A newer hotel so it was nice and clean, nice staff but here's what went wrong... No hair dryer (what?), I didn't need one but ALL hotels and motels have one so if I was counting on it, would have been upset. No microwave, was just staying for a break from my house a mile away so I just needed a quiet room but I brought chips and queso so had to eat cold queso, yuck. All coffee packets were decaf and the phone didn't work so couldn't phone the desk for caffeine and couldn't utilize express check-out. So yeah, clean and comfy but would have been a bad experience if I was and out-of-towner. Thumbs down overall.