Stratford-upon-Avon Hotels & Accommodations

This is a well placed traditional hotel. It offers basic bedroom accommodation with ensuite. Food and drink is offered by way of an independently run ”Bistro”. We only had breakfast. The bar closed at 10pm (before we returned from the play so not available to us. Breakfast was a disappointment by modern European standards and also compared with the average b&b. The breakfast options were variations on a cooked breakfast with toast and the possibility of croissants or alternative french type breakfast patisserie. Cereals were limited cornflakes or similar/ Coffee was served nicely and appeared to be (and was called ) Americano i.e. not quite strong enough for the espresso lover. There was no hot milk so coffee was essentially lukewarm and weak. Muesli or fruit were absent. The scrambled eggs were overcooked. The staff were friendly and helpful but appeared overworked. Brexit and lack of alternative staff clearly taking its toll. So many ways the breakfast experience could be improved. All this is a pity because the location and the reasonably priced parking make for an ideal spot.

I booked this hotel for a weekend break to celebrate our friends 40th wedding anniversary, and having read some of the recent reviews I was a tad worried to say the least , so here’s my take and opinion including other reviews . During the booking process and subsequent communication with the reception and booking staff , I can only say it was exceptional and first class . On arrival we were warmly greeted and checked in to our rooms , the approach to the hotel is very nice , reception was spacious and clean . Our two rooms were next door to each other and both were spacious and clean ( no sign of cob webs or dirty items as other reviews has stated ) one of the rooms ( our friends ) did have an issue with one flickering light and one bedside light not working plus only one hand towel. My friend reported this and a Bath towel was supplied straight away ( no hand towel available) and the reception did day she had no maintenance on site , but would endeavour to get the lights addressed the next day , unfortunately this did not happen . However as my friends said it wasn’t the end of the world and didn’t detract from their stay but it would need addressing before new guests used the room . Breakfast was buffet style and was good it had a cooked option , which was replenished quite frequently so sometimes a slight wait for all options to be available but imo didn’t cause an issue and meant all cooked items were fresh, toast, cereal , pastries, fruit juices and teas and coffee all available too. On the Friday we had dinner in the restaurant after pre drinks in the bar . The bar area and drinks were fine albeit some items requested were not available, no Tia Maria , no floater coffees ( post dinner ) , prices were the unusual hotel type prices 20-40% dearer than pubs so no shock there ( other reviews questioned prices ) The dinner in the restaurant was very good, food was a good quality and well prepared and presented ( again based on previous reviews I wasn’t expecting this ) if you read any of my other reviews you will know I am a foodie so I only praise food when it’s justified. Service was good until the dessert ( found out later , some agency staff were used in the restaurant) we ordered a hot desert but wanted ice cream with it as well , so effectively ordered two desserts for three of us , and that seemed to confuse one of the servers who grunted when he only brought out one ice cream dessert , when we asked for the other two , however he was in the minority and the rest of the servers and staff were excellent. On the Saturday evening I had booked a local restaurant for dinner ( see separate review ) and we used the local taxi firm ‘ Chris’s ‘ who is partly retained by the hotel , and he delivered us and collected us from our restaurant at a set hotel rate ( very reasonable). On checking out I had an in-depth discussion with the duty manageress about our experience and how much we had enjoyed it albeit with a couple of hiccups.

We stayed here as our car broke down on the way to our holiday. We were travelling with young children and a disabled person. The staff at this hotel couldn’t have been more helpful. The service was beyond outstanding. The children were upset and disappointed and they were fantastic with them. They really couldn’t do enough to help. Kasey was especially lovely. A credit to your company. The next time we are in the area we will absolutely stay here again! I should also note that the hotel was lovely and clean and we had plenty of space in our family room. The shower was great. Breakfast was a good selection and hot and delicious. The bar was open until 1am which was particularly useful for us given the circumstances! 🙈😂

