Golden City Hotel & Spa, Tirana

This is a 3 star hotel promoting itself as 4 star and the management were too proud to hear it. From the moment you arrive at the hotel, you can tell straight away from the surroundings what the inside is going to be like. The location The location of the hotel is very central, however the hotel is on a side street where the houses look derelict and it’s a tiny street to drive on. Most of the other 4 star hotels were on the main road. The room We booked a double room which turned out to be quite small and the best ‘suite’ in the hotel turned out to be just an average sized room in a hotel. Upon arriving, we expressed our disappointment to the management at the fact that we paid for a 4 star standard to get a 3 star quality. The managers response was as follows: 1. It doesn’t matter if you book a 4 star or 3 star you get what you pay for. 2. If you pay 65 euros a night, it’s not enough to secure good quality in Tirana or any city in the world. 3. Having dirty walls in the room doesn’t count as wear and tear because the guests caused the wear and tear. We’re widely travelled and have visited top cities in Europe including Budapest etc, and the above excuses are disappointing to hear. It’s clear the management is not ready to receive tourists! They refused to refund us even 2 nights out of our 3 nights stay so we could go to a better equally priced hotel! We were upgraded to a better room which had a sock covering the fire alarm and they didn’t even notice! Some of the double rooms stunk! We were offered free spa treatments for forcing us to stay, we declined after having the breakfast. Breakfast Breakfast is only one option every day and you don’t get to choose which can get repetitive. *********** also had no support for us and sided with the hotel because they paid for sponsored ads so be very careful making the decision to book this property. If you’re looking for a central location, then great but if you’re looking for a good quality of stay and good nights rest then not so much.

Stated 4 star hotel paid £65 for a night , upon arriving you pull into a side street that looks deralict, the hotel itself inside the main lobby very clean well presented and lovely members of staff. The room well it is definitely not 4 star I wouldn’t even give 3 if I’m honest , the shower head in the bathroom only half worked and was covered in limescale, there was black mould all around the grout in the shower, the walls in the room were all marked massively everywhere with dirt and other things, the bed it’s self very comfy although very low to the floor. We had shutters on our windows that you couldn’t put up so our view was that of metal shutters. We were only there for one night but I would not recommend if you are staying longer. The spa , absolutely fantastic very good value for money we paid €90 for both myself and my partner that included full body massage, use of the sauna, steam room, hot tub and salt room, massage is very good definitely recommend the spa.

a first class property, staff very polite helpful, property was very clean!

The staff was very nice. Great location and close to everything. The hotel is very clean and we loved our room, comfortable bed. We took a taxi from the airport to the hotel, and we booked it through the hotel, the taxi driver was very nice. We where wrong about the time of the arrival, so we had to pay a bit more because he waited for us for an hour in a half.

We arrived late at night with our flight and asked for a late check-out next day but unfortunately that wasn’t possible. In the booking it said room with city view I guess you can say that was a disappointment. Otherwise we didn’t stay long enough to say more about this. Room seemed clean. Very hard to get to and from the hotel with a car though

super service and flexibile staff