Mitsui Garden Hotel Kyobashi - Tokyo Station

Mitsui Garden Hotel Kyobashi - Tokyo Station Reviews

Mitsui Garden Hotel Kyobashi - Tokyo Station

1 Chome-3-6, Tokyo, JapanView Hotel Details
Mitsui Garden Hotel Kyobashi - Tokyo Station
Mitsui Garden Hotel Kyobashi - Tokyo StationMitsui Garden Hotel Kyobashi - Tokyo StationMitsui Garden Hotel Kyobashi - Tokyo Station
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Mitsui Garden Hotel Kyobashi - Tokyo Station Guest Reviews

4.4/5
Very Good
254 Reviews
Verified reviews
Location4.6
Amenities4.2
Service4.4
Cleanliness4.5
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All Reviews(254)
Positive reviews(250)
Reviews with photos/video(58)
Great location(37)
Great service(30)
Awesome stay(28)
Convenient location(26)
Easy to get around(19)
Clean and tidy(16)
Great value for money(6)
Negative reviews(4)
Guest User
Moderate Twin Room - Smoking
Stayed in Apr 2024
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
The size is about right, quite compact. It is quite close to the Kyobashi Meijiya subway station. Smoking room, did not eat hotel breakfast, there is a cafe on the first floor for dining, it is convenient, there is a Daimaru department store nearby, shopping rebate is more cost-effective. There are also 7/11 nearby, and transportation is convenient.
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Ersin
Moderate Twin Room - Non Smoking
Stayed in Apr 2024
Couples
2 Reviews
5.0
/5
Outstanding
Posted on Apr 22, 2024
Clean and it’s very neat with very attentive personel on a very central area with easy access to everywhere through Tokyo Station.
Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi.We appreciate your comments after your stay.We are very happy to hear your positive comments about our staff.We hope you will stay at the Mitsui Garden Hotel Kyobashi again when you come to Tokyo.Thank you very much.Mitsui Garden Hotel KyobashiRoom Department Manage
Guest User
Superior Queen Room - Non Smoking
Stayed in Apr 2024
Couples
8 Reviews
4.0
/5
Very Good
Posted on Apr 22, 2024
房間比較大,服務員態度很好,協助管理好我們的雪包大型行李
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Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi.We are pleased to receive a high score from you.However, we will not rest on our laurels and will continue to make every effort to make your stay more comfortable.We look forward to welcoming you to the Mitsui Garden Hotel Kyobashi on your next visit to Tokyo.Mitsui Garden Hotel KyobashiRoom Department Manage
Anonymous User
Moderate Double Room - Non Smoking
Stayed in Apr 2024
Family
24 Reviews
4.7
/5
Amazing
Posted on Apr 23, 2024
Kyobashi is very close to everywhere. The service is very fast and responsive. It is very clean every day. However, the bathroom seems to have a little smell. I think it's because the house is too old.
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Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi.We are honored to see that you enjoyed your stay with us.However, we are sorry to hear about the smell in your room.We will investigate the cause and make every effort to improve it.We will continue our efforts to make your stay more comfortable.We hope that you will make the most of your stay at the Mitsui Garden Hotel Kyobashi when you come to Tokyo.Thank you for your review.Mitsui Garden Hotel KyobashiRoom Department Manage
Anonymous User
Moderate Double Room - Non Smoking
Stayed in Apr 2024
Couples
1 Reviews
4.5
/5
Great
Posted on Apr 19, 2024
Mitsui Garden is a nice hotel. The room is functionally large enough especially for Tokyo standard and adequately equipped. Nothing to shout about. What is great about the hotel is its location. It is a stone throw away from 1 of the entrances to the underground shopping mall connected to Tokyo Station. Barring the 1min walk from the hotel to the underground mall entrance, you can walk to Tokyo Station without exposing yourself to the elements. Just make sure you are not distracted by the shops and restaurants if you are rushing for train. We strongly recommend Mitsui Garden for its remarkable location.
Response from Property: Thank you for choosing Mitsui Garden Hotel Kyobashi and for sharing your experience. We are delighted to hear that you found our hotel nice and the room adequately equipped. Our convenient location near the underground shopping mall connected to Tokyo Station is indeed one of our key highlights. We appreciate your recommendation and look forward to welcoming you back. Sincerely Yours, Mitsui Garden Hotel Kyobashi Rooms Department Manager
Guest User
Moderate Double Room - Non Smoking
Stayed in Apr 2024
Business travellers
8 Reviews
5.0
/5
Outstanding
Posted on Apr 12, 2024
衹住這既方便。
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Tim Kuong
