Anonymous User
September 19, 2023
The bed sheets were dirty, there was rubbish in the trash can, there were grapes on the bathroom slippers, and there were several hairs on the sink. I wanted to cancel the reservation, but was told that Ctrip could not refund it, so I changed the room. The new room card didn't work well, and a male waiter He came up to open the door and gave us the universal card in his hand to get electricity. We were waiting for the new room card in the room, but it didn't come to us after waiting for a long time! Finally, we were about to go out and go to the front desk to get a new card by ourselves! Fortunately, the new room is clean, but the facilities are not. There is no rod to hang clothes in the closet. The hangers are placed directly on the cabinet. There is also a selfie stick on the top floor of the closet. I don’t understand why the hotel is so good. I will provide this thing. Anyway, I will not come to this hotel again. When I go out to stay in a hotel, the most important thing is hygiene. If this is not up to standard, how can I stay in this hotel with peace of mind!
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