Gyan K
January 24, 2025
The property is situated on top with a magnificent view of the Dal lake and the city (though it’s at some distance from the Dal lake). The cottage rooms are good, extremely cozy in the winter months and spacious. The bathrooms are extraordinarily spacious with good quality toiletries. The hospitality is amazing! I would like to extend a special thanks to Mir Ummer, the smart young *** at the reception who left no stone unturned to help us, always with a cheerful smile. Thanks to him, our room got upgraded and I could find my cap even after leaving the hotel. I would also like to thanks Suhail who was ready to prepare and serve us the wonderful kahwah, whenever we would request him. The only reason I am not rating it 5/5 is the room service (it took almost an hour and more than two reminders to get a plate and two bowls delivered to our room.) Still, I would recommend the hotel to all because of the hospitality and politeness displayed by the staff there.