Muzik Hotel (Taipei Xining)

Muzik Hotel (Taipei Xining) Reviews

Muzik Hotel (Taipei Xining)

No.30 South Xining Road, Wanhua District, Taipei, Taiwan, ChinaView Hotel Details
Muzik Hotel (Taipei Xining)
Muzik Hotel (Taipei Xining)Muzik Hotel (Taipei Xining)Muzik Hotel (Taipei Xining)
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Muzik Hotel (Taipei Xining) Guest Reviews

3.8/5
Good
57 reviews
Verified reviews
Location4.1
Amenities3.6
Service3.9
Cleanliness3.7
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Positive reviews(20)
Reviews with photos/video(8)
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Negative reviews(6)
Trippin T
Delicate Standard Twin Room (No Window)
Stayed in Nov 2024
Family
5 reviews
2.2/5
Posted on Dec 17, 2024
The bad: Many of the traveler reviews and pictures are for the Musik Hotel located nearby on Ximen station, and not for the Musik Hotel on Xining road. The hotel on Xining road looks nothing like the online pictures as well. The hotel resides in the same building as a hostel and absolutely has hostel vibes. The double bed rooms and 2 twin bed rooms are in desperate need of repair/refresh. The wallpaper in the room is stained and peeling off the walls along the edges, the rooms have an unpleasant odor, the toilet flush didn't work properly and the room phone was unable to dial out locally. The water dispensed from the water cooler also has a strange after taste which likely means the filter is long overdue for replacement. The body soap and shampoo looked like the same product and no hair conditioner is offered. To top it all off, the room slippers are made of paper and not terry cloth. The good: Proximity to Taipei main station, public transportation, and tourist sites. The staff was extremely helpful and friendly.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Muzik Hotel - Ximending Xining Branch . We can improve ourselves and understand insufficiency by the feedback. Therefore, every comment from our guests is very important to us.We noticed the low score in your review.We do apologize if there is any inconvenience occurred during your stay. We would like to know your thoughts and your opinion. Please send us your valuable feedback via our e-mail: service@muzikhotel.com.tw Your kind suggestions would be great motivation for improvements in our business. Thank you once again for your kind feedback. Hope we can have a chance to serve you again in the near future.Best wishes,Bryce Lin
Jiandi
Deluxe Double Room With Window
Stayed in Oct 2024
Couples
43 reviews
1.0/5
Posted on Dec 1, 2024
First few stay is good. This time is bad. BEYOND DISAPPOINTING. Room has strange 2 concrete pillars adjacent to each other beside the bed which is prone to accident. Went 3rd floor to reception ask change room since we will extend our stay reception guy is rude and impolite. Not friendly. Like literally hes like talking to someone who did not pay. Went up to ask my taiwan boyfriend and talk to him. When i went up my bf stay on 3rd floor. So left the keycard. And this guy maliciously gave my boyfriend a warning about "we dont do this here" implying that we are doing something strange and nasty in the hotel. BASIC COMMON SENSE: if we are doing something bad or whatever he is thinking on his small head, Why would i even ask to get transfered to the rooms on 3rd floor where the reception is located? 😂 Funny enough that I am a Diamond + Member here which means i spent hefty amounts of money travelling and booking different hotels. But above all this is the only hotel i experienced being insulted. will never go back here for a while. The other reception staff are nice but the guy with Max last night he have a tattoo, his attitude is horrible. He speaks as if he owns the hotel. I will let my friends and family know about this experience and will also include this on my vlog. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 P.S upon check out I showed Max my payment invoice from my US CLIENTS WHICH PROVES I DO HAVE A DECENT JOB PAID IN US DOLLARS EVERY F..CKING WEEK. they need to retrain or replace that guy. He should be hospitable not an *******.
Jiandi
Delicate Standard Double Room (No Window)
Stayed in Oct 2024
Couples
43 reviews
5.0/5
Outstanding
Posted on Nov 20, 2024
Very much anticipated that this hotel will give good ambience and staff is areally good and kind. Some rooms only have toilets which doesnt function well. So basically its one of their areas for improvement
Response from Property: Dear valuable guest, Thank you for staying at Muzik Hotel - Ximending Xining Branch and taking your time to share your comments with us. We are very happy to know that you enjoyed your stay with us. We will keep doing our best to serve every traveler. Once again, thank you for choosing us as your home in Taipei. We look forward to seeing you again in the near future. Have a great day.Best regard, Bryce Lin
Anonymous User
Delicate Standard Double Room (No Window)
Stayed in Sep 2024
Solo travellers
1 reviews
3.7/5
Posted on Oct 25, 2024
First room was so smelly room, I asked for changing and receptionist willingly to change for different one.
