Lauren Yeung
March 27, 2024
Sent email prior arrival, not very helpful and they specifically mentioned they do not have concierge service, which is sad to hear as I visit quite often prior Covid, they were happy to help with everything, now they would just say they are not able to help 🤷🏻♀️
The location of the hotel is definitely 5 stars! Right in the middle of the city, it’s so convenient to go around for shopping or food
Room size is quite small, but not a big deal since we spend most of the time out.
But would consider trying other ones next time after seeing the change of service over the years 🥲