Holiday Inn Express & Suites Atlanta - Tucker Northlake

Toilet was not cleaned and we were greeted with a poop stain.

We had a good stay. The room was spacious and the beds and pillows super comfy. The room and bathroom was clean but hallways badly needed a vacuum. Our room had a few maintenance things that needed to be attended to but in the main everything was good. Breakfast was good. Just can’t stand the smell of pot that seems to be everywhere you go these days including in the hotel which we know is not allowed but it doesn’t seem to stop people using. The staff were very friendly and helpful.

I booked a room that fit 5 people but got 2 towels. Phone didn't work which meant i had to go to lobby and ask several times for things. Never got what i needed because they were out of clean towels, etc. Some USB and electrical outlets next toi bed didn't work, etc. I expect a bit more form a holiday inn. Staff just didn't really care about customer service. It's not their strength.

The bathroom was spotless. The room itself was very clean, although there were some minor stains on the carpet. The staff were very friendly. The air conditioning was slightly loud but not a big deal. The free breakfast was nice. There isn’t much to walk to but there is a lot of stuff within a few minutes by car. I would definitely stay here again.

The staff was friendly and accommodating! The breakfast was good (especially when the pancake machine worked). My only suggestion would be to invest in more towels and be okay with throwing away towels that are stained. I'd stay again. The price was fair!

Property was clean and staff was very pleasant and friendly. Easy access to highway and lots of good food in the area . Rooms were clean and well kept . Breakfast was simple but good with a spotless clean eating area . Will definitely use this property again.

Check in was pretty smooth Although the hotel did not get my message. Regarding early check in. the hotel is very nice. All there there are some condition or wear and tear problems that need to be addressed. The room itself was very spacious. However, in the bed was comfortable. However, there were couple of issues. There was hair in the shower drain and blonde hairs on the handheld shower head. There was also a few long blonde hairs found on the bed. I'm assuming the hairs were from the last guests because the staff and lady who was clearing rooms on the hall was hispanic with very dark hair. The bedside light and the telephone did not work. So we cut not call room service. Other condition issues was water stains on the ceiling in certain areas of hotel comma rust On exposed metal areas, especially around the elevator. The elevators are very slow and very squeaky and don't sing to be in professional working order. I would have shared this information with the attendant at check out. But she was busy checking in other guest. So I decided to share on the review.

I like the property. I worked for Hotel Indigo another IHG hotel in Athens. First impressions not that good. A guy by entrance drinking beer the whole time I checked in, brought in luggage, and when I got back from dinner and shopping. The concierge was nice but when I asked him where to get wine close. He said he had no idea. Okay then, I found wine in next shopping center. Maybe Holiday Inn is just different policies than Hotel Indigo.

Said they had vending machines, no machines, the heater didn't work in my room, the media center printer didn't work