Pullman Properties in Tangshan

Honestly, the hotel exterior is great, but the interior facilities are really old. Many of the cabinets are broken. What's even more interesting is the front desk staff – they seem very polite, but they didn't actually do anything helpful for me. I'm a Trip.com member and eligible for a free room upgrade. I even asked if I could get an upgrade, and the front desk was super polite, saying, 'Of course, you don't even need to go through Trip.com.' But when I got to my room, it was exactly the same as the one I originally booked. I went back to the front desk to ask if it had been upgraded. The front desk, again, was super polite and said, 'Sir, you have been upgraded. The room types are the same, but we specially picked one for you with a good view.' Good where? You can only see a tiny bit of the lake, seriously. I can only say so much. The room type didn't change, the space didn't change, they just told me the view was good, haha.