The Captain Cook Inn

The room was nice and clean with a nice view we ordered food at the bar which wasn’t that good we had also booked a breakfast which again was just ok (might be out of season blues )

The breakfast was the best thing about it the chef said hello when she arrived for work snd the lady who serviced this was nice the breakfast was the best we have ever had The room was to hot and everything else is shappy the bar staff on a night did not talk and could not Evan remember your drink evan though there was only 5 people in the bar local people just look at you when you go in its not very friendly at all When you go to your room there is no door between the bar and your room so all the noise goes upstairs we wondered it the bar staff are concerned for there jobs as its up for sale is this why they seem miserable Wouldn't go again its a shame as the breakfast chef does a great job

Easy parking reasonably clean room could do with a update the food was just ok probably wouldn’t book that room again (9) the lady serving behind the bar was very nice and polite

Love stopping at the captain cook, it’s my 30th time , the staff are friendly, the food and drinks are fantastic, nice comfortable rooms , I highly recommend it

The hotel rooms are above a pub. The rooms are basic but very functional. Woken by drunken guests returning to their rooms at midnight. Good views in morning. Great breakfast.

Great place, good size rooms that are very clean. Lovely bar area with fab food, and great breakfast & parking!

Nice winter stay. When we arrived we had a couple of issues with our room but this was quickly fixed with a room swop . Great views and friendly staff.

This is probably the worst hotel I have stayed in but the b'fast was good and I can't blame the staff. But the owners have made zero investment and do not maintain the place. The taps leaked, the shower should be renamed a dribble and the rad was uncontrollable so we tried to sleep in a sauna. The carpet was filthy and the bathroom floor was broken so difficult to clean. There was no toilet lid! And this is the second "better" room we were given because the first was worse than terrible. There was no mirror for example. In both rooms there was no basic equipment like a hairdryer and no pictures on the wall or anything so no effort to provide any ambiance. Avoid at all costs unless they demonstrate improvement.

I’ll start with the positives: The location of this place is absolutely perfect! Placed just up the hill from Staithes harbour and there’s a bus stop close by that can bring you in to Whitby. So location gets a 10/10. The food was also really great. Both the pub food and the breakfast. Always quick a good service. However, on the second and third morning they started cleaning the rest of the pub area whilst the breakfast was happening in the dining area (just adjacent to the pub area) so there was a strong smell of bleach which didn’t complement the breakfast too well and the noise from the hoover. There was no water pressure in my shower but I was almost attacked by the water from the tap as I washed my hands, it was very powerful from the tap so I tried to manoeuvre the tap to not to get soaked after the first time. There were spiderweb a bit all over the room and there were dark hair left on the sheets (I don’t have dark hair). There was a lot of wear and tear on the room and a whole in the floor on the bathroom so be careful not to get your socks stuck. So would I stay again, yes I would.