Guest User
May 23, 2023
Friendly staff, printed out two documents for me, facilities quite old, good breakfast, quiet, in the middle of the village, good rate for Swiss standard. Disliked · Room a bit outdated, no workspace, staff hardly spoke German, though not too much of a problem, they were friendly. However, to this day, I'm waiting for my invoice. I had to fill in all sorts of paperwork for my company to get my expenses back. I asked at reception, they told me they can't do it themselves, only their boss could (who wasn't there). For a month, I wrote e-mails and messaged on ***********, nor response to this day. That is very poor customer service and cost them several points in my review.