107 Reviews
La Quinta Inn & Suites by Wyndham Tampa Central
Tampa|0.02km from Rare Hues Vintage Modern Market
As an ex worker of one of the hotels from the Wyndham corporate, This hotel proves you the opposite of what professionalism and good customer service is.. My review from my stay on the second week of June has been erased. I am not going to repeat that uncomfortable moment we had when the manager called my cell phone to ask me for payment for 1 extra night when the night before we already had walked to the front desk and tried to pay at the counter for the next day. My husband was told that there was no need to pay or sign any document since we already had a credit card authorization form on file and a certain rate already accepted by me. The next day the manager's excuse was that there was a misscomunication and by that day my form was already expired. Long story short, between trying to call Wyndham corporate an repeating over and over by phone the story and asking them to send me their email so I can send all the documentation and proves and also getting an email from the manager saying that my review was going to affect his business, the corporate resolution was to give me 3,000 reward point and if I wanted something else I needed to call the manager of the property again. Thanks for being so professional..........Not.
119 Reviews