Hotels in Old Town Toronto, Toronto

Helpful customer service by Ms June. Clean place with full equipped kitchen. Highly recommended.

Very nice..Beautiful view. I would stay there again. A little disappointed with the size of the pool and having to reserve a 2 hour window to be poolside but besides that it was the perfect distance from both BMO field and The Budweiser Stage. Staff were courteous and friendly too.

The front desk staff were incredibly friendly and welcoming, which immediately made us feel at ease. During the Christmas period, the hotel even offered complimentary hot chocolate and churros, which was such a lovely festive touch and really added to the atmosphere. The facilities were excellent. There is a 24-hour gym, which is very convenient, and the swimming pool stays open until 10pm or 11pm depending on the day. Towels are also provided at the pool, so you do not need to bring your own, which is always appreciated. Overall, the staff were warm and attentive, and the hotel had a genuinely welcoming and festive atmosphere. We thoroughly enjoyed our stay.

I’d like to start with the positives of the hotel. First of all, the location was excellent. As tourists, it was very convenient for us to get to all the main attractions around the city. I would also like to give special recognition to the service. We were truly impressed by how attentive and welcoming the staff were throughout our stay. In particular, the reception team and the café staff serving breakfast provided outstanding hospitality. Bar 45 also exceeded our expectations with exceptional service. Overall, the customer service was truly top-notch. What unfortunately disappointed us was the condition of the hotel itself. It feels as though the property has not been significantly updated since the 1970s. The old doors, outdated furniture, worn carpets, and poor lighting in the lobby create a sense of discomfort rather than luxury. This is definitely something that needs attention, as the current condition and renovation standards do not match the level and reputation of the hotel.

The room is spacious. Location is good, within walking distance to Eaton Centre, only 8 mins walk. You can also walk to the attractions at downtown like CN tower, City Hall, Rogers Centre….There are a lot of restaurants around, Japanese, Korean, western …. You can even find bubble tea shop within 3 mins walk. The hotel service is good, the waiters remember the drink I preferred on my second & the following days of breakfast already. They are caring.