Moderate Queen Room - Smoking
Stayed in Apr 2024
Friends
15 Reviews
4.0
/5
Very Good
Posted on Apr 13, 2024
東京站首選
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Response from Property: We are delighted to hear that you found our hotel conveniently located. Your positive feedback is truly appreciated. Sincerely Yours, Mitsui Garden Hotel Kyobashi Rooms Department Manager
Anonymous User
Superior Queen Room - Smoking
Stayed in Apr 2024
Business travellers
84 Reviews
4.5
/5
Great
Posted on Apr 12, 2024
The hygiene and service of Japanese hotels are great, needless to say. The hotel is just a normal Japanese hotel, but the location is really good. It is a good choice for work and travel with good value for money.
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Response from Property: Thank you very much for your affirmation of our hotel's cleanliness and service. We're so glad you were impressed with our location. We look forward to you choosing us again, whether for work or travel. wish you a happy life! Kind regards, Room Manager, Mitsui Garden Hotel Kyobashi
Wai Leung
Moderate Twin Room - Non Smoking
Stayed in Mar 2024
Family
1 Reviews
4.0
/5
Very Good
Posted on Apr 1, 2024
The hotel service is in general good. However, it is a little inflexible. Our family stayed in the hotel for 2 nights with 3 rooms. While we are asking to extend the check out time of o only one room for one hour (in order to pack the luggage after shopping in the early morning), the hotel staff said we needed to pay for 2000 yen for extending the one hour.
Response from Property: Thank you for sharing your feedback. We are pleased to hear that you found our hotel service good. We apologize for any inconvenience caused by the inflexibility you experienced during your stay.The hotel's late check-out policy applies equally to all guests as stated in the Hotel's Terms and Conditions at the bottom of the homepage.We appreciate your understanding on this matter. Sincerely Yours, Mitsui Garden Hotel Kyobashi Rooms Department Manager
Anonymous User
Moderate Double Room - Non Smoking
Stayed in Mar 2024
Business travellers
6 Reviews
4.5
/5
Great
Posted on Mar 17, 2024
Close to Tokyo Station, the room was very quiet. You can check in by yourself, There are more foreigners, There is a shopping street about 6 minutes away from the hotel where you can eat. There is a 711 opposite the hotel.
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Guest User
Moderate Double Room - Non Smoking
Stayed in Mar 2024
Couples
1 Reviews
4.7
/5
Amazing
Posted on Mar 8, 2024
The hotel is close to Tokyo Station, which has railway links to all Japan. Tokyo Station has many restaurants, shops, and souvenir shops. The room is relatively large for the city center and can accommodate two suitcases, but the breakfast options are limited. The hotel is a very good choice for transit passengers.
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Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that you were satisfied with our convenient location.However, we apologize that you were not satisfied with the breakfast.Again, we appreciate your precious comment.We are very looking forward to welcoming you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
RRAY L
Moderate Double Room - Smoking
Stayed in Mar 2024
Family
6 Reviews
2.2
/5
Posted on Mar 10, 2024
There are stains on the comb. Although they have been treated, they are still visible to the naked eye
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Guest User
Moderate Twin Room - Non Smoking
Stayed in Mar 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Mar 24, 2024
位置很好,服務佳
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Eric1244463
Moderate Double Room - Non Smoking
Stayed in Mar 2024
Couples
8 Reviews
5.0
/5
Outstanding
Posted on Mar 14, 2024
The hotel is very close to Ginza and the transportation is very convenient. It is also a 5-6 minute walk from Tokyo Station. There are many restaurants nearby at night. You don’t have to worry about not having a restaurant to eat at night. It is worth staying. 
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Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
Guest User
Moderate Double Room - Non Smoking
Stayed in Mar 2024
Family
6 Reviews
4.7
/5
Amazing
Posted on Mar 8, 2024
Conveniently located near Tokyo Station and Ginza Line Kyobashi Station. The accommodation was comfortable.
Original TextTranslated by Google
Response from Property: Thank you for having chosen Mitsui Garden Hotel Kyobashi from among a number of hotels and high score for our services.We are glad to hear that you were satisfied with our convenient location.We are glad to hear that you were satisfied with our convenient location.Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager