The environment of this B&B is indeed very good. I stayed here for one night for the first time and it felt good, so I chose this place when I went to Xishan again. But the second time completely overturned my understanding of a boutique B&B. I went to Xishan on a business trip. I arrived at the hotel around 23:15 after finishing my work. I went to the room immediately to prepare for a shower, but I had to wait in the shower room. There was no hot water for 20 minutes, and the shower water was as small as tears. There was no phone in the room to contact the hotel staff. I contacted the store through Ctrip. The phone only said to arrange for someone to take a look, but there was no staff there. Came to the room, called again and was told they were checking in and asked to wait. Finally, around 00:20 in the morning, I was told that hot water was available, but when I opened it, it was full of rust and garbage, and it almost collapsed. The key thing is that no hotel person in charge came out to communicate from the beginning to the end. Another thing to complain about is that the breakfast is just a gimmick with no real ingredients, so it just makes ordinary products. The most disgusting thing is that the food is dirty and rotten, and the waiters want to snatch away the dirty food at will. I believe that most of the guests who choose B&Bs at this price range have quality requirements. If there are no services and complete facilities, why would you position it as a boutique B&B?
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