Four Points by Sheraton Desaru
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tanjong Surat

Four Points by Sheraton Desaru

Jalan Kempas 2, Taman Desaru Utama, Tanjong Surat, Johor 81930, Malaysia
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Discover some of the best locales of Desaru during your stay in Malaysia at Four Points by Sheraton Desaru. Whether you are coming from other states or Singapore, our hotel near Desaru is nestled in a strategic location in Bandar Penawar with access to arterial highways, Senai International Airport and the Tanjung Belungkor Ferry Terminal. Take in the beauty of Malaysia at popular Desaru Beach, just a 10-minute drive away from our Desaru, Malaysia hotel, or visit an array of nearby local attractions. Wind down your day with a dip in our outdoor, saltwater pool, a workout in our hotel gym or a craft beer from our Best Brews™ program. Delectable Malaysian-fused international cuisine awaits at the on-site Mesh Restaurant. After exploring the sights of Bandar Penawar, relax in your comfortable and spacious hotel room, featuring complimentary Wi-Fi, a productive workspace and signature bedding. Find everything you need to travel the way you like at Four Points by Sheraton Desaru.Show More
We Price Match
hotel overview picture
Last booked 3 hrs ago
4.4/5Very Good·Remarkably Clean
Breakfast is great. Staffs are friendly. My kids love the pool. Will come back again. :)
Amenities
Indoor Swimming PoolSaunaFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting RoomMulti-Function RoomChildren's Pool
All Amenities
Surroundings
Landmarks: LITE SUPERBOWLJB4 DESARU
(220m)
Landmarks: Gym Penawar
(800m)
Landmarks: Taman Fertigasi Kejora
(1.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Twin Room, Deluxe Guest Room, 2 Double, Balcony
5

Deluxe Twin Room, Deluxe Guest Room, 2 Double, Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
Premium King Room, Guest Room, 1 King, Balcony
5

Premium King Room, Guest Room, 1 King, Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
Premium 2 Double Bed Room With Balcony
5

Premium 2 Double Bed Room With Balcony

2 Double bed
48m² | Floor: 3-15
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
2 Double Bed Family Room
6

2 Double Bed Family Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
Deluxe King Room, Deluxe Guest Room, 1 King, Balcony
7

Deluxe King Room, Deluxe Guest Room, 1 King, Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
Hide Room Types

Guest Reviews(573)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.4
  • Service4.5
T‍i‍a‍n
July 12, 2024
Four Point Desaru is a very nice hotel. Price is reasonable, Staffs are all very friendly and helpful. Opposite hotel are two row of shoplots which consist of variety of foods. Highly recommended.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2024
Was surprised at size of standard room which was huge fir the price paid. Breakfast was also good. Maybe hotel should package the carpark feed (RM5) into the room package as complimentary seringbthat it was always difficult to find a lot in front of the hotel. Had to wait ~ 1hr before they send me my requested ice cubes (after 2 reminders)! Good location as supermarket was just across the hotel & there were several eateries along the same shop row. Managed to also get a good sunset view during the evening.
P‍o‍h‍ ‍C‍h‍y‍e‍ ‍J‍a‍c‍o‍b
June 21, 2024
The hotel is located in town area of Desaru. If you are a beach lover, this hotel might not be the one for you. It is conveniently located to many eating places and places of interest. The hotel rooms are relatively large and clean overall but they have a bad system to put a card on the bed so they will change the pillow case. The problem is what happens when people check out that day and don't put the card. This might be the problem why we had smelly pillows when we checked in. They need to revise the system to prevent this from happening.
I‍a‍m‍S‍e‍r‍e‍n‍a‍T‍r‍a‍v‍e‍l‍i‍n‍g‍t‍h‍e‍W‍o‍r‍l‍d
June 18, 2024
Positives: • great location near local shophouses - supermarket just 2min walk from lobby • pleasant looking hotel with nice deco • pricing is much better than hotels along the coast Negatives: Did not provide the basics of a good hotel experience IMO - check-in delays - room service - buffet dinner - noise level + offered discount Check-In Delays 🕕🕦🕚🕐🕥🕧 My group of 15 guest deliberately arrived after 3pm as stated on the hotel booking so that we might minimize waiting time for rooms to be ready. We booked 5 rooms, but one room was missed out during the process even though we received confirmation emails from the hotel. The room was only given to us when our group was heading out for the next activity. Another room was supposed to come with an additional bed, but was only given later during the night. Room Service ========== Our family rooms were big & spacious 👍🏼 but the extra bed (tent) came without pillows or blanket. So we requested for it. Once after check-in, but wasn’t given after we came back from dinner, & had to call room service a third time stating that we still haven’t received it for them to deliver it immediately. Father’s Day Dinner Buffet 🍽️🍽️🍽️🍽️🍽️🍽️🍽️🍽️🍽️ After checking out the previous night’s buffet dinner, the spread was amazing. We decided to go for it on Sunday, to find that it was a special menu - Father’s Day Special. They closed the usual counters, but focused & set up their poolside carts. Serving pizza, pasta & BBQ. It all sounded amazing, but I think they weren’t well prepared to handle the crowd. Especially the pizza counter, which I waited 40min as the firewood oven’s fire couldn’t heat up the pizza properly. There was also only one chef trying to cook the pasta for the long queue of customers. BBQ food was amazing, but similarly, because it could only prepare a limited quantity each time, it was able to serve the crowd. During the dinner, a staff (who seemed like the floor manager, or at least the event manager/IC) invited and explained to my husband about their BIG BITE CHALLENGE where participants will compete against each other to see who can finish their burgers fastest, where a RM300 prize would be given to the winner. When the event was about to start, seeing that he was trying hard to invite participants, my husband gladly responded to his invitation. In the end, there were only 3 participants & we started the challenge. He participated and won. [Challenge posters & prize in pics] At the end of my dinner, the event IC approached us with a “Consolation” prize of RM50. We asked why it was different from what their poster mentioned & he said due to the number of participants not having met their min quota, they will only give us the consolation prize… WHAT?! They just changed their rule however they like after the event was over. To make matters worse, after they invited my family to witness the competition, the restaurant staff cleared the food that we waited so long to get without asking us. 🤦🏻♂️ it’s really quite a joke ROOM NOISE LEVEL 🙉🙉🙉🙉🙉🙉🙉 Throughout the two nights the aircon compressor was really noisy. I attached a video of the sound it made throughout the day. I did so in the daytime as I couldn’t bring myself up in the middle of the night. During check-out, the staff was nice to ask me about my stay. I mentioned this issue & he waived off 50% of my group’s breakfast fee. It was a nice gesture that I fully appreciate. I didn’t have time to talk about the other experiences as we were rushing off. All in all, the hotel gave a great first impression. If the management was ready for the long weekend crowd, & the restaurant & events team were better prepared, I’m sure the guests would all have had a great time. Not sure what could be done about the loud generator though.
i‍a‍m‍t‍2‍9‍6
June 17, 2024
Booked a total of 4 rooms and managed to get all of us adjoining rooms which was very good as we have many children as well. Facilities wise is considered clean and comfortable, many food options and supermarket is just opposite of the hotel!! Definitely would go back again with my family :)
R‍a‍i‍n‍b‍o‍w‍s
June 24, 2024
Check in was a breeze. Staff were all very polite. Room is spacious with a sofa that doubles up as a bed. Water pressure and breakfast was good. Love this hotel and definitely coming back again!!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 16, 2024
The room is big and clean. We got connecting rooms and space is ample. Pillow too soft so we got extra pillows. Gym is small and basic. Near many eateries and mini marts, which is convenient since we didn't opt for hotel breakfast.
T‍r‍a‍v‍e‍l‍l‍e‍r‍ ‍G‍u
June 7, 2024
Hotel staff are friendly and the service is good! There are shops and eateries located within walking distance from the hotel. Very accessible. The room is spacious with 2 queen size beds. Very cosy room! Shuttle bus service is free and good. Will recommend this hotel. :)
Y‍i‍l‍i‍n
July 4, 2024
We checked in late and they still took about an hour just to give us the room. When they did finally give us the key to the room, there was actually luggages in the room meaning there was people already checked into that room. Told them this issue and their first response was "is it the staff's luggage?" Which still didn't make sense. As a reimbursement they gave us 100RM for the 3 of us which was totally not worth as we still had to wait 20 more mins for the new room. Please lock your luggages when you leave your room as you never know can come in. Such a wake up call. The photo was the one we took with the other tenants luggage(totally open).

