Lihua Grand Hotel

The room was nice, the environment was good, and the white fungus soup that was given was delicious. Especially the staff member Xing Youchao helped me solve the problem in a timely manner, including but not limited to watching me move my car and enthusiastically helping me drive out. My child's little genius was forgotten in the room. , the front desk promptly contacted me to pick it up. Thank you very much.

I have stayed at Lihua Hotel many times. The hotel lobby is magnificent and the hotel's service is beyond five-star. From the lobby to the elevator, all the waiters I met were warm and polite. I would like to thank the lobby manager Zhang Yaru for the warm reception. Although the hotel room facilities are a bit It's old, but it's clean and warm, and it still has the heritage of an old five-star hotel. The breakfast was rich and colorful. It was my first time to eat Taiyuan's special "brain". The Youyu Lamb Soup was very delicious. The service was warm and welcoming. It was a very satisfying stay.

The overall standard of the hotel is quite high, and the parent-child theme room is unexpectedly cute. There are several large dolls, and the oversized size will shock the children. The parent-child theme decoration is particularly thoughtful, and the bedding, dolls, cups and carpets are all themed cartoons. The overall service is very good, from the hotel entrance, front desk to room service, honey water is provided before going to bed at night, very considerate and attentive. The lady Zhang Wenxia I met when checking out was very nice and had strong professional skills. Highlights are given to the breakfast, which is very rich and includes Shanxi classic snacks, so tourists like us don’t have to run around looking for snacks. The decoration is a little bit old, but the advantage is that the software and hardware are relatively mature, and the overall quality is quite good.

The location of the hotel is very good, right on the Fenhe River. The room is relatively large and the service is very good. But I felt the bed was a bit hard and my back hurt in the morning. The price of Jinweier Chinese Restaurant is affordable, but it is quite oily. I hope it can be improved in the future. The waiter at the buffet restaurant, Wang Chuangping, was very diligent and courteous to customers, which left a deep impression on us.

Lihua Hotel has convenient transportation and convenient parking. The rooms are clean and comfortable. The buffet restaurant on the second floor has a variety of dishes and good service. The beef noodles are good and are Shanxi's specialties. You can also try the waiter Wang Chuangping, who is attentive and has a good attitude. He is very hospitable and polite. I will come again next time. A star hotel worth choosing in Nice

Facilities: Very complete, everything you need, very friendly with children. The bed comes with a massage, which is great to relax after a long day. Environment: Very clean and tidy Service: 6 free snacks of your choice are given. There are many types to choose from, very comprehensive and delicious. The location of the hotel is very good and it is convenient to go everywhere

The experience was very bad. When I booked the hotel, they said they would provide airport pick-up and drop-off. They only needed to book 12 hours in advance. I made the reservation 2 days in advance. They asked me about the room type and several other people, and finally told me that I didn’t have a car. When you provide the services that should be provided, do you still have to classify people into different categories? I pay 1,400 a night and I don’t deserve a ride? I naively thought that I really didn’t have a car, but when I left, I asked at the front desk of the hotel if there was a car. This was also a great trick! If you can't provide services, don't make false claims!

The staff at the garbage storage area have basically no service, and they are just trying to make excuses.

The hotel management is poor. The waiters Zheng Yanhong and Zhao Weiyi provide pretty good service.