Suzhou Suxiang Bieyuan Hotel

There was a smell when entering the room. Let's talk about the front desk. You need to use the access control to go to the hotel room floor from the front desk. We went shopping on Pingjiang Road in the evening and came back without the room card. There was no one there the day before yesterday. I called the front desk person and he said he was going home and would have to wait for 20 minutes. This is the first time I heard that there were people who were available after get off work the day before yesterday. The facilities in the room were so bad. When I left, the front desk took my mobile phone. I took the opportunity to give myself a good review but I found out. She was very angry and spoke in an extremely unfriendly tone.

The advantage is that it is close to the scenic spot, but the disadvantages are too many and poor hygiene. The bed is not changed after each guest. There is hair from the previous guest on the pillow. The carpet is so dirty that I can't look directly. I accidentally saw the pillow core and I don't know how many years it has been used. …The environment is poor, the bathroom smells bad, there are flying insects on the walls of the room and the bathroom, the walls are moldy and the sound insulation is poor, I can hear the voices next door, the voices downstairs, the cat meows in the morning, I can’t sleep after playing all day Had a good night's sleep. It's really the worst hotel I've ever stayed in. It can't be called a hotel, it's at best a small hotel. The decoration is simple and perfunctory. Poor service, the girl at the front desk seemed to owe her 8 million, no service at all, no smile during the whole process

The room is average, the service is average, and the environment is not good! Especially the Qiu-style room is close to the road. There is a recycling bin across the road downstairs. People work non-stop after five o'clock in the morning and it is very noisy. People who have trouble sleeping should be careful.

照片和實際完全不符合 並沒有看起來那麼新穎，房間骯臟。馬桶堵塞無法沖水。 房間的雙人床是用單人拼起來的。 沒有電梯，行李需扛上四樓 晚上會有煙客在樓道吸煙，導致煙味鑽進房間很難聞！ 房間不夠嚴密，會有冷風吹進來 房內還不可以 熱水空調吹風機同時使用，會跳電。打掃房間後也沒有 給補上礦泉水 樓道傾斜就算了，感應燈還不會亮 廁所骯臟，廁所內的洗浴用品無法使用 不會再來，當晚就很想退房！

****，**前台，**商家凌晨1點的酒店沒有去辦入住，然後呢，允許有事取消了訂單，前後不超過5分鐘，商家説取消不了，他衹是一個前台，他辦入住和離店手續，去找他網上的訂單，有任何問題就打去哪客服。小區哪個客服上去之後呢，商量一天一個結果都沒有，打四五個電話

蘇州蘇香別院酒店房間很寬敞，交通十分便利，主要的景點都在周圍，非常適合親子團建情侶等入住，下次來蘇州還要選擇這一家。PS酒店的貓也很可愛，被欺負了也不叫😅