Citadines Danube Vienna - Europe

Best in Vienna , beautiful hotel with Kitchenette and close to the VIC

Good location,near amenities and friendly staff

New apartment hotel with easy connection to public transport. Unfortunately, a total lack of flexibility from the front desk to accommodate checkout requests ruined an otherwise nice trip to Vienna. Will not stay there again.

Hotel is new and everything is nice. Decoration and design of room is beautiful and everything functions very well. Had a 6 nights stay here and it was very comfortable. Only complain was aircon didn’t seem to be working very well (maybe it was not on) but there’s a window in the room that could be open to ventilate the room. Do note that there isn’t daily housekeeping, you would have to pay extra for housekeeping if you need. Breakfast spread is “Austrian-style”, nice bread and granola, unfortunately the spread doesn’t change at all. Extremely near train station and mall. Highly recommended!

The staff are incredibly friendly and so helpful. The location is perfect near the metro. The rooms are tastefully done and have everything you need and the gym is well kitted out. I am looking forward to returning soon. The breakfast is diverse with healthy options and free coffee all day is amazing. Wifi really strong and fast which is great for work.

My family and I were one of the first guests of this newly open hotel (mid December 2023). We booked 2 rooms: wheelchair accessible and double. I know Vienna well so after seeing the photos of the rooms I didn't hesitate to book away from the centre. Communication in the city in general is excellent, and this hotel is particularly conveniently located across the road from the U1 tube(metro) line (station Kagran). There is a major shopping centre behind the tube station with wide choice of restaurants and a cinema. Small Spar grocery shop is available on the ground floor of the building. Beautiful rooms, comfortable beds, microwave, dishwasher, fridge, kettle, pots and pans, crockery and cutlery, various utensils including collander and bottle opener, in one word just like home. I will book again. Back in December reception, and consequently check in, was only available until midnight. After midnight check in fee applies. Something to improve in my opinion is the visibility of the building after dark. After arriving around 11pm, we really struggled locating the hotel. Next door Basena hotel is very easy to spot, Citadines on the other hand only had it's logo written on the boards with no ligh on at night. Also the fact that hotel reception is located on the first floor and escalator you should take completely covers the light coming from the hotel, makes it quite invisible. Lift for wheelchair access is not easy to find even during the day. Hope that improves in the future.