having spent two very nice days in a nearby hostel. The hostel is average, nice common area at the 4th floor, nice dorms but the building in itself is very interior and there's no external space. I would have given 4 stars, but they ask you to pay 10 zlt to leave your luggage after check-out even if for a few hours: it's not a lot but never happened to me before and I have been in quite a number of different hostels in different countries.
Guest User
Stayed in Mar 2023
Solo travellers
0 review
5.0/5
Outstanding
Posted on Mar 15, 2023
I really enjoyed the friends I met from around the world. They were also very accommodating and helpful at every turn. Thank you for following the law when many others won't in regards to service dogs staying Blue and i will be back
Freedom43497495778
Stayed in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 29, 2023
Stayed here for one night while visiting Warsaw. This place is a few minutes from old town. There are many places to eat and drink near by. I had a private room with bathroom. Check in was easy and the staff were friendly. My room was basic and comfortable. The bathroom smelled a little weird but not horrible. I was closer to street level and it was loud at night since it was the weekend. Overall, this was a comfortable place for a night
Response from Property: Dear Danimal2007, Thank you for choosing Safestay Warsaw Old Town for your recent visit and for sharing your feedback. We're pleased to know that you enjoyed our convenient location near Old Town, as well as the ease of check-in and the friendly service provided by our staff. It's great to hear that you found your room comfortable, despite the noise from the street level due to the weekend. We appreciate your understanding regarding the bathroom odor and assure you that we will look into improving this aspect. Your input is valuable to us, and we hope to have the opportunity to welcome you back for another comfortable stay. If you have any specific preferences for your next visit, feel free to contact us directly.
Guest User
Stayed in Apr 2023
Friends
0 review
5.0/5
Outstanding
Posted on Apr 10, 2023
For the money I paid it was really nice. Close to the centre, there is a bus just outside of the hotel. The only thing I can complain about is that i found an earplug on the floor that wasn't ours. In addition I was waking up really early because of the sun light. The blind curtains were small. Nevertheless I would recommend it.
Response from Property: Dear Rapunzel96, Thank you for choosing Safestay Warsaw Old Town and taking the time to share your experience. We're glad to hear that you found our location convenient and that you appreciated the value for the money. We apologize for any inconvenience caused by the stray earplug and the early morning sunlight. Your feedback is invaluable to us, and we'll definitely look into improving our room amenities to enhance your future stays. We're delighted that you would still recommend us, and we look forward to welcoming you back in the future. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly.
Guest User
Stayed in Jan 2023
Solo travellers
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
Hostel is in a good location, clean, was easy to amend booking, washing was cheap and easy. Great communal area and kitchen. Enjoyed my stay. Every time I went to reception there was a queue which was a little annoying, pillow was a bit pathetic and was only 1 toilet between 2 rooms.
Response from Property: Thank you for leaving us a review and comment. I am glad that you liked our location and cleanliness. You must have bad luck when it comes to always coming to our reception and having to wait inline. This usually happens during ceck-out or check-in time. When it comes to the pillow, I'm not sure what the use is as they are standard size just like each corridor has 2 sides and on each there are showers and bathrooms. I hope your next time will be even better.
Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
We found this options on the Airbnb - a privātie room with bathroom. It was just for one night so the main accent was on the price. However, Safestay turner out to be excellent - friendly reception staff, great location, room was clean and cozy. And breakfest was included! :) One of the best hostel breakfasts we have had so far - You could choose from 3 options - sweet, salty and vegan. The salty options was really good! Overall, a really pleasant stay, highly recommended! :)
Response from Property: Dear Katar_nast! We are so happy that you were our guest and everything was good. For example if you will be ever in Warsaw again you're welcome in Safestay. Good to know that our breakfast is delicious. We're trying our best for all of our guests. Thank you so much for your opinion, it is really important for us. Best Regards, Aga, General Menager
Guest User
Stayed in Dec 2022
Other
0 review
1.0/5
Posted on Dec 16, 2022
I have faced a dad experience in treatment. Personal as also the hostel by itself is not guests frendly. They dont hear what they are asked about. What for? If you don't like something you can leave the hostel and we will give your money back, says the personal.
Response from Property: Dear guests, I am not sure what situation this comment is about as our staff tries to help as best they can, but can't help a guest in case they break hostel rules or there is a realy unusual situation that can't be phisicaly fixed. In all cases we try to do all we can, but not all issues can be fixed easly. If I knew more about the context of the situation it would be easier for me to understand your negative review, but either way thank you for sharing your thoughts.
Guest User
Stayed in Dec 2022
Couples
0 review
1.0/5
Posted on Dec 3, 2022
The hotel left us with a very bad impression since on two consecutive days our room was not cleaned while we left the corresponding sign on the door. When I spoke to the girl at the reception that evening, she told me that she would at least bring us some clean sheets after finishing the check in of 2 guests, but in able for this to happen I had to go down again after waiting for an hour, only for her to tell me that she forgot about me. After she finally brought us the sheets, she had the audacity to remark us that we should ask for them earlier (like we could know that our room wouldn’t be clean again when we would return at night), instead of at least saying sorry on their behalf. Unacceptable behaviour not suiting to any hotel staff.
Response from Property: Dear Guest, I am sorry to hear that we weren't informed about you wanting a change of sheets during the hours that our housekeeping works. Sometime there are days when there is more work than usual and our team does work extra hard but we are all only human and sometimes things can be forgotten. Our reception didn't have any bad intentions towards you. Now we do have new signs for the private rooms that are easier to undertand and more visible to our housekeeping.
Guest User
Stayed in May 2022
Other
0 review
1.0/5
Posted on May 22, 2022
Last night a MacBook Pro was stolen from the room. It was taken out of a locked drawer. The thief had keys and access to different rooms and corridors of the hostel, as well as keys to the locks. The thief was a young swarthy Asian man, 165-166 m tall, black hair, fairly long, falling down over his face, thus covering it. He was dressed in a gray coat, black pants, and had a surgical mask on his face. The thief is able to enter the rooms, there he changes his clothes. He carries a large black bag that is not of a sporty type. All this was tracked on the cameras. In addition, I ran into him personally in the corridor (at that time not knowing that he was a thief). Most likely, he has accomplices working with him: a man and a woman, both Polish, pretending to be a couple. They are not young. The woman is older than the man, slim, about 50-55. Wears a short haircut, leather jacket (not black). The man is younger, tall, thin. The robbery in this hostel happened yesterday. However, this time was not the first time! It turned out that the same Asian man had already come to this hostel a couple of days earlier, and had also robbed someone. However, if on his first visit he was extremely careful, and quickly left, this time he made a "tour" of the second and third floors. The robbery happened in the evening, around 10 p.m. The administration of the hostel is aware of what happened. But so far the thefts continue. The thief has free access to the second and third floors of the hostel for sure.
Weronika
Stayed in Apr 2022
Other
4.0/5
Very Good
Posted on Apr 14, 2022
It was a good stay. Toilets could be cleaner but I just stayed over night. It was really good and the stuff is really nice and helpful!