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 11:00–12:00

Front desk hours: 24/7

The property will provide check-in details after booking

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
StyleBuffet
AgeFee
Adult
MYR 60.00 (approx. S$ 17.28) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2021
  • Number of Rooms: 311
Discover some of the best locales of Desaru during your stay in Malaysia at Four Points by Sheraton Desaru. Whether you are coming from other states or Singapore, our hotel near Desaru is nestled in a strategic location in Bandar Penawar with access to arterial highways, Senai International Airport and the Tanjung Belungkor Ferry Terminal. Take in the beauty of Malaysia at popular Desaru Beach, just a 10-minute drive away from our Desaru, Malaysia hotel, or visit an array of nearby local attractions. Wind down your day with a dip in our outdoor, saltwater pool, a workout in our hotel gym or a craft beer from our Best Brews™ program. Delectable Malaysian-fused international cuisine awaits at the on-site Mesh Restaurant. After exploring the sights of Bandar Penawar, relax in your comfortable and spacious hotel room, featuring complimentary Wi-Fi, a productive workspace and signature bedding. Find everything you need to travel the way you like at Four Points by Sheraton Desaru.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
The Mesh Restaurant Bar & Lounge
Style: A la carte, Buffet
Cuisine: Asian, Chinese, Barbecue, International, Local, Malaysian, Pizza, Seafood, Sushi
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Special dietary options: Vegetarian
Ambience: Modern, Traditional
Dining options: Available for reservation
Business hours: [Mon - Fri] 06:00-11:00,[Sat - Sun] 06:30-11:00
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Frequently Asked Questions

How much does it cost to stay at Four Points by Sheraton Desaru?

Prices at Four Points by Sheraton Desaru are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Four Points by Sheraton Desaru?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Four Points by Sheraton Desaru provide airport transfer services?

No, the Four Points by Sheraton Desaru doesn't provide airport transfer services.

What amenities and services does Four Points by Sheraton Desaru have?

Four Points by Sheraton Desaru has the following amenities and services: Indoor Swimming Pool, Sauna, Fitness Room.

Does Four Points by Sheraton Desaru have a swimming pool?

Yes, Four Points by Sheraton Desaru has a pool. Pool type: Indoor Swimming Pool.

Does Four Points by Sheraton Desaru have fitness amenities?

Yes, Four Points by Sheraton Desaru has fitness amenities.

Does Four Points by Sheraton Desaru provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Four Points by Sheraton Desaru have non-smoking rooms?

Yes, Four Points by Sheraton Desaru has non-smoking rooms. Please view the hotel listing for details.

Does Four Points by Sheraton Desaru provide breakfast?

Yes, Four Points by Sheraton Desaru provides breakfast.

Does Four Points by Sheraton Desaru have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromSGD156
Hotel Star Rating4