Response from Property: Dear Valued Guest,Thank you for taking your time to write a review to us. We're so sorry for any uncomfortable experience during your stay at MUZIK hotel. We have forwarded this problem to our maintenance department to further investigate. Every guests are just like our family, and we always hope to provide the best stay experience for our family. Thanks again for your kind review. Let us know the problem and we can keep improving. Thank you once again for giving us the opportunity and we all sincerely look forward to serving you in the near future.Best regardOlie Yeh
Guest User
Delicate Standard Double Room (No Window)
Stayed in Sep 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Nice place to stay very near to all locations have a lot of food stalls downstairs
Response from Property: Dear valuable guest, Thanks for choosing Ximending Xining Branch to be your home in Taipei and sharing your wonderful accommodation experience on the website. We're so happy to hear that you like our convenient location and warm service. We hope that you have a wonderful and memorable experience in Muzik Hotel. Once again, thanks for your coming and we're looking forward to your visiting in the near future! Kind regard,Olie Yeh
deera danabal
Delicate Standard Double Room (No Window)
Stayed in Jun 2024
Family
2 reviews
2.2/5
Posted on Jul 22, 2024
mon to friday there won’t be any concierge services available and only weekend there would be a staff to assist. poor cleaning services as well, hotel rooms will not be clean as they would only clear the trash and provide towel. poor service . unable to navigate our way to the hotel room as no front desk service available . no password was given to enter our rooms as well as very stressful experience. poor service. won’t recommend this hotel for families.
Response from Property: Dear valued guest, Thank you for choosing to stay at Muzik Hotel - Xining Branch, and taking the time to leave your review for us.Muzik Hotel Hotel has taken specific actions to protect the environment and resources and responded to the Government's green-stay Policies.In order to maintain the quality of accommodation, the Hotel's extended stay services have been changed as follows:1. REPLACE towel sets and garbage collected once a day, you need to turn the cleaning light on and our housekeeper will assist after 16:00.2. For long-stay travelers of more than seven days, we will arrange a full room cleaning service.3. Free room Amenity in required, please dia #9 to the front desk to request.If you have any questions about room cleaning during your stay, If you have any concerns about the room cleanliness, Please feel free to contact our front desk.Please be assured that we take all feedback seriously. We sincerely hope to welcome you back in the future.Best wishes,Olie Yeh
Ms.Kwanmanas Yukate
High Floor Double Room
Stayed in Jun 2024
Travel with friends
25 reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
Very good
Response from Property: Dear valuable guest, Thanks for choosing Ximending Xining Branch to be your home in Taipei and sharing your wonderful accommodation experience on the website. We're so happy to hear that you like our convenient location and warm service. We hope that you have a wonderful and memorable experience in Muzik Hotel. Once again, thanks for your coming and we're looking forward to your visiting in the near future! Kind regard,Olie Yeh
Guest User
Deluxe Double Room With Window
Stayed in Nov 2024
Family
1 reviews
2.0/5
Posted on Dec 29, 2024
As soon as I got to the 3rd floor, I was shocked the first time because the door was locked. I was shocked the second time because the reservation number and the email I received at self-check-in were different. I was shocked the third time because there was no front desk staff. It was cold because it was winter, but the heater didn't work because of the Taipei weather, so I was shocked the fourth time. Aside from that, everything was good. The location was also good.
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Response from Property: Dear Valued Guest,Thank you so much for taking time to share your experience of staying in Muzik Hotel - Ximending Xining Branch. Please accept our apologies that your visit didn't meet up with your expectations. Your kind suggestion would be a great motivation for our future improvement. Thank you once again for giving us the opportunity and we all sincerely look forward to serving you in the near future! Best regard,Bryce Lin
Guest User
Delicate Standard Double Room (No Window)
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel uses self-service kiosks, which is fast and convenient. Although the counter is not 24 hours a day, the attitude is great! The room is not big but clean enough, and the bath water temperature and pressure are just right. There are also 24-hour coin-operated washing machines and dryers.
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ChowWing
Delicate Standard Twin Room (No Window)
Stayed in Nov 2024
Travel with friends
1 reviews
3.5/5
Posted on Dec 27, 2024
It's a hotel, not many facilities, the room is small, and the toilet is very clean. The waiter has a good attitude Cleaning is not done every day, towels, mouthwash ware...all available
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立宸
Delicate Standard Twin Room (No Window)
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
Although the room is a bit small, the location is great. Go downstairs and cross the intersection to the Ximending shopping district. I will definitely book this hotel next time I come to Taipei.
