Holiday Inn Express Surabaya Centerpoint

Holiday Inn Express Surabaya Centerpoint Reviews

Holiday Inn Express Surabaya Centerpoint

Jl. Kedung Doro No.54-58, Surabaya, IndonesiaView Hotel Details
Holiday Inn Express Surabaya Centerpoint
Holiday Inn Express Surabaya CenterpointHoliday Inn Express Surabaya CenterpointHoliday Inn Express Surabaya Centerpoint
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1 night

Holiday Inn Express Surabaya Centerpoint Guest Reviews

4.2/5
Very Good
56 Reviews
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.1
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All Reviews(56)
Positive reviews(53)
Reviews with photos/video(8)
Negative reviews(3)
Niuniu1211
Superior Twin Room
Stayed in Mar 2024
Business travellers
28 Reviews
5.0
/5
Outstanding
Posted on Mar 21, 2024
Good service and clean
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Guest User
2 Single Bed Standard Room City View Non Smoking
Stayed in Feb 2024
Family
2 Reviews
4.2
/5
Very Good
Posted on Feb 13, 2024
Overall it's pretty good, but the health conditions of Indonesian hotels are not optimistic.
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우끼낔비
Superior Twin Room
Stayed in Dec 2023
Business travellers
7 Reviews
4.0
/5
Very Good
Posted on Jan 1, 2024
It was good.
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Ananda
Superior Twin Room
Stayed in Dec 2023
Family
1 Reviews
5.0
/5
Outstanding
Posted on Dec 26, 2023
Very comfortable, clean and good service hotel :)
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Anonymous User
Superior Twin Room
Stayed in Dec 2023
Family
1 Reviews
2.7
/5
Posted on Dec 26, 2023
I booked two twin rooms. In the app it did not state clearly that there were smoking rooms. And the room has cigarette smells. Please check carefully when you make the booking.
无法显示姓名
Standard queen Room Smoking
Stayed in Jul 2023
Solo travellers
48 Reviews
3.5
/5
Posted on Aug 10, 2023
I won’t say is the best but location is good, room massage provided. Not bad
Response from Property: Hi Guest, Thank you for choosing Holiday Inn Express Surabaya CenterPoint as your choice of stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and self-service laundry provided 24 hours. The reviews and suggestions that you have given us are very meaningful so that the service at the hotel will be even better in the future. Hopefully our hotel can always be your choice in Surabaya. Greetings SMART, Tafif Wijanarko Executive Assistant Manager
liuliu
Standard queen Room Non smoking
Stayed in Jul 2023
Family
1 Reviews
3.0
/5
Posted on Jul 15, 2023
It doesn't feel very comfortable, I can't explain it, it's just weird
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Response from Property: Hi LiuLiu, Thank you for choosing Holiday Inn Express Surabaya CenterPoint as your choice of stay in Surabaya. We are happy that you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry provided 24 hours. We always want to know more about which aspects did not meet expectations in order to have the opportunity to better improve the services we offer. Hopefully our hotel can always be your choice in Surabaya. Greetings SMART, Tafif WijanarkoExecutive Assistant Manager
Nabila
Standard queen Room Smoking
Stayed in Jul 2023
Other
5 Reviews
5.0
/5
Outstanding
Posted on Jul 12, 2023
Mantul
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Wawan Hariyanto
Standard queen Room Non smoking
Stayed in Jun 2023
Couples
69 Reviews
5.0
/5
Outstanding
Posted on Jun 29, 2023
Strategic location, fast receptionist, clean comfortable room, lots of variety of breakfast
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Guest User
Standard Room with 2 Single Beds-Non-Smoking
Stayed in Jun 2023
Business travellers
18 Reviews
5.0
/5
Outstanding
Posted on Jun 23, 2023
very cost-effective
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Response from Property: Hi Guest, We are happy to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24 hour gym .We appreciate you taking the time to share your feedback and we look forward to providing you with a wonderful experience during your future stay with us. SMART greetings, Tafif WijanarkoExecutive Assistant Manager
Guest User
2 Single Bed Standard Room with City View-Smoking
Stayed in Jun 2023
Business travellers
41 Reviews
2.5
/5
Posted on Jun 11, 2023
Hygiene is really poor. The quilt is not clean and turned yellow.
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Response from Property: Dear Guest, We value your feedback to bringing this to our attention which are most useful for our continuous improvement and apologize for the inconveniences you faced during your stay. We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer and hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Doni Prasetyo Hotel Manager
Dongtianchihuoguo
Stayed in May 2023
Business travellers
3 Reviews
5.0
/5
Outstanding
Posted on Jul 22, 2023
The room was clean and tidy, and the breakfast was rich.
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Response from Property: Hi Dongtianchihuoguo, We are happy to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24 hour gym .We appreciate you taking the time to share your feedback and we look forward to providing you with a wonderful experience during your future stay with us. SMART greetings, Tafif WijanarkoExecutive Assistant Manager
Guest User
Standard queen Room Non smoking
Stayed in May 2023
Business travellers
13 Reviews
4.0
/5
Very Good
Posted on Jul 19, 2023
The hotel is OK
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Response from Property: Hai Guest, We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya CenterPoint which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Tafif WijanarkoExecutive Assistant Manager
Julian Cholse Manihuruk
Standard queen Room Smoking
Stayed in May 2023
Business travellers
24 Reviews
5.0
/5
Outstanding
Posted on May 26, 2023
Nice stay, like this hotel in strategic area. The room are clean. Brakfast are tasty
Response from Property: Hi Julian Cholse, We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price which includes smart breakfast, free internet access and 24 hours gym. We appreciate you taking the time to share your feedback and we look forward to providing you with a great experience during your future stay with us. Greetings SMART, Tafif Wijanarko Executive Assistant Manager
Abdul88
Standard queen Room Smoking
Stayed in May 2023
Business travellers
7 Reviews
4.5
/5
Great
Posted on May 12, 2023
Nice view of Surabaya city
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