Friendly staff, printed out two documents for me, facilities quite old, good breakfast, quiet, in the middle of the village, good rate for Swiss standard. Disliked · Room a bit outdated, no workspace, staff hardly spoke German, though not too much of a problem, they were friendly. However, to this day, I'm waiting for my invoice. I had to fill in all sorts of paperwork for my company to get my expenses back. I asked at reception, they told me they can't do it themselves, only their boss could (who wasn't there). For a month, I wrote e-mails and messaged on ***********, nor response to this day. That is very poor customer service and cost them several points in my review.