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Response from Property: 親愛的貴賓您好,非常感謝您在這趟旅程中選擇入住儷夏商旅-西寧館,並且在這裡分享美好的住宿體驗,很開心您喜歡我們的住宿環境,旅店距離捷運站步行約5-8分鐘,要去各個景點都非常方便呢!!對於旅客的讚美及肯定,我們一定會保持並繼續熱情的服務!!謝謝您的到來並且用心體會旅店的設施,每個建議都是讓儷夏商旅更加成長的來源,我們也希望將貼心、溫暖的服務渲染每個即將入住的旅客,非常期待您下一次的到來,再來台北要記得來找我們哦~藉頌 旅祺 Bryce Lin
Guest User
Delicate Standard Triple Room (No Window)
Stayed in Oct 2024
Family
2 reviews
3.2/5
Posted on Nov 12, 2024
The location is convenient and easy to find. Check-in is on the 3rd floor. The room size is normal and there is luggage storage. However, the counter is not 24 hours a day and there are many restaurants nearby.
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Response from Property: Dear guest, we regret that this booking was not as good as you expected. Here is your feedback. All bookings for this hotel type are non-24-hour counter service. The hotel has indicated it on the platform and provides room rate discounts for this hotel type. You should read this carefully when booking. The hotel will report your opinions to the unit manager. Thank you again for sharing your housing experience with us, and have a wonderful day. Sincerely, Bryce Lin from Lu’an
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Delicate Standard Twin Room (No Window)
Stayed in Oct 2024
Travel with friends
18 reviews
4.2/5
Very Good
Posted on Dec 18, 2024
Hotel near Ximending, easy to travel, there is a Thai restaurant near the hotel.
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Response from Property: Dear valuable guest, Thanks for choosing Muzik Hotel - Ximending Xining Branch to be your home in Taipei and sharing your wonderful accommodation experience on the website. We're glad to hear that you were satisfied with our surroundings and the excellent location. Thanks for coming and your amazing review! We're looking forward to your next visit. When will you explore Taipei again? We can't wait to see you again! Kind regard,Bryce Lin
Ching nok
Delicate Standard Triple Room (No Window)
Stayed in Jul 2024
Family
2 reviews
4.5/5
Great
Posted on Aug 12, 2024
The hotel room was very tidy, the staff was very friendly, and overall I was very satisfied. The only drawback is that the hairdryer has too little power and is not hot enough, which may be more annoying for people with long hair. In addition, the toilet board in the double room does not have a buffer function. Moreover, the water pipe in the room is very noisy. Every time I turn on the faucet to take a shower upstairs, it also makes a very loud sound. The pillow is very flat and has no support. If you have any requirements for pillows, please bring your own pillow
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Response from Property: Hello, dear distinguished guest, thank you for choosing to stay at Lixia Hotel-Xining Branch. It is our service goal to make guests feel caring and warm. Our colleagues are very happy to hear about your encouragement and support. Regarding your comments, We will continue to work hard to improve the various facilities based on your comments and suggestions. We look forward to your next stay!! Remember to come back to us when you travel to Taipei. We still have many private attractions to share with you ~ Best wishes from Luqi, Olie Yeh
Guest User
Delicate Standard Double Room (No Window)
Stayed in Jun 2024
Couples
1 reviews
0.5/5
Posted on Jul 18, 2024
I will never go to this hotel again! As soon as I entered the room and put down my suitcase, I couldn't even walk. There were bugs on the sheets. I booked for three nights. I stayed there for one night and felt uncomfortable. I wanted to check out early but they didn't give me a refund. There was no 24-hour front desk service, so the service was not adequate. , the quality is not up to standard, I just booked the other two nights outside and it was better than this one! Cheap, big and clean! There is also a 24-hour front desk service! Already given negative reviews online! I also advise my friends not to book this place! Tourists’ true feelings are not fake!
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Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Lixia Hotel-Ximending Xining Branch this time and giving us the opportunity to get to know and serve you. Every passenger's suggestion is very important to us. If there is any unpleasantness or inconvenience caused, we are deeply sorry and will definitely report it to the relevant departments and review and improve it. Thank you again for your rating, which allows us to understand our shortcomings. We will continue to improve our service and accommodation quality in the future. We hope to have the opportunity to serve you again in the future. Sincerely, Bryce Lin from Lu’an