Hotel Terra Jackson Hole, a Noble House Resort

Fabulous place at Teton Village. We loved the village vibe and the Terra hotel was very nice with great service, especially the front desk/office staff. Amazing views with great amenities! We loved the Italian restaurant. Nice experience!

The first night our room didn’t have AC and after 4 phone calls starting at 3 pm, a fan was brought to our room at 11:30 pm. We got a room switch the next morning and the dryer was missing one of the prongs for the outlets. We tried to use the pool on a Friday night and the staff at 9:40 came to our pile of stuff and grabbed the hotels towels. And when 2 others wanted to hop in- all the pool doors were locked at 9:45 on a Friday even though the hours are until 10. A quick 10 minute swim before close would have been amazing. $600 for a place to sleep with no amenities open late and no guarantee of the posted hours isn’t worth it. There’s a hostel in the same lot that is open until midnight with a pool table and a few other games that is under $300 a night. Each hostel room had an individual ac unit as well so it was easily manageable.

We had a great experience! Room was clean and comfortable. A nice porch with a view of the courtyard in the resort area. Concierge service was excellent, specifically Colleen was wonderful. Any issues we had (super minor) were fixed and attended to promptly. Housekeeping was friendly and hardworking. I loved the area and being able to walk to restaurants and shops. I would highly recommend!

My husband and I stayed here when it first opened during the winter. We decided to come back with our 3 kids for summer. We stayed in a 2 bedroom suite and it fit us perfectly. We had more than enough space. One bedroom had a king bed, the second had two queen beds, and my oldest slept in the Murphy bed in the living room. With a full kitchen, we were able to purchase a few groceries and make some of our own meals and take home leftovers from restaurants. They still had the winter boot dryers in the room so we used those for our wet shoes that got soaked during hikes. The only difference in the rooms since our very first stay their opening year is the towels are different (I came home and called the company to purchase them after the first trip). That was basically it. Oh, their lobby coffee could use real creamer instead of coffee mate. A hotel of this caliber should never have coffee mate for the only choice. All of the employees were extremely friendly and helpful. They went out of their way to say hello and make sure we were all taken care of. Housekeeping came daily if needed and replaced towels. Restaurant employees were fantastic. We ate breakfast and dinner there a few times. It was my daughter’s birthday and they made her dinner extra special. The Teton village area is beautiful. We went hiking and walked around the area a lot on our downtime. The village is close to the Grand Teton National Park entrance. Wyoming hot air balloon company picks you up in the village. The village is the place to be during the winter. During the summer, most people stay in the town of Jackson. I found that staying in the village was still wonderful. My three teenage daughters absolutely loved it and want to go back. Traveling in the beginning of June was great because we missed the crowds. The only thing is not everything was opened in the village yet. Def look that up when traveling in June.

Everything about this hotel was great. The staff, the concierge who booked everything for us, the rooms the housekeeping staff, they were all excellent. The washer and dryers were always available and the rooms extremely clean. We loved it so much we are already planning a trip back

Our experience at the Hotel Terra in Jackson Hole was wonderful. Great location, a room with a view, and an incredible Team. The onsite restaurant, Il Villaggio Osteria was very impressive. Great bar bites & drinks in the afternoon and an excellent dinner & wine selection for the evening. Special thanks to Colleen the Concierge, Riley in the restaurant, Tyler at the front desk, and all the other great Hotel Terra team members that made our stay fantastic.

Biggest issue is that there were items advertised that were not factual. This is not a ski out hotel, the closest chair lift is a 5 minute walk and that is for expert skiers only, the normal lifts are 10+ minute walk. I read managements comments to this during our stay and when I asked the concierge about a shuttle to the lift, she asked where I got that information so we walked. Next issue is misleading room descriptions and photos. I debated between the junior suite and the one bedroom, I decided to upgrade unfortunately. When we arrived, the room just didn’t look like the photos online. We walked into the cheapest type of room, the Terra king and then there was an adjoining door to the urban studio. We asked the front desk and they indicated that the rooms were the same size and it’s what they have to work with. The hotel is in a beautiful location and the staff was very nice. Just wish the marketing department wouldn’t embellished details that I based my decisions on. Create a new category of rooms if the 1 bedroom isn’t going to be the one in the photos.

This is our 2nd stay at Terra - my son and i stayed in a studio unit - very nice set up - surprisingly larger than we thought - well appointed - everything you need for an extended stay - murphy bed could have been a bit more comfortable but to be expected. Nice balcony overlooking resort and tram.

we found the accommodations to be very comfortable. We came with our son-in-law and granddaughter. It was perfect to have a kitchen set up and enough space for everyone to spread out. The staff is very welcoming and helpful. It’s great to be so close to the slopes and rental shops. The restaurant is excellent. We will be back again next year.