2 Chome-14-16 Akebonocho, 190-0012 Tachikawa City, Tokyo, JapanSee Hotel Details
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1 night
Reviews from Real Guests
8.9/10
Very good
511 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.8
Amenities8.8
Service9.0
Cleanliness9.2
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All reviews(511)
Positive reviews(498)
Reviews with photos/video(73)
Delicious breakfast(37)
Convenient for shopping(33)
Easy to get around(32)
Quiet & comfortable(18)
Comfortable bed(15)
Friendly front desk staff(15)
Stayed multiple times(11)
Close to train station(6)
Negative reviews(13)
Nancy Danneker
Tower Building Twin Room Non-Smoking
Date of stay: Nov 2025
Couple
1 reviews
10/10
Outstanding
Posted on Dec 15, 2025
The Emisia was clean and beautifully decorated for the holiday. The bed was very comfortable. The staff were friendly. Great value for the money.
Guest User
Main Building Double Room - Non-Smoking
Date of stay: Oct 2025
Family
10 reviews
10/10
Outstanding
Posted on Nov 3, 2025
The hotel's location is excellent. It's about a 6-minute walk from the JR station via the skybridge on the second floor, and along the way you can find Wendy's Burgers, Sushiro, gacha machines, yodobashi and Daiso. Donki is just across the street, and Takashimaya is a 5-minute walk away. Showa Park is also a short walk from there. The room, though small, was fully equipped. Amenities included a toothbrush, toothpaste, razor, hair tie, and cotton swabs. The mini-fridge had drip coffee and tea bags on top, and there were plenty of charging outlets. Ice and a microwave were available on the fifth floor. I checked in early November, and although it might have been the off-season, both nights were very quiet.
6/12
Guest User
Main Building Double Room - Non-Smoking
Date of stay: Feb 2026
Couple
1 reviews
9.0/10
Great
Posted on Apr 14, 2026
Everything was great, except for the bed. It wasn't just firm (which I like), it was hard.
The breakfast was great, the staff were great, and everything was clean.
good555
Main Building Double Room - Non-Smoking
Date of stay: Nov 2025
Travelling with friends
2 reviews
8.0/10
Very good
Posted on Jan 31, 2026
Had a very comfortable stay.
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Anonymous User
Date of stay: Dec 2025
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Mar 9, 2026
This hotel is quite near the train station.. there are alot of shops and food choices around the hotel.. staff is very friendly..
Response from Property: thank you
Guest User
Main Building Double Room - Non-Smoking
Date of stay: Dec 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Jan 21, 2026
I was in town for a show, and this hotel is really close to Tachikawa Stage Garden. It's super clean, and both check-in and check-out were a breeze.
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Guitarbcc
Tower Building Double Room Non-Smoking
Date of stay: Nov 2025
Travelling with friends
20 reviews
10/10
Outstanding
Posted on Jan 2, 2026
Beryy good
Anonymous User
Main Building Double Room - Non-Smoking
Date of stay: Dec 2025
Solo traveller
23 reviews
9.5/10
Amazing
Posted on Apr 17, 2026
I love the hotel very much. All the front desk staff are excellent. Good English and very helpful. Hope the owner of the hotel could encourage the staff and cleaning ladies by rewards. They are the best!
Stay from 1/10-20!
Anonymous User
Main Building Double Room - Non-Smoking
Date of stay: Dec 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Jan 11, 2026
I really enjoyed my stay at Hotel Emisia. The location is super convenient. Very close to Tachikawa Station, with Lawson and 7-Eleven right next door, and Donki just across the street. Finding food around the area was also very easy. Such a strategic spot!
The room was comfortable and quite spacious by Tokyo standards. The bed was cozy and everything was clean. Overall, a great stay.
All the hotel staff were very kind and helpful. I accidentally broke a wheel on a chair and reported it, but they kindly reassured me saying “daijoubu, daijoubu.” So sweet 🥹
Amenities were also complete. Highly recommended!
Haiqing、zhenghaimama
Tower Building Twin Room Non-Smoking
Date of stay: May 2025
Travelling with friends
22 reviews
10/10
Outstanding
Posted on Aug 25, 2025
My friends and I recently visited Tokyo and had an absolutely fantastic experience staying at Hotel Emisia Tokyo Tachikawa!
The hotel boasts an excellent location, just a five-minute walk from Tachikawa Station. There are countless restaurants and shopping malls nearby, making dining and shopping incredibly convenient. During this trip, I also visited Sanrio Puroland and Showa Memorial Park. The hotel's close proximity to both attractions made it perfect for quick, hassle-free visits.
The hotel service was exceptionally thoughtful. The front desk staff were warm, professional, and check-in was very swift. Our room was spotlessly clean, neatly arranged, and felt very cozy. The comfortable bedding ensured we had a great night's sleep. The availability of self-check-in and check-out is a huge plus, especially for travelers on a tight schedule.
The hotel facilities are also comprehensive, offering free high-speed Wi-Fi, along with convenient coin-operated laundry machines and microwave ovens. We also enjoyed breakfast on the top floor, which offered a wide variety of dishes made with fresh ingredients. It truly rounded out the experience perfectly.
Next time I visit Tokyo, I will definitely choose this hotel again!
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TJX
Main Building Double Room - Non-Smoking
Date of stay: Mar 2026
Business traveller
4 reviews
8.5/10
Very good
Posted on Apr 21, 2026
The service of this Hotel Emisia Tokyo Tachikawa is good!!!
Guest User
Main Building Double Room - Non-Smoking
Date of stay: Oct 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Nov 22, 2025
Every thing was really nice , I didn’t apply for the breakfast, so I can’t tell about it , but if I have a chance to visit this town in the future again, I will definitely chose here again and try their breakfast ❣️
Guest User
Tower Building Double Room Non-Smoking
Date of stay: Oct 2025
Business traveller
21 reviews
6.0/10
Posted on Nov 14, 2025
Great! Here's a version of your review tailored for platforms like Google Reviews or TripAdvisor — clear, direct, and helpful for other travelers:
---
⭐ 1 out of 5 stars
Disappointing Experience at Emisia Tachikawa Hotel
I arrived two hours early and was told I had to pay ¥2,000 for early check-in — even though rooms were available. I refused, as I believe good service should accommodate guests when possible. If early check-in is to be charged then I should be refunded for check out early at 7am - or an offer of a partial refund? While waiting in the lobby, I asked for a phone charging point and was told none were available — a basic amenity that most hotels provide.
The room was very small for the price charged, and breakfast wasn’t included. On top of that, the hotel only offers self check-in, meaning there’s no staff interaction or support. It felt more like a vending machine than a hospitality experience.
Overall, I found the stay lacking in comfort, service, and value. I wouldn’t recommend it unless you’re looking for a bare-bones, no-frills place to sleep.
BrenW
Tower Building Double Room Non-Smoking
Date of stay: Oct 2025
Couple
19 reviews
10/10
Outstanding
Posted on Nov 18, 2025
Services are perfect. Very friendly and helpful staff at front desk. The room although a bit small, basic but still comfortable. Very convenient location from Tachikawa JR Station. Many choices on different kinds of restaurants, shopping malls. Showa Kinen Park is definitely must visit, very close to the hotel with around 20mins walk. Will definitely stay again in the future!!
Anonymous User
Tower Building Twin Room Non-Smoking
Date of stay: Apr 2025
Travelling with friends
43 reviews
9.5/10
Amazing
Posted on May 6, 2025
Hotel was very well located near the convenience stores and was just a stone’s throw from Tachikawa station with shopping malls. There were also many food options available. Very clean, only room is a bit tight but it’s to be expected of Japanese hotels. Will book again next time!