We stayed at the Crown Plaza Hotel in Stratford for a couple of days. We like to come to the theatre a couple of times a year if we can to see the RSC. Could not miss the opportunity to see All's well that ends well. It's not performed that often. We have stayed in this hotel several times with mixed feelings. We have had great stays and some not so good. This time it was good. It was busy due to several corporate seminars being held at the same time. These seemed well organised and didn't affect our stay. We had booked breakfast for both days. The first morning was busy for breakfast but we where promptly sat at a very nice table overlooking the gardens. It is a full buffy service which was very good. Our waitress Clair was exceptional attentive and very pleasant. This was not the case on the following morning. We again had the table overlooking the garden. Claire the previous day had asked if we would like anything cooked from the kitchen. Boiled or pouched eggs omelette etc. This morning I had to find someone to take my order. I will not name her but, all she had to say was I'll be over in a minute. She came next to our table and set it for the next guests. Ignored us completely. After some time I spoke with a senior member of staff who didn't seem to acknowledge what I was saying, only telling a waiter to get me a pouched egg. Not the best experience I have had at the Crown Plaza. But all's well that ends well.

This hotel is well suited to the old phrase ‘fur coat, no knickers’. The main reception rooms are beautiful, but the actual accommodation leaves a lot to be desired. £229 felt like a huge sum of money for a random night in October, in a tatty room, with stains on the walls, chipped paint work that in places was more chip than paint, blackened grout in the bathroom, 1950s metal & single glazed prefab style windows and a door which looked as if it had been bust open at some point (nothing like making your guests feel safe). Also deciding to give the spa a swerve, on the basis that a quick look didn’t inspire much confidence, we were truly disappointed with this hotel & would not recommend it to anyone based on our experience. The stay was supposed to be a treat, but the decor is in dire need of a serious face lift. Interestingly, the person who checked us out did not ask if everything was satisfactory, or if we had enjoyed our stay. It was as if she knew it was a total rip off. For somewhere which oozes polished antique charm in its public rooms, Alveston Manor seemed somewhat hypocritical and grossly over-priced behind the scenes.

The appearance of the hotel is not good, opposite the new place of Shakespeare. After entering, people feel surprised and the front desk service is very good. This time, the first floor was opened and the balcony door was the garden. It felt great! Breakfast is also good, the restaurant in the hotel is also very good! The bathroom is very big, the downside is that the wet and dry function is not separated.

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

We stayed there two nights and there were 4 of us thus two, Deluxe rooms were booked. Absolutely nothing, except the size, was anywhere near Deluxe. The seats of the bar chairs were stained badly. The fridge in the room was empty, not even a bottle of water. When I asked if they had forgotten to fill it, the receptionist, totally disinterested, answered that they didn’t do that anymore and if we wanted a bottle of water, we had to ask for it at the reception. It was free but only on request. The second day we returned from a long day out to find the room and bed not made up and the bathroom exactly as we had left it.. again at the reception, where I was told that that also was only on request. We have stayed in very many hotels this and also in past years but this was just totally at the bottom of the list even though it was one of the most expensive. €1,000 for two nights. There were no lights on the dark path around the hotel.All in all a discrace all round for any hotel, not to mind a, so called luxury hotel… terrible. Booking.com only mentions our favorable comments and that were ..Good beds and pillows and perfect location. Had I read any of the more honest reactions, I would never have chosen this hotel. Hospitality was totally lacking, just as the honesty on the Booking.com site. Sad after many years of loyal use and satisfaction.. very disappointed this year !

Stayed for a couple of days whilst we visited local historical sites. Room was excellent as was the pool and general facilities. Was surprised the bar evening menu is the same as the main restaurant - seems little point in not availing oneself of the restaurant since it is much nicer and costs nothing more! Many thanks to the bar staff (who sang happy birthday) and Rieann and Ionda in the restaurant for their friendly service.

We had a lovely stay here, the facilities are really good. We enjoyed the pool and gym areas, there’s outdoor games to play and the grounds are beautiful. However, the service leaves a lot to be desired. A lot of the staff are very young and whilst friendly the method of service is very reactive (we noticed this in a few other reviews). Lots of glasses and plates being left around, dirty tables not being cleaned whilst groups of staff are stood in the corner chatting. I wouldn’t mind this as much if it wasn’t a 4/5 star hotel. Often staff would forget what you’d ask for and you’d be waiting ten minutes for a spoon or milk with your tea. Whilst the food is lovely it is fairly overpriced - this didn’t bother us as much as we had dinner credit included but I wouldn’t have eaten there without credit. Having said that, we had a great meal in the restaurant and the staff provided a pudding as a surprise for my birthday which was a lovely treat! Overall, we would return to stay again - but don’t expect